HIPAA compliant, BAA available

Measurement-Based Care for Illinois Mental Health Teams

Illinois Medicaid already pays for collaborative care that repeats a validated scale every month. HiBoop sends the PHQ-9, GAD-7 and other scales by email or QR code, scores them as clients submit, and keeps a running chart per client for primary care clinics, CCBHCs and practices from Rockford to the Metro East. Data for US customers is hosted in Google Cloud US regions.

Schedule a WalkthroughBrowse assessments
HIPAA compliant, BAA available
US data hosting
SOC 2 Type II
Built for monthly repeat scores
100+
validated assessments
BAA
signed with HIPAA covered entities
US
Google Cloud regions for US accounts
$25
per month

Illinois Medicaid Already Pays for Measurement

  • Since 1 July 2022, the Illinois Department of Healthcare and Family Services (HFS) has covered the Psychiatric Collaborative Care Model in both fee-for-service Medicaid and HealthChoice Illinois managed care, under Public Act 101-0574. The HFS guidelines spell out what that care looks like: an initial assessment that includes at least one validated measurement tool, with the PHQ-9 and GAD-7 given as examples, a registry kept by the behavioral health care manager, and the same tool given again every month to track progress. Practices attest that they follow the model when they enrol and again each year by 1 October.

    Community behavioural health works the same way at a different level. HFS designates the IM+CANS as the approved tool for Integrated Assessment and Treatment Planning: a provider must use it to be paid for that service, and must review and update each plan at least every 180 days. The IM+CANS also decides eligibility for Pathways to Success, the Medicaid program for children and young people under 21 who need intensive home and community-based support.

    HiBoop does not offer the IM+CANS and does not file anything with HFS. What it covers is the symptom side: the monthly PHQ-9 or GAD-7 a collaborative care registry needs, and the repeat scores a clinician wants between six-monthly IM+CANS reviews, each scored on submission and charted per client.

  • A Validated Scale Every Month

    HFS collaborative care guidelines, covered since July 2022 with an annual attestation due each October

  • IM+CANS Every 180 Days

    The approved assessment for IATP, required for payment in community behavioural health

  • 19 CCBHC Sites

    Serving Illinois clients since October 2024 under the federal CCBHC demonstration

All regions

How HiBoop Fits Illinois Programs

  • Illinois ties Medicaid behavioural health payment to structured assessment and repeated measurement, and has its own rules on records and on young clients' consent. HiBoop does the sending, scoring and charting; your clinicians decide what the numbers mean.

  • A Registry That Fills Itself

    Schedule the PHQ-9 or GAD-7 to go out monthly to every client on a collaborative care caseload. Each completed form is scored on arrival and lands on that client's chart, ready for the psychiatric consultant's caseload review.

  • Between IM+CANS Reviews

    An IM+CANS update comes around every 180 days. Repeat symptom scales in the months between show the direction of travel early, so a plan review starts from data rather than recollection.

  • Your Records, Exported

    Download a client's score history as PDF or CSV for a chart audit, an MCO request or your own quality work. Account-wide exports are there whenever you need them.

  • Anxiety, Depression and Suicide Risk Together

    The PHQ-9, GAD-7 and C-SSRS Screener sit side by side, so a primary care team can screen for the two conditions collaborative care most often treats and follow a positive item 9 with a structured risk screen.

  • Scales Sized for Young Clients

    Illinois lets a young person aged 12 or older start outpatient counselling on their own consent. For school-age and adolescent caseloads, HiBoop offers the PHQ-A, SCARED and NICHQ Vanderbilt.

  • One Account for a Whole Network

    A CCBHC or multi-site agency can put every clinician on the Team or Network plan, with role-based permissions deciding which staff see which caseloads.

Mental health in Illinois

Research data

  • Each figure below links to the source it comes from.

  • 22.2%

    of Illinois adults had any mental illness in the past year (model-based annual average, 2023-2024)

    SAMHSA NSDUH, 2023-2024

  • 21.5%

    of Illinois adults received mental health treatment in the past year (2024)

    SAMHSA NSDUH, 2024

  • 11.1%

    of Illinoisans aged 12 to 17 had serious thoughts of suicide in the past year (annual average, 2023-2024)

    SAMHSA NSDUH, 2023-2024

Research from Illinois

  • PHQ-2 and PHQ-9 in collaborative care

    Across 10 primary care clinics in Chicago, 25,369 people were screened with the PHQ-2 and PHQ-9 between November 2016 and December 2017; screening, referral and uptake were proportionate across subgroups except adolescents aged 12 to 17, whose age was associated with disproportionate PHQ-9 screening and treatment disengagement.

