How can we help?
Guides, documentation, and support for your measurement-based care platform.
Browse by topic
Jump straight to what you need
Getting Started
Getting StartedSetup, onboarding, and your first assessment.
Clinic Management
Clinic ManagementStaff, roles, permissions, and clinic settings.
Patient Management
Patient ManagementAdding patients, issuing assessments, and schedules.
Assessment Settings
Assessment SettingsConfigure assessments, scoring, and recommendations.
Data Management
Data ManagementExports, reporting, and patient analytics.
Outcome Reporting
Outcome ReportingReports, filters, and tracking clinical outcomes.
Privacy & Security
Privacy & SecurityHIPAA compliance, data protection, and privacy.
Technical Support
Technical SupportTroubleshooting, browser support, and issues.
Popular articles
Most read in the last 90 days
What HiBoop is & how it works
What HiBoop is & how it worksGetting Started
Inviting staff, roles & managing your team
Inviting staff, roles & managing your teamClinic Management
Scoring, interpretation & prescreen questions
Scoring, interpretation & prescreen questionsAssessment Settings
Troubleshooting: login, browsers, offline & reporting a bug
Troubleshooting: login, browsers, offline & reporting a bugTechnical Support
Sending assessments: issuing, delivery, scheduling & required assessments
Sending assessments: issuing, delivery, scheduling & required assessmentsPatient Management
What is the HiBoop 'Recommendation Algorithm'?
What is the HiBoop 'Recommendation Algorithm'?Assessment Settings
Set up your first assessment
New to HiBoop
Follow the four steps your first clinician walks every time they go live with HiBoop. From invite to first PHQ-9 score in your dashboard.
Invite your team
Add clinicians and admins. ~1 min.
Pick your scales
PHQ-9, GAD-7, PCL-5 by default. ~1 min.
Add your first patient
Name + email is enough. ~1 min.
Send the assessment
Score lands in your dashboard. ~2 min.
Assessment Library
100+ validated clinical scales with scoring guides, clinical notes, and references.
Building with HiBoop?
Early accessThe HiBoop API is in early access, by invitation: embed assessments and sync scored results with your own systems. Tell us what you are building.
Trust & compliance
SOC 2 Type II, HIPAA, PIPEDA and the evidence behind our scales
Trust Centre
Trust CentreSOC 2 Type II, HIPAA, PIPEDA and security overview
Clinical Sources
Clinical SourcesEvery assessment citation & reference
Legal & Privacy
Legal & PrivacyTerms of Service, Privacy Policy
BAA Policy
BAA PolicyBusiness Associate Agreement details
Practice resources
Templates, billing codes and rollout guides
MBC implementation guide
MBC implementation guideRoll measurement-based care out across your team, step by step
Note templates
Note templatesFillable SOAP, DAP and BIRP notes with worked examples
Billing codes
Billing codesCPT and regional codes for the scales you send
ROI calculator
ROI calculatorTime and revenue impact for your practice, with the evidence