HIPAA compliant, BAA included

Measurement-Based Care for Utah Behavioural Health Teams

For local mental health authorities and their contract providers, integrated primary care clinics and private practices from Logan to St. George. Send validated scales by email or QR code, have each one scored on submission, and keep the outcome record Utah's public system asks for, one client chart at a time. US customer data is hosted in Google Cloud US regions.

HIPAA compliant, BAA included
Data stays in the US
SOC 2 Type II
Scored on submission
100+
validated assessments
BAA
for HIPAA covered entities
US
hosting regions for US data
$25
per month

Utah Writes Outcome Measurement Into Law

  • Utah Code 26B-5-102, most recently amended in the 2026 General Session, makes the Department of Health and Human Services' Division of Integrated Healthcare the state's mental health and substance abuse authority, with an Office of Substance Use and Mental Health inside it. Among its duties, the division must establish performance goals and outcome measurements for licensed mental health and substance use treatment programs that contract with the department, and publish them on its website.

    The same section has the division audit each local mental health authority and its contract providers every year, including whether public funds are consistent with the services rendered and with the outcomes the providers report. The Office of Substance Use and Mental Health publishes yearly Mental Health Treatment Scorecards for adults and for youth alongside its substance use treatment outcome scorecards.

    Utah has measured psychotherapy outcomes for a long time: researchers at Brigham Young University tracked more than 5,000 counselling centre clients session by session on the Outcome Questionnaire-45. For a care team today, the practical step is to give the same validated scales at intake and through treatment, so outcomes can be reported rather than estimated. HiBoop sends and scores the PHQ-9, GAD-7 and C-SSRS Screener and charts each client's change, with exports for your own reports. It does not submit data to the state or to a local authority.

  • Outcome Measurements Set by the Division

    Required for licensed treatment programs that contract with the department, and published online

  • Annual Audits Against Reported Outcomes

    Each local mental health authority and its contract providers, every year

  • Public Treatment Scorecards

    Published by the Office of Substance Use and Mental Health for adults and for youth

How HiBoop Fits Utah Practice

  • Utah funds public behavioural health through county local authorities and pays for Medicaid mental health care through prepaid plans and integrated plans. HiBoop gives your team the scores; the treatment decisions remain clinical ones.

  • Baseline Scores From the First Contact

    A PHQ-9 or GAD-7 sent before intake gives each episode of care a scored starting point, so later results have something to be measured against.

  • Outcomes Your Team Can Report

    Repeat a scale on the schedule your program sets and the results build a chart for each client. Supervisors see who is improving and who is not, and clinicians decide what that means for care.

  • Exports for Audits and Area Plans

    Download score histories as CSV or PDF for a chart audit, a contract review or the outcomes your organization reports. Full account exports are available whenever you ask.

  • Suicide Risk Screening Built In

    The C-SSRS Screener sits alongside the depression and anxiety scales, which suits teams following the Office of Substance Use and Mental Health's suicide prevention framework for health systems and its call to systematically identify suicide risk among people in care.

  • Local Authorities and Their Contract Providers

    Network plans give a county authority and its providers a shared account, with role-based access that limits each person to the clients they serve.

  • Youth Caseloads

    For school-linked and family services, HiBoop offers the PHQ-A for adolescent depression, the SCARED for child anxiety and the CRAFFT-2.1 for youth substance use.

Mental health in Utah

Research data

  • Each figure below links to the source it comes from.

  • 26.7%

    of Utah adults had any mental illness in the past year (model-based estimate, 2023-2024 average)

  • 16.8%

    of Utahns aged 12 to 17 had a major depressive episode in the past year (2023-2024 average)

  • 7.4%

    of Utah adults had serious thoughts of suicide in the past year (2023-2024 average)

Research from Utah

  • Session-by-session outcome tracking

    Over six years at a university counselling centre, more than 5,000 clients seen by 71 therapists completed the Outcome Questionnaire-45 at each session; rates of improvement varied significantly between therapists, and feedback reports were generated for each provider.

    Okiishi et al., Journal of Clinical Psychology, 2006 PMID 16688682

  • Follow-up after a positive PHQ-9

    Among 17,651 adults who scored 10 or more on the PHQ-9 at University of Utah Health primary and specialty clinics in 2021-2022, 30.6% received no follow-up care, with lower follow-up among non-White patients, patients whose primary language was not English and patients without insurance.

