HIPAA compliant, BAA available

Measurement-Based Care for Louisiana Behavioural Health Providers

For licensed mental health professionals, rehabilitation agencies and evidence-based practice teams serving Healthy Louisiana members, from New Orleans to Shreveport. Send validated scales before, during and after treatment by email or QR code, see them scored on submission, and keep the pre and post results that Louisiana Medicaid's practice policies ask for. US customer data stays in Google Cloud US regions.

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HIPAA compliant, BAA available
Data hosted in the US
SOC 2 Type II
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100+
validated assessments
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regions for US data
$25
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Louisiana Medicaid Writes Outcome Measures Into Its Practice Policies

  • Louisiana Medicaid's Behavioral Health Services provider manual does more than list covered services. Its policies for evidence-based practices say which outcomes to measure and when. For dialectical behaviour therapy, the September 2026 policy says outcome measures must be completed by clients at least before and after treatment and at six-month intervals, names the Difficulties in Emotion Regulation Scale (DERS) among the standard tools, and asks DBT teams to send de-identified, program-level outcome data to every contracted managed care organization twice a year.

    The EMDR policy names the PTSD Checklist for DSM-5 (PCL-5) as the appropriate adult scale for trauma symptoms before and after treatment, and the TF-CBT policy names the CPSS-5 for children aged 8 to 18. For community psychiatric support and treatment and psychosocial rehabilitation, providers must complete a CALOCUS or LOCUS rating before services start and every 180 days until discharge, for members aged 6 to 20.

    Each of these requires the same scale given more than once, with the dates on record. HiBoop sends the PCL-5, the DERS and the PHQ-9 by email or QR code, scores them on submission and keeps every result on one chart per client, with CSV and PDF exports for discharge summaries and your own aggregate reports. HiBoop does not offer the CALOCUS, LOCUS, CPSS-5 or BSL-23, and it does not send data to a health plan.

  • DBT: Before, After and Every Six Months

    Client outcome measures, with program-level results sent to each managed care organization twice a year

  • EMDR: The PCL-5 for Adults

    Trauma symptoms measured before and after treatment, under the Medicaid EMDR policy

  • CALOCUS and LOCUS Every 180 Days

    Level-of-care ratings for members aged 6 to 20 receiving CPST or psychosocial rehabilitation

All regions

What HiBoop Does for Louisiana Providers

  • Louisiana delivers specialized behavioural health through its Healthy Louisiana plans and the Coordinated System of Care, and its provider manual sets out how outcomes are measured for several therapies. HiBoop handles the questionnaires; the clinical reading of the scores stays with your team.

  • Pre and Post, Without the Paper

    Send the baseline scale before the first session and the closing one at discharge. Both land on the same client chart with their dates, ready to copy into a discharge summary.

  • Six-Month Check-Ins on a Schedule

    For DBT clients, set the DERS or PHQ-9 to go out again at six-month intervals, or every four months in a 12-month episode, as the policy suggests. Each new score informs the continued-authorization request and your clinical judgement.

  • Program-Level Exports

    Export score histories as CSV so your team can build the de-identified, program-level outcome reports a DBT team owes its managed care organizations. HiBoop provides the data; your team aggregates and submits it.

  • Trauma Scales for Adults

    The PCL-5 named in the EMDR policy sits beside the PC-PTSD-5 screen and the International Trauma Questionnaire, so an adult trauma pathway can run in one place.

  • Teens and Families

    For young people, HiBoop offers the PHQ-A for depression, the SCARED for anxiety, with its parent version, and the CRAFFT-2.1 for substance use.

  • Agencies With Many Licensed Practitioners

    Team and Network plans give a licensed rehabilitation agency one account for every clinician and site, with role-based access so direct care staff see only what their role allows.

Mental health in Louisiana

Research data

  • Each figure below links to the source it comes from.