    Thompson et al., Psychiatric Services, 2019 PMID 31023189

  • Perinatal collaborative care

    In five obstetric clinics delivering at one Chicago hospital, 7,028 women were studied before and after the COMPASS perinatal collaborative care program began in 2017; antenatal depression screening rose from 33% to 81%, and treatment recommendations after a positive screen from 44% to 61%.

    Miller et al., Psychiatric Services, 2021 PMID 34015950

  • PHQ-9 and GAD-7 targets

    At a nurse-managed health centre in an underserved Chicago community, 166 people received collaborative care in its first year, with goals of a PHQ-9 or GAD-7 score below 5 or a 50% reduction; 22% reached the depression goal and 47% the anxiety goal.

    Reising et al., Journal of the American Psychiatric Nurses Association, 2023 PMID 34431726

  • Measurement-based care with a digital tool

    In Illinois primary care clinics, adults starting or switching an antidepressant who used a digital care pathway (89) were more likely than a pre-implementation control cohort (90) to complete at least two PHQ-9s in 6 months, 19% versus 12%.

    Khatib et al., JMIR Formative Research, 2026 PMID 42562382

  • Perinatal depression screening law

    A systematic search of the Illinois General Assembly found two major Acts on perinatal mental health, one requiring universal perinatal depression screening and one raising awareness of maternal mental health symptoms and treatment.

    Tabb et al., Frontiers in Psychiatry, 2024 PMID 38699448

Illinois Programs That Shape Measurement

  • HiBoop is not part of these programs and does not connect to HFS, IDHS or MCO systems. They are the context an Illinois clinic director will already be working within.

  • Psychiatric Collaborative Care Model

    Covered since 2022

    HFS covers 99492, 99493 and 99494, and G0512 for FQHCs, rural health clinics and encounter-rate clinics, in fee-for-service and managed care. The guidelines require a validated measurement tool at the first assessment and monthly after that, a registry, regular caseload review with a psychiatric consultant, and an attestation renewed every October.

    Monthly measurementRegistry of every clientPublic Act 101-0574

  • IM+CANS and IATP

    Required for payment

    The Illinois Medicaid Comprehensive Assessment of Needs and Strengths combines CANS or ANSA items, rated 0 to 3, with an integrated plan of care and a physical health risk assessment. Staff train through PATH and certify each year, and each plan is reviewed and updated at least every 180 days.

    CANS and ANSA180-day reviewAnnual certification

  • Certified Community Behavioral Health Clinics

    Since October 2024

    Illinois was one of ten states added to the federal CCBHC Medicaid demonstration in June 2024. HFS, working with the Illinois Department of Human Services, reported 19 clinic sites offering mental health and substance use services under the model by October 2024, paid at rates meant to cover the full cost of care.

    Federal demonstrationHFS and IDHS19 sites

  • HealthChoice Illinois

    Managed care

    Most Illinois Medicaid members are enrolled with a HealthChoice Illinois plan: Aetna Better Health of Illinois, Blue Cross Community Health Plan, Meridian or Molina, and CountyCare in Cook County. YouthCare, run by Meridian, serves young people in and formerly in the care of the Department of Children and Family Services.

    Five plansCountyCare in CookYouthCare

Where Illinois Care Teams Work

  • HiBoop is browser-based, so the same monthly check-ins run in a Loop practice and a telehealth caseload downstate. Each line names CCBHC sites listed by the governor's office in October 2024.

  • Chicago and Cook County

    Thresholds, Trilogy, Lutheran Social Services of Illinois and the Human Resources Development Institute run CCBHC sites in Chicago, with Link & Option Center in South Holland; CountyCare is the Cook-only HealthChoice plan.

  • Fox Valley and McHenry County

    Ecker Center for Behavioral Health in Elgin and Thresholds in Woodstock are CCBHC sites west and north of the city.

  • Rockford and Northern Illinois

    Rosecrance in Rockford and Sinnissippi Centers in Dixon serve the state's northwest corner as CCBHC sites.

  • Quad Cities and Western Illinois

    Robert Young Center has CCBHC sites in Moline and Rock Island, with Bridgeway in Galesburg and two Quincy providers, Preferred Family Healthcare and Transitions of Western Illinois.