    Battiola et al., BMJ Open, 2025 PMID 39800399

  • Youth screening through the courts

    The Utah Youth Suicide Study found that 63% of youth suicide decedents had contact with the juvenile courts, and the resulting best-practices model screens at-risk teenagers with the Youth Outcome Questionnaire.

    Gray et al., Psychiatric Services, 2011 PMID 22193786

  • Mental health integration in primary care

    At Intermountain Healthcare, a computerized version of the Mental Health Integration complexity score agreed with clinicians in 52.8% of 540 retrospective cases and in 70.6% of the first 34 cases in a prospective pilot.

    Oniki et al., AMIA Annual Symposium Proceedings, 2014 PMID 25954401

  • Team-based mental health care

    Intermountain Healthcare's authors describe a decade of team-based mental health integration in primary care and report improved patient satisfaction, lower costs and better quality outcomes in MHI clinics, sustained without subsidies.

    Reiss-Brennan et al., Journal of Healthcare Management, 2010 PMID 20402366

Utah's Public Behavioural Health System

  • HiBoop is independent of the bodies described here and has no connection to state systems. These are the arrangements your authority, plan and licensing board operate under.

  • Division of Integrated Healthcare

    Utah Code 26B-5-102

    The division is the substance abuse authority and the mental health authority for Utah, and the Office of Substance Use and Mental Health sits within it. Its duties include promoting an evidence-based continuum of screening, assessment, treatment and recovery support, evaluating the effectiveness of programs, setting performance goals and outcome measurements for contracted treatment programs, and auditing local authorities each year.

    Outcome measurementsAnnual auditsEvidence-based continuum
  • Prepaid Mental Health Plans

    Medicaid

    Medicaid members enrolled in a prepaid mental health plan (PMHP) receive inpatient and outpatient mental health services and outpatient substance use disorder services through the PMHP contractor for the county where they live. Wasatch County members are not enrolled in a PMHP and use the Medicaid fee-for-service network.

    County-basedMental health and SUDSFY27 contracts
  • Utah Medicaid Integrated Care

    Since 2020

    Since January 1, 2020, Adult Expansion Medicaid members in Davis, Salt Lake, Utah, Washington and Weber counties have been enrolled in integrated managed care plans that cover both physical and behavioural health. Targeted Adult Medicaid members continue to use the fee-for-service network.

    Five countiesAdult ExpansionIntegrated plans
  • Mental Health Professional Practice Act

    Title 58, Chapter 60

    Utah's Mental Health Professional Practice Act covers social workers, marriage and family therapists, clinical mental health counsellors and substance use disorder counsellors, and creates a Behavioral Health Board whose members include licensed clinical social workers, marriage and family therapists, clinical mental health counsellors, master addiction counsellors and psychologists.

    LCSWCMHC and MFTBehavioral Health Board

Care Teams Across Utah

  • HiBoop runs in a browser, so a Salt Lake City practice and a clinic in the Uinta Basin use the same check-ins. Each line names a prepaid mental health plan contractor listed by Utah Medicaid.

  • Salt Lake County

    Salt Lake County Behavioral Health Services holds a Utah Medicaid PMHP contract, and the county is one of the five where Adult Expansion members join integrated plans.

  • Utah County

    The Office of Substance Use and Mental Health's monitoring reports list Wasatch Behavioral Health for Utah County, and it holds a PMHP contract.

  • Davis and Weber

    Davis Behavioral Health Services and Weber Human Services hold PMHP contracts, and both counties are in the integrated care program for Adult Expansion members.

  • Logan and the Bear River Area

    Bear River Behavioral Health Services is among the PMHP contractors, and northern Utah practices can pair telehealth with scales clients complete at home.

  • Heber and Wasatch County

    Wasatch County Medicaid members are not enrolled in a PMHP and can see any Medicaid provider for outpatient mental health care, including the Wasatch County Family Clinic.

  • St. George and Southwest Utah

    Southwest Behavioral Health Center holds a PMHP contract, and Washington County is in the integrated care program for Adult Expansion members.

  • Uinta Basin and Four Corners

    Northeastern Counseling Center and Four Corners Community Behavioral Health hold PMHP contracts, and email check-ins save clients long drives between towns.

Data sovereignty

Why Utah clinics choose HiBoop

  • Outcome Tracking for Utah Programs

    • Hosting in Google Cloud US regions for US customers, with encryption at rest and in transit
    • HIPAA compliant and SOC 2 Type II certified, with a BAA included for covered entities
    • A log of every view and export of client data, and permissions set by role
    • Care is $25/month, cancel at the end of any month, and no credit card is needed up front
    • Clients complete scales on their own phones from an email link or a waiting-room QR code
  • USD pricing & support

    Transparent pricing in USD with flexible payment options for clinics of every size.

    Care
    One clinician, cancel any month
    $25
    USD/month
    Team
    Entry price, unlimited clinicians
    $200
    USD/month
    Network
    Authorities and multi-site providers
    Custom
    Enterprise pricing

100+ validated scales for Utah clinics

  • Validated scales grouped by what they measure, each with its scoring and source. Public programmes often call this routine outcome monitoring (ROM), or patient-reported outcome measures (PROMs): the same practice of giving a validated scale at regular points and reading the scores over time.

  • Depression, Anxiety and Suicide Risk

    • PHQ-9 (Depression)
    • GAD-7 (Anxiety)
    • C-SSRS Screener (Suicide Risk)
  • Trauma, Substance Use and Recovery

    • PCL-5 (PTSD)
    • ASSIST (Substance Involvement)
    • BARC-10 (Recovery Capital)
  • Adolescents and Children

    • PHQ-A (Adolescent Depression)
    • SCARED (Child Anxiety)
    • CRAFFT-2.1 (Youth Substance Use)

Utah Privacy and Suicide Prevention Expectations

  • HIPAA governs health information in every state. Utah's consumer privacy law stays out of HIPAA's way, while the state's public system adds expectations on outcomes and suicide prevention. None of these certify software. The responsibilities are your organization's, and HiBoop provides tools to help you meet them.

  • What Utah expects of care teams

    • Follow HIPAA for protected health information; the Utah Consumer Privacy Act does not apply to covered entities, business associates or protected health information
    • If your program contracts with the department, expect performance goals and outcome measurements set by the Division of Integrated Healthcare, and an annual audit that compares funding with services rendered and outcomes reported (Utah Code 26B-5-102)
    • Complete the suicide prevention training that, according to the Office of Substance Use and Mental Health, Utah law requires of mental health providers: two hours per licensure period
    • Sign a business associate agreement with each vendor that stores or processes protected health information for you
  • What HiBoop supplies

    • A business associate agreement included for covered entities
    • Data for US customers kept in Google Cloud's US regions and encrypted
    • Scored results and score histories that export to CSV or PDF for your reporting
    • Role-based access and activity logs, with our SOC 2 Type II controls described on the trust page
  • Evaluating HiBoop for a Utah program?

    The trust page covers hosting, encryption, access controls and our SOC 2 Type II certification. We can send a BAA or help with your security assessment.

Grants & funding for Utah mental health clinics

Funding Guide

  • Public and private funding programs that support measurement-based care implementation.

  • SAMHSA — Substance Abuse and Mental Health Services Administration

    Certified Community Behavioral Health Clinic (CCBHC) Expansion Grants

    Tech eligible

    SAMHSA’s CCBHC grants fund detailed behavioral health services including the infrastructure, staffing, and technology required to meet CCBHC standards. Outcome measurement and digital assessment platforms are explicitly eligible as required infrastructure for CCBHC certification.

    $1M–$5M/yearLearn more
  • SAMHSA

    Mental Health Block Grant (MHBG)

    Tech eligible

    States receive federal MHBG funds and redistribute them to community mental health organizations. Technology, quality improvement, and workforce development are eligible uses. Contact your state mental health authority to understand how MHBG flows in your state.

    State-distributedLearn more
  • SAMHSA

    Primary and Behavioral Health Care Integration (PIPBHC)

    Tech eligible

    SAMHSA’s PIPBHC program funds integration of primary and behavioral health care, including the technology infrastructure needed to coordinate care across disciplines. Outcome measurement platforms and digital assessment tools are eligible as integration infrastructure.

