HIPAA compliant, BAA available

Measurement-Based Care for New York Mental Health Teams

For OMH-licensed clinics, CCBHCs, addiction programs and private practices from the five boroughs to the North Country. Send validated scales by email or QR code, see them scored on submission, and follow each client's scores on one chart. US customer data stays in Google Cloud US regions.

Schedule a WalkthroughBrowse assessments
HIPAA compliant, BAA available
Data hosted in the US
SOC 2 Type II certified
Scored on submission
100+
validated assessments
BAA
available to HIPAA covered entities
US
regions for US data
$25
a month to start (USD)
All regions

Built Around How New York Care Teams Work

  • New York layers its own mental hygiene and data security laws on top of HIPAA, and splits oversight between OMH and OASAS. HiBoop handles the measurement side and leaves the clinical call with you.

  • Screening at Intake, Tracking After

    OMH's guidance for licensed outpatient clinics expects evidence-based screening tools for co-occurring mental health and substance use conditions, and screening for risk of self-harm during assessment. Send the screen before the first visit, then repeat the core scales as treatment goes on.

  • Mental Health and Addiction on One Chart

    New York CCBHCs hold both OMH and OASAS licences. Depression, anxiety, alcohol and drug use scales sit together in one library, so a co-occurring caseload does not need two systems.

  • Session-by-Session Change

    Scores arrive totalled with severity bands and land on one chart per client. A PHQ-9 that drops over eight weeks, or one that does not, is visible at a glance and informs the next treatment plan review.

  • Clinics, Networks and Group Practices

    Team and Network plans give a multi-site agency or group practice one place for every clinician's caseload, with role-based access so staff see only what their role allows.

  • One Published Price List

    Care is $25/month for one clinician, month to month. Team starts at $200/month with unlimited clinicians. Network is custom. One price list in US dollars, published on our pricing page.

  • Records You Can Hand Over

    Export a client's score history as a PDF or CSV for a treatment plan review, a referral or a records request, and export your whole account whenever you choose.

Research from New York

  • Collaborative care

    In the New York State Collaborative Care Initiative, a Department of Health and Office of Mental Health partnership across nineteen academic medical centres, sites tracked screening, diagnosis, enrollment and improvement over 16 weeks of treatment and showed significant, progressive performance improvement over the two-and-a-half-year grant.

    Sederer et al., Psychiatr Q, 2016 PMID 26040961

  • PHQ-9 and GAD-7 in collaborative care

    Among 4,911 adults who screened positive on the PHQ-9 or GAD-7 in Montefiore primary care clinics in the Bronx, Black and Hispanic participants were less likely than White participants to receive follow-up, but those who received adequate 16-week follow-up were more likely to show depression response and anxiety remission.

    Yang et al., Psychiatr Serv, 2024 PMID 38693836

  • Collaborative care and Medicaid

    Among Medicaid patients with an initial PHQ-9 of 10 or more, those in 7 Bronx-area collaborative care clinics had lower odds of inpatient medical admissions and emergency visits in year 2 than 1,838 patients in 16 colocated clinics, with no significant difference in total cost.

    Chung et al., Psychiatr Serv, 2023 PMID 37221885

  • PHQ-9 cut-scores

    In 203 young adults affected by HIV recruited from New York City clinics, a PHQ-9 cut-score of 10 gave sensitivity of 0.47 and specificity of 0.86 against a structured diagnostic interview, and a cut-score of 7 raised sensitivity to 0.76.

    Mufson et al., J Affect Disord, 2022 PMID 34695500

Where Measurement Fits in New York's System

  • HiBoop is independent of these state programs and does not connect to state systems. This is the context your referrers, payers and auditors will know.

  • OMH-Licensed Outpatient Clinics

    Office of Mental Health

    Article 31 clinics run under Part 599 as Mental Health Outpatient Treatment and Rehabilitative Service (MHOTRS) programs. Assessment, crisis intervention, psychotherapy and complex care management are among the required services, and OMH's guidance expects evidence-based screening tools for co-occurring mental health and substance use conditions. It names no specific scale, so the choice stays with your clinical leadership.

    Part 599MHOTRSScreening at intake

  • Certified Community Behavioral Health Clinics

    OMH and OASAS

    New York runs its CCBHCs as a joint OMH and OASAS initiative, and applicants must hold licences from both offices. In 2023 the state announced a plan to grow from 13 to 39 CCBHCs by July 2025. Scales for mood, anxiety, trauma and substance use in one place suit that integrated model.