  • Champaign and Decatur

    Rosecrance in Champaign and Heritage Behavioral Health Center in Decatur are the central Illinois CCBHC sites on the 2024 list.

  • Metro East

    Chestnut Health Systems runs CCBHC sites in Granite City and Belleville, and Centerstone of Illinois one in Alton, across the river from St. Louis.

Data sovereignty

Why Illinois clinics choose HiBoop

  • Why Illinois Teams Choose HiBoop

    • Client data for US accounts stays in Google Cloud US regions, encrypted at rest and in transit
    • A BAA for HIPAA covered entities, backed by SOC 2 Type II certification
    • Every view and export is written to an access log you can review
    • The Care plan runs $25/month for a single clinician, with no card needed to begin
    • Clients complete forms on their own device, from an email link or a waiting-room QR code

  • USD pricing & support

    Transparent pricing in USD with flexible payment options for clinics of every size.

    Care
    Single clinician, month to month
    $25
    USD/month
    Team
    From this price, any number of clinicians
    $200
    USD/month
    Network
    Agencies and CCBHCs with several sites
    Custom
    Enterprise pricing

100+ validated scales for Illinois clinics

  • Validated scales grouped by what they measure, each with its scoring and source. Public programmes often call this routine outcome monitoring (ROM), or patient-reported outcome measures (PROMs): the same practice of giving a validated scale at regular points and reading the scores over time.

  • Collaborative Care Core

    • PHQ-9 (Depression)
    • GAD-7 (Anxiety)
    • C-SSRS Screener (Suicide Risk)

  • Children and Adolescents

    • PHQ-A (Adolescent Depression)
    • SCARED (Child Anxiety)
    • NICHQ Vanderbilt (ADHD)

  • Substance Use and Trauma

    • ASSIST (Substance Involvement)
    • PC-PTSD-5 (PTSD Screen)
    • PCL-5 (PTSD Severity)
Browse all assessments

Illinois Rules on Mental Health Records

  • Alongside HIPAA, Illinois has a separate statute for mental health records, the Mental Health and Developmental Disabilities Confidentiality Act, with its own rules on consent and access. The duties below fall on your organization; no software certifies them, and HiBoop's role is to give you the controls you need.

  • What Illinois law expects of you

    • Disclose records only with written consent that names who receives them, why, what is shared, the date the consent expires and the right to revoke it; blanket consent to unspecified information is not valid (740 ILCS 110/5)
    • Do not let a recipient redisclose what you sent unless the person who consented specifically allowed it
    • Let a client aged 12 or older inspect and copy their own record; a parent of a 12 to 17 year old has access only if the young person is told and does not object, or the therapist finds no compelling reason to refuse (740 ILCS 110/4)
    • Keep HIPAA's safeguards and breach duties, with a business associate agreement for any vendor that holds protected health information

  • What HiBoop gives you

    • A signed BAA before any client data enters your account
    • Hosting for US accounts in Google Cloud US regions, with encryption at rest and in transit
    • Role-based permissions and a reviewable log of who viewed or exported each record
    • An independent SOC 2 Type II audit, summarized on our trust page

  • Working through a vendor review?

    The trust page sets out our hosting, encryption, access controls and SOC 2 Type II report. Write to us for a BAA or help with a security questionnaire.

    Open the trust centre

Grants & funding for Illinois mental health clinics

Funding Guide

  • Public and private funding programs that support measurement-based care implementation.

  • Illinois Department of Human Services (IDHS) — Division of Mental Health

    IDHS Division of Mental Health — Technology & Innovation Grants

    Tech eligible

    IDHS Division of Mental Health funds technology infrastructure for contracted community mental health providers in Illinois. Quality improvement, outcome measurement, and digital assessment tools are eligible uses. Organizations pursuing CCBHC certification in Illinois are priority candidates.

    VariesLearn more

  • SAMHSA — Substance Abuse and Mental Health Services Administration

    Certified Community Behavioral Health Clinic (CCBHC) Expansion Grants

    Tech eligible

    SAMHSA’s CCBHC grants fund detailed behavioral health services including the infrastructure, staffing, and technology required to meet CCBHC standards. Outcome measurement and digital assessment platforms are explicitly eligible as required infrastructure for CCBHC certification.