    $500K–$900K/yearLearn more
  • HRSA — Health Resources and Services Administration

    Rural Health Network Development Program

    Tech eligible

    HRSA funds rural health networks to develop shared infrastructure including technology platforms, telehealth systems, and outcome measurement tools. Mental health-focused networks in rural areas can use this to fund shared digital assessment and measurement platforms.

    $250K–$500K/yearLearn more
  • HRSA

    Behavioral Health Workforce Development Program

    Tech eligible

    Supports expanding the behavioral health workforce through training, clinical placements, and technology-supported care delivery. Technology platforms that support supervision, measurement, and case management are eligible uses.

    $250K–$1MLearn more
  • CMS Innovation Center (CMMI)

    ACCESS Model — Behavioral Health Track

    Tech eligible

    The Advancing Chronic Care with Effective, Scalable Solutions (ACCESS) model includes a Behavioral Health Track for practices treating depression and anxiety. It shifts from fee-for-service to monthly payments tied to outcomes — explicitly requiring technology-enabled care and outcome measurement.

    Enhanced per-patient paymentsLearn more

Resources for Utah practitioners

  • Billing guides, compliance documentation, and clinical practice resources.

  • DepressionPHQ-9 Clinical Guide

    Scoring, severity bands and tracking response over a course of care

  • Suicide riskC-SSRS Screener Guide

    How the screener is used to identify suicide risk among people in care

  • ReportingOutcome Reporting With HiBoop

    Turning repeated scores into the summaries programs and funders ask for

  • LibraryFull Assessment Library

    Every scale HiBoop documents, with validation references

Utah Statutes, Medicaid and Public System Resources

Latest in mental health in California

Crisis and urgent help lines

Measurement-based care

…starts with what we measure, and how long.

Frequently Asked Questions

  • Does Utah require measurement-based care?

    Not in those words, and not for every practice. Utah Code requires the Division of Integrated Healthcare to set performance goals and outcome measurements for licensed treatment programs that contract with the department, and to check each local authority's funding against the outcomes its providers report. A private practice outside those contracts has no state outcome mandate that we found. If you contract with a county authority or a PMHP, ask what outcome data it expects.

  • Can HiBoop help with suicide risk screening under Utah's framework?

    The Office of Substance Use and Mental Health's suicide prevention guidance asks health systems to identify and assess suicide risk systematically, with a screening policy and an in-depth assessment for anyone who screens positive. HiBoop provides the C-SSRS Screener, scored on submission and kept on the client's chart. Your policy decides when it is used, and your clinicians carry out the assessment and safety planning.

  • Will HiBoop send our outcomes to the state or our local authority?

    No. HiBoop does not connect to state, county or Medicaid systems. It sends and scores scales, charts each client's results and exports them as CSV or PDF, so your team can supply whatever your contract or area plan requires.

  • Is HiBoop HIPAA compliant for Utah practices?

    Yes. HiBoop is HIPAA compliant and includes a business associate agreement for covered entities. Utah's consumer privacy law does not apply to covered entities, business associates or protected health information, so HIPAA remains the main framework; your counsel can confirm how it applies to you.

Official sources for Utah

  • Billing and payment routes

    1. 1.CMS MLN909432: Behavioral Health Integration Services · public program · codes 99484, 99492, 99493, 99494, G2214, G0323 (read in the document on 2026-11-01)
    2. 2.CMS Physician Fee Schedule look-up · fee schedule
    3. 3.SAMHSA: Certified Community Behavioral Health Clinics (CCBHC) · public program

    Fee codes and amounts are set by each payer and change; check the linked schedule before you bill. HiBoop does not submit claims.

    Regulators and licensing

    1. 1.ASPPB: psychology licensing boards · psychologists
    2. 2.ASWB: social work regulatory boards · social workers
    3. 3.Counseling Compact · counsellors
    4. 4.Social Work Licensure Compact · social workers

    Data and statistics

    1. 1.SAMHSA: NSDUH state reports
    2. 2.HRSA: HPSA Find (mental health shortage areas)
    3. 3.NIMH: mental illness statistics

    Listed for reference so you can find the official source. HiBoop is not affiliated with, and is not endorsed by, any of these organizations.