    Joint licensingMental health and addictionStatewide

  • Health and Recovery Plans (HARPs)

    NY Medicaid

    HARPs are Medicaid managed care plans for adults 21 and older who meet the state's high-risk criteria for mental health and addiction needs. They manage physical health, mental health and addiction services together, add home and community-based services and CORE services, and offer care management through a Health Home.

    Adults 21+Managed careHealth Home care management

  • OASAS-Certified Addiction Programs

    Addiction services

    OASAS is the state's designated agency for addiction services, with more than 1,700 programs in its system, and certified or funded providers must follow its regulations. Programs can add the ASSIST-3, CAGE-AID or CRAFFT-2.1 alongside mood and anxiety scales without changing the record system they already use.

    1,700+ programsPrevention to recoveryCo-occurring care

Supporting Care Teams Across New York State

  • HiBoop runs in the browser, so check-ins reach clients in a clinic, by video or from home.

  • New York City

    Clinics, hospital outpatient programs and group practices across Manhattan, Brooklyn, Queens, the Bronx and Staten Island.

  • Long Island

    Private practices and community agencies across Nassau and Suffolk counties.

  • Hudson Valley

    Community clinics and practices from Westchester and Rockland north to Dutchess, Orange and Ulster.

  • Capital Region

    Albany, Schenectady, Troy and Saratoga Springs, from county clinics to private practices.

  • Central New York

    Syracuse, Utica, Binghamton and the Finger Lakes, with community agencies, campus counselling centres and group practices.

  • Western New York

    Buffalo, Rochester and Niagara Falls, from hospital-based programs to suburban group practices.

  • North Country

    Watertown, Plattsburgh and the Adirondacks, where long drives make video sessions and email check-ins practical.

Data sovereignty

Why New York clinics choose HiBoop

  • Outcome Tracking for New York Programs

    • US customer data hosted in Google Cloud US regions, encrypted in transit and at rest
    • HIPAA compliant with a BAA available, and SOC 2 Type II certified
    • Mental health and substance use scales in one library for dual-licensed programs
    • Care is $25/month, month to month, with no credit card to start
    • Each new score is plotted against every earlier one, so drift between reviews is hard to miss

  • USD pricing & support

    Transparent pricing in USD with flexible payment options for clinics of every size.

    Care
    One clinician, month to month
    $25
    USD/month
    Team
    Starting price, unlimited clinicians
    $200
    USD/month
    Network
    Multi-site organizations
    Custom
    Enterprise pricing

100+ validated scales for New York clinics

  • Validated scales grouped by what they measure, each with its scoring and source. Public programmes often call this routine outcome monitoring (ROM), or patient-reported outcome measures (PROMs): the same practice of giving a validated scale at regular points and reading the scores over time.

  • Intake and Risk Screening

    • PHQ-9 (Depression)
    • GAD-7 (Anxiety)
    • C-SSRS Screener (Suicide Risk)
    • PC-PTSD-5 (PTSD Screen)

  • Co-occurring Substance Use

    • ASSIST-3 (Alcohol, Tobacco and Other Substances)
    • CAGE-AID (Alcohol and Drug Screen)
    • CRAFFT-2.1 (Youth Substance Use)

  • Trauma, Mood and Functioning

    • PCL-5 (PTSD)
    • DASS-21 (Depression, Anxiety, Stress)
    • MDQ (Bipolar Screen)
    • ITQ (Complex PTSD)

  • Child and Youth Programs

    • PHQ-A (Adolescent Depression)
    • SCARED (Child Anxiety)
    • OCI-R (Obsessive-Compulsive)
Browse all assessments

New York Privacy Law and Your Outcome Data

  • HIPAA sets the federal floor. New York adds the Mental Hygiene Law's confidentiality rule for OMH-licensed programs and the SHIELD Act's data security duty. Neither offers a certification for software; the duties sit with your organization, and the right vendor makes them easier to meet.