    $1M–$5M/yearLearn more

  • SAMHSA

    Mental Health Block Grant (MHBG)

    Tech eligible

    States receive federal MHBG funds and redistribute them to community mental health organizations. Technology, quality improvement, and workforce development are eligible uses. Contact your state mental health authority to understand how MHBG flows in your state.

    State-distributedLearn more

  • SAMHSA

    Primary and Behavioral Health Care Integration (PIPBHC)

    Tech eligible

    SAMHSA’s PIPBHC program funds integration of primary and behavioral health care, including the technology infrastructure needed to coordinate care across disciplines. Outcome measurement platforms and digital assessment tools are eligible as integration infrastructure.

    $500K–$900K/yearLearn more

  • HRSA — Health Resources and Services Administration

    Rural Health Network Development Program

    Tech eligible

    HRSA funds rural health networks to develop shared infrastructure including technology platforms, telehealth systems, and outcome measurement tools. Mental health-focused networks in rural areas can use this to fund shared digital assessment and measurement platforms.

    $250K–$500K/yearLearn more

  • HRSA

    Behavioral Health Workforce Development Program

    Tech eligible

    Supports expanding the behavioral health workforce through training, clinical placements, and technology-supported care delivery. Technology platforms that support supervision, measurement, and case management are eligible uses.

    $250K–$1MLearn more
View all grants & funding

Resources for Illinois practitioners

Illinois Policy, Privacy and Licensing Sources

Latest in mental health in California

Crisis and urgent help lines

More crisis lines

Measurement-based care

…starts with what we measure, and how long.

Frequently Asked Questions

  • Does Illinois require measurement-based care?

    Not across the board, but two Medicaid services build it in. Collaborative care billed to HFS must include a validated measurement tool at intake and every month after, and community behavioural health providers must complete the IM+CANS for Integrated Assessment and Treatment Planning, reviewed at least every 180 days. Outside those services we found no Illinois statute that requires routine symptom scales.

  • Can HiBoop replace the IM+CANS?

    No. The IM+CANS is the HFS-approved tool for IATP, completed by certified staff, and HiBoop does not offer it. Teams use HiBoop alongside it, for short self-report scales such as the PHQ-9 or GAD-7 that clients complete between reviews.

  • Can a 13-year-old start therapy in Illinois without a parent?

    Yes, within limits. Under 405 ILCS 5/3-550, a minor aged 12 or older may request and receive outpatient counselling or psychotherapy without a parent's consent. For a minor under 17, services are first limited to eight 90-minute sessions. After that, they continue without a parent's consent only if the provider finds that seeking it would harm the young person's well-being, reviewed with a supervisor where possible, or if two attempts to reach a parent have failed and the minor gives written consent; if the minor will not allow a parent to be contacted otherwise, services end. Check the details with your counsel.

  • Does a HIPAA authorization satisfy Illinois's consent rules?

    Not on its own. The Mental Health and Developmental Disabilities Confidentiality Act sets its own content for a written consent, including an expiry date and the right to revoke, and rules out blanket consent. HiBoop is HIPAA compliant and signs a BAA, but whether a particular disclosure is allowed is a question for your organization and its counsel.

Official sources for Illinois

  • Billing and payment routes

    1. 1.HFS: Medicaid reimbursement and fee schedules · fee schedule
    2. 2.CMS MLN909432: Behavioral Health Integration Services · public program · codes 99484, 99492, 99493, 99494, G2214, G0323 (read in the document on 2026-11-01)
    3. 3.CMS Physician Fee Schedule look-up · fee schedule
    4. 4.SAMHSA: Certified Community Behavioral Health Clinics (CCBHC) · public program

    Fee codes and amounts are set by each payer and change; check the linked schedule before you bill. HiBoop does not submit claims.

    Regulators and licensing

    1. 1.IDFPR: physicians · physicians
    2. 2.IDFPR: clinical psychologists · psychologists
    3. 3.IDFPR: professional counselors · counsellors
    4. 4.ASPPB: psychology licensing boards · psychologists
    5. 5.ASWB: social work regulatory boards · social workers
    6. 6.Counseling Compact · counsellors
    7. 7.Social Work Licensure Compact · social workers

    Data and statistics

    1. 1.Illinois Department of Public Health: data and statistics
    2. 2.SAMHSA: NSDUH state reports
    3. 3.HRSA: HPSA Find (mental health shortage areas)
    4. 4.NIMH: mental illness statistics

    Listed for reference so you can find the official source. HiBoop is not affiliated with, and is not endorsed by, any of these organizations.