  • 24.1%

    of Louisiana adults had any mental illness in the past year (model-based annual average, 2023-2024)

    SAMHSA NSDUH, 2023-2024

  • 15.4%

    of Louisianans aged 12 to 17 had a major depressive episode in the past year (annual average, 2023-2024)

    SAMHSA NSDUH, 2023-2024

  • 23.7%

    of Louisiana adults received mental health treatment in the past year (2024)

    SAMHSA NSDUH, 2024

  • 5.4%

    of Louisiana adults had serious thoughts of suicide in the past year (annual average, 2023-2024)

    SAMHSA NSDUH, 2023-2024

Research from Louisiana

  • Trauma care integrated into primary care

    Among 235 adults treated at five primary care clinics in southeast Louisiana in the LSU Mental and Behavioral Health Capacity Project, PCL-C and PHQ-15 scores fell over brief trauma treatment, with 63% showing clinically significant change.

    Osofsky et al., Journal of Public Health Management and Practice, 2017 PMID 28961649

  • PHQ-9 and GAD-7 after birth

    Of 613 people screened 4 to 12 weeks postpartum at a Baton Rouge clinic serving mostly Medicaid-eligible patients, 25.4% screened positive for depression symptoms on the PHQ-9 and 23.0% for anxiety symptoms on the GAD-7.

    Howard et al., BMC Pregnancy and Childbirth, 2023 PMID 37020205

  • Behavioural health integration costs

    In an economic analysis of 632 adults with depression or anxiety on long-term opioid therapy in a Louisiana health system trial, behavioural health integration in primary care cost $108,784 per quality-adjusted life year gained compared with usual care.

    Xuan et al., American Journal of Managed Care, 2026 PMID 41838978

  • Collaborative care after a disaster

    After the 2016 flood, Resilient Baton Rouge built local capacity for an expanded model of depression collaborative care through subgrants to four agencies and training for licensed and non-licensed providers.

    Keegan et al., International Journal of Environmental Research and Public Health, 2018 PMID 29890659

Where Measurement Fits in Louisiana's System

  • HiBoop is independent of these programs and does not connect to Louisiana Department of Health or health plan systems. This is the context your managed care organization and licensing board already work in.

  • Evidence-Based Practice Policies

    Medicaid manual

    Appendix E of the Behavioral Health Services chapter sets standards for practices including assertive community treatment, TF-CBT, EMDR and DBT. Each has an outcomes section: DBT names the BSL-23, the DERS and the Ways of Coping Checklist; EMDR names the PCL-5 for adults; ACT outcome data goes to the managed care organizations monthly on a standardized form they provide.

    DBTEMDRTF-CBT

  • Standardized Level-of-Care Ratings

    Appendix G-1

    Mental health rehabilitation providers must use the CALOCUS for members aged 6 to 18 and the LOCUS for those aged 19 and 20 who receive CPST or psychosocial rehabilitation, rated face to face by a physician or trained licensed mental health professional, before services begin, every 180 days and at discharge.

    CALOCUSLOCUSEvery 180 days

  • Healthy Louisiana and CSoC

    Medicaid

    Specialized behavioural health services are administered by the Louisiana Department of Health with the Healthy Louisiana managed care plans, and through the Coordinated System of Care contractor for children and youth enrolled in CSoC. Primary care practices may also provide basic behavioural health services as part of primary care.

    Managed careCSoCSpecialized services

  • Licensed Practitioners

    State boards

    Medicaid's outpatient therapy policy lists licensed mental health professionals including psychologists, LCSWs, LPCs, LMFTs and licensed addiction counsellors. The Louisiana Board of Professional Counselors licenses counsellors and marriage and family therapists under La. R.S. 37:1101, and the Louisiana State Board of Social Work Examiners licenses social workers. Psychology interns join the list from 1 October 2026.

    LPC and LMFTLCSWPsychologists

Care Teams Across Louisiana

  • HiBoop runs in the browser, so a clinic in Metairie and a satellite office in the Florida Parishes use the same check-ins. Each line names a regional human services authority or district as its own site describes it.

  • Jefferson Parish

    Jefferson Parish Human Services Authority offers behavioural health community services, including individual and family therapy and substance use treatment, alongside developmental disabilities services.