  • What New York law asks

    • Keep clinical records at OMH-licensed or OMH-operated facilities confidential, releasing them only under the exceptions in Mental Hygiene Law s.33.13(c), such as client consent or a court order
    • Limit any permitted release to what the purpose needs, and note most releases in the client's record (s.33.13(f))
    • Run reasonable administrative, technical and physical safeguards for New Yorkers' private information, including secure disposal (SHIELD Act, GBL s.899-bb)
    • Bind service providers to maintain those safeguards by contract (s.899-bb)
    • Report a breach to affected New Yorkers and to the state, and, as a HIPAA covered entity, tell the Attorney General within five business days of notifying HHS (GBL s.899-aa)

  • What HiBoop does

    • Offers a Business Associate Agreement, which puts its safeguard duties in writing
    • Is HIPAA compliant and SOC 2 Type II certified, which supports your own HIPAA program; under s.899-bb, an organization subject to and in compliance with HIPAA is treated as meeting the SHIELD safeguards rule
    • Logs each view and export of client data, with role-based access controls
    • Hosts US customer data in Google Cloud US regions
    • Lets you export your data anytime, so retention and disposal stay under your control

  • Need our security documentation?

    Compliance teams often ask for a BAA and a vendor's controls before signing. Our trust page covers hosting, encryption, access controls and SOC 2 Type II.

    Visit the trust centre

Grants & funding for New York mental health clinics

Funding Guide

  • Public and private funding programs that support measurement-based care implementation.

  • New York State Office of Mental Health

    OMH Technology & Telehealth Grants

    Tech eligible

    NYS OMH periodically issues RFPs for technology and telehealth grants supporting community behavioral health programs. Grant dollars are available for capital (hardware, infrastructure), non-capital (software, subscriptions), and working capital expenses. Organizations with OMH-funded programs are eligible.

    Varies; capital and non-capital eligibleLearn more

  • NYS Department of Health

    Health Information Technology for Mental/Behavioral Health Providers

    Tech eligible

    New York provides HIT implementation assistance to mental and behavioral health providers participating in Medicaid Health Homes, including subsidized EHR adoption, interoperability tools, and outcome tracking systems.

    Implementation subsidiesLearn more

  • SAMHSA — Substance Abuse and Mental Health Services Administration

    Certified Community Behavioral Health Clinic (CCBHC) Expansion Grants

    Tech eligible

    SAMHSA’s CCBHC grants fund detailed behavioral health services including the infrastructure, staffing, and technology required to meet CCBHC standards. Outcome measurement and digital assessment platforms are explicitly eligible as required infrastructure for CCBHC certification.

    $1M–$5M/yearLearn more

  • SAMHSA

    Mental Health Block Grant (MHBG)

    Tech eligible

    States receive federal MHBG funds and redistribute them to community mental health organizations. Technology, quality improvement, and workforce development are eligible uses. Contact your state mental health authority to understand how MHBG flows in your state.

    State-distributedLearn more

  • SAMHSA

    Primary and Behavioral Health Care Integration (PIPBHC)

    Tech eligible

    SAMHSA’s PIPBHC program funds integration of primary and behavioral health care, including the technology infrastructure needed to coordinate care across disciplines. Outcome measurement platforms and digital assessment tools are eligible as integration infrastructure.

    $500K–$900K/yearLearn more

  • HRSA — Health Resources and Services Administration

    Rural Health Network Development Program

    Tech eligible

    HRSA funds rural health networks to develop shared infrastructure including technology platforms, telehealth systems, and outcome measurement tools. Mental health-focused networks in rural areas can use this to fund shared digital assessment and measurement platforms.

    $250K–$500K/yearLearn more
View all grants & funding

Resources for New York practitioners

  • Billing guides, compliance documentation, and clinical practice resources.

  • CCBHCMeasurement for CCBHCs

    How HiBoop fits the integrated mental health and substance use model

  • RiskC-SSRS Clinical Guide

    The Columbia screener, its questions and how teams route positive screens

  • Substance useASSIST Clinical Guide

    Screening alcohol, tobacco and other substances in one questionnaire, with risk levels for each

  • SecurityTrust Centre

    Hosting, encryption, access controls, SOC 2 Type II and BAA requests

  • LibraryFull Assessment Library

    Every scale HiBoop offers, with validation references on each page

New York Privacy, Licensing and Program Resources

  • Official bodies, clinical guidelines, and regulatory references. New York.

  • Mental Hygiene Law s.33.13: Clinical records; confidentiality

    New York State Senate (consolidated laws)

    Which facilities must keep clinical records, the confidentiality rule and the listed exceptions for release.

  • General Business Law s.899-bb: Data security protections

    New York State Senate (consolidated laws)

    The SHIELD Act's reasonable-safeguards duty, the small business rule and the compliant regulated entity provision.

  • MHOTRS (Part 599) programmatic guidance

    NYS Office of Mental Health

    Required and optional services for licensed outpatient clinics, assessment timelines and co-occurring screening expectations.

  • HARP eligibility and benefits

    NYS Office of Mental Health

    Who can enrol, what HARPs manage and the enhanced benefits available to members.

  • About OASAS

    NYS Office of Addiction Services and Supports

    The state agency that oversees prevention, treatment, harm reduction and recovery programs for addiction.

  • Licensed Mental Health Counselor requirements

    NYS Education Department, Office of the Professions

    Education, experience and examination requirements for the LMHC licence, one of the professions NYSED licenses alongside social work and psychology.

  • Certified Community Behavioral Health Clinic (CCBHC) request for proposals (2023)

    NYS Office of Mental Health, with OASAS and the Department of Health

    The joint call for new CCBHCs, its dual-licence requirement and the plan to grow from 13 to 39 clinics by July 2025.

  • Social Work

    NYS Education Department, Office of the Professions

    Licensing for licensed master social workers (LMSW) and licensed clinical social workers (LCSW).

  • Psychology

    NYS Education Department, Office of the Professions

    Licensing for psychologists in New York.

Latest in mental health in California

Crisis and urgent help lines

More crisis lines

Measurement-based care

…starts with what we measure, and how long.

Frequently Asked Questions

  • Does Mental Hygiene Law s.33.13 apply to my practice?

    It covers clinical records at facilities licensed or operated by OMH, along with providers that OMH or a local director funds, contracts with or approves. If that is you, records stay confidential and are released only under the exceptions the section lists, such as client consent or a court order. A solo practice outside that system mainly answers to HIPAA and its licensing board. Check with your counsel for your situation.

  • Is HiBoop SHIELD Act compliant?

    The SHIELD Act has no certification. It asks anyone who owns or licenses New Yorkers' private information to keep reasonable safeguards. If your practice is subject to and in compliance with HIPAA, s.899-bb treats you as meeting that rule. HiBoop supports that program as a vendor: a BAA is available, and our trust page sets out the controls behind our SOC 2 Type II certification.

  • Does OMH require a specific outcome measure in licensed clinics?

    We found no OMH rule naming one. The MHOTRS guidance for Part 599 clinics expects evidence-based screening tools for co-occurring mental health and substance use conditions, and screening for risk of self-harm during assessment. Your contracts or a managed care plan may set their own measures, so check those. HiBoop lets you send whichever validated scales you choose before each session.

  • Can a CCBHC or dual-licensed program use HiBoop for both mental health and addiction?

    Yes. The library holds the PHQ-9, GAD-7 and PCL-5 next to the ASSIST-3, CAGE-AID and CRAFFT-2.1, so one client's mood and substance use scores share a timeline. HiBoop does not submit data to OMH, OASAS or Medicaid systems; exports go to whichever system you report from.

Official sources for New York

  • Health authorities

    1. 1.NYS Office of Mental Health · behavioural health agency
    2. 2.NYS Department of Health: Medicaid · Medicaid agency

    Billing and payment routes

    1. 1.eMedNY: provider manuals and fee schedules · fee schedule
    2. 2.CMS MLN909432: Behavioral Health Integration Services · public program · codes 99484, 99492, 99493, 99494, G2214, G0323 (read in the document on 2026-11-01)
    3. 3.CMS Physician Fee Schedule look-up · fee schedule
    4. 4.SAMHSA: Certified Community Behavioral Health Clinics (CCBHC) · public program

    Fee codes and amounts are set by each payer and change; check the linked schedule before you bill. HiBoop does not submit claims.

    Regulators and licensing

    1. 1.NYSED Office of the Professions: Medicine · physicians
    2. 2.ASPPB: psychology licensing boards · psychologists
    3. 3.ASWB: social work regulatory boards · social workers
    4. 4.Counseling Compact · counsellors
    5. 5.Social Work Licensure Compact · social workers

    Data and statistics

    1. 1.SAMHSA: NSDUH state reports
    2. 2.HRSA: HPSA Find (mental health shortage areas)
    3. 3.NIMH: mental illness statistics

    Listed for reference so you can find the official source. HiBoop is not affiliated with, and is not endorsed by, any of these organizations.