  • The Florida Parishes

    Florida Parishes Human Services Authority serves Livingston, St. Helena, St. Tammany, Tangipahoa and Washington parishes, with addiction, mental health, gambling and suicide prevention services.

  • Central Louisiana

    Central Louisiana Human Services District serves eight parishes, including Rapides, Avoyelles and Vernon, and provides mental health care through four Caring Choices clinics.

  • Bayou Region

    South Central Louisiana Human Services Authority runs behavioural health centres in Houma, Raceland, Morgan City and LaPlace.

  • Acadiana

    Acadiana Area Human Services District provides behavioural health and developmental disabilities services to parishes across south Louisiana, including St. Martin and Vermilion. Check-ins by email or QR code between visits save clients a drive.

Data sovereignty

Why Louisiana clinics choose HiBoop

  • Why Louisiana Providers Use HiBoop

    • Every score is dated, so pre, post and interval measures line up without a spreadsheet
    • Client data is encrypted in transit and at rest in Google Cloud US regions
    • HIPAA compliant, with a BAA for covered entities, and SOC 2 Type II certified
    • Views and exports of client data are logged, with role-based access controls
    • Care is $25/month for one clinician, month to month, with no credit card to start

  • USD pricing & support

    Transparent pricing in USD with flexible payment options for clinics of every size.

    Care
    Single clinician, month to month
    $25
    USD/month
    Team
    Entry price for a team, clinicians unlimited
    $200
    USD/month
    Network
    For agencies with several sites
    Custom
    Enterprise pricing

100+ validated scales for Louisiana clinics

  • Validated scales grouped by what they measure, each with its scoring and source. Public programmes often call this routine outcome monitoring (ROM), or patient-reported outcome measures (PROMs): the same practice of giving a validated scale at regular points and reading the scores over time.

  • Trauma

    • PCL-5 (PTSD)
    • PC-PTSD-5 (PTSD Screen)
    • ITQ (PTSD and Complex PTSD)

  • Emotion Regulation, Depression and Anxiety

    • DERS (Emotion Regulation)
    • PHQ-9 (Depression)
    • GAD-7 (Anxiety)

  • Young People and Families

    • PHQ-A (Adolescent Depression)
    • SCARED and SCARED Parent (Child Anxiety)
    • CRAFFT-2.1 (Youth Substance Use)
Browse all assessments

Louisiana Medicaid Records, Consent and Telehealth

  • HIPAA sets the federal floor. Louisiana Medicaid's behavioural health manual adds its own record-keeping, consent and telehealth rules for the providers it pays. They place no certification on software; the duties belong to your agency, and HiBoop's part is to support them.

  • What the Louisiana Medicaid manual asks

    • Release client information only on a court order, the member's written informed consent, the written consent of a legal guardian or representative for a member declared legally incompetent, or as 42 CFR Part 2 allows
    • Send any electronic communication with member-identifying information to another agency or to LDH in line with HIPAA, through an encrypted messaging system
    • For crisis response services to a minor under 18 in a non-emergency, document consent for treatment from the minor, a parent or a person with legal authority to act on the minor's behalf
    • For CPST by telehealth, use a secure HIPAA-compliant system, record the member's informed consent to telehealth, and bill with modifier 95 and place of service 02 or 10; text and email are not telehealth

  • What HiBoop provides

    • Encryption in transit and at rest, with client data hosted in Google Cloud US regions
    • A business associate agreement for HIPAA covered entities
    • An access log of each view and export, alongside role-based permissions
    • SOC 2 Type II certification, with our security controls published on the trust page

  • Does your managed care organization want your vendor's security details?

    Our trust page covers hosting, encryption, access logging and SOC 2 Type II. We can sign a BAA and help with credentialing or security questionnaires.

    Visit the trust centre

Grants & funding for Louisiana mental health clinics

Funding Guide

  • Public and private funding programs that support measurement-based care implementation.

  • SAMHSA — Substance Abuse and Mental Health Services Administration

    Certified Community Behavioral Health Clinic (CCBHC) Expansion Grants

    Tech eligible

    SAMHSA’s CCBHC grants fund detailed behavioral health services including the infrastructure, staffing, and technology required to meet CCBHC standards. Outcome measurement and digital assessment platforms are explicitly eligible as required infrastructure for CCBHC certification.

    $1M–$5M/yearLearn more

  • SAMHSA

    Mental Health Block Grant (MHBG)

    Tech eligible

    States receive federal MHBG funds and redistribute them to community mental health organizations. Technology, quality improvement, and workforce development are eligible uses. Contact your state mental health authority to understand how MHBG flows in your state.

    State-distributedLearn more

  • SAMHSA

    Primary and Behavioral Health Care Integration (PIPBHC)

    Tech eligible

    SAMHSA’s PIPBHC program funds integration of primary and behavioral health care, including the technology infrastructure needed to coordinate care across disciplines. Outcome measurement platforms and digital assessment tools are eligible as integration infrastructure.

    $500K–$900K/yearLearn more

  • HRSA — Health Resources and Services Administration

    Rural Health Network Development Program

    Tech eligible

    HRSA funds rural health networks to develop shared infrastructure including technology platforms, telehealth systems, and outcome measurement tools. Mental health-focused networks in rural areas can use this to fund shared digital assessment and measurement platforms.

    $250K–$500K/yearLearn more

  • HRSA

    Behavioral Health Workforce Development Program

    Tech eligible

    Supports expanding the behavioral health workforce through training, clinical placements, and technology-supported care delivery. Technology platforms that support supervision, measurement, and case management are eligible uses.

    $250K–$1MLearn more

  • CMS Innovation Center (CMMI)

    ACCESS Model — Behavioral Health Track

    Tech eligible

    The Advancing Chronic Care with Effective, Scalable Solutions (ACCESS) model includes a Behavioral Health Track for practices treating depression and anxiety. It shifts from fee-for-service to monthly payments tied to outcomes — explicitly requiring technology-enabled care and outcome measurement.

    Enhanced per-patient paymentsLearn more
View all grants & funding

Resources for Louisiana practitioners

  • Billing guides, compliance documentation, and clinical practice resources.

  • TraumaPCL-5 Clinical Guide

    The 20-item PTSD checklist the EMDR policy names for adults

  • DBTDERS Guide

    The emotion regulation scale on the DBT outcome tool list

  • TherapyDBT and Measurement

    How dialectical behaviour therapy teams track change between sessions

  • LibraryFull Assessment Library

    Every scale HiBoop describes, each with its validation references

Louisiana Policy, Licensing and Funding Resources

  • Official bodies, clinical guidelines, and regulatory references. Louisiana.

  • Medicaid Services Manual, Chapter 2: Behavioral Health Services

    Louisiana Department of Health

    Specialized behavioural health services, the evidence-based practice policies with their outcome measures, CALOCUS and LOCUS rules, record keeping and telehealth.

  • Social work licensing

    Louisiana State Board of Social Work Examiners

    Licensing for LMSWs, LCSWs and clinical supervisors in Louisiana.

  • Grant programs

    Blue Cross and Blue Shield of Louisiana Foundation

    Innovation, Impact and Community Health Improvement grants, with letters of intent due 1 March and 1 September.

  • NSDUH state estimates for Louisiana (2023-2024)

    SAMHSA

    Model-based estimates of mental illness, depression, suicidal thoughts and treatment for Louisiana.

Latest in mental health in California

Crisis and urgent help lines

More crisis lines

Measurement-based care

…starts with what we measure, and how long.

Frequently Asked Questions

  • Does Louisiana require outcome measures?

    For some Medicaid services, yes. The provider manual's DBT policy says outcome measures must be completed before and after treatment and at least every six months, and its EMDR and TF-CBT policies name the scales to use before and after treatment. CPST and psychosocial rehabilitation for members aged 6 to 20 need a CALOCUS or LOCUS rating every 180 days. For other outpatient therapy we found no required scale, so check your managed care contracts.

  • Can HiBoop produce the DBT program report for our managed care organizations?

    Not by itself. HiBoop sends and scores the scales and exports every client's dated scores as CSV. Your team removes identifiers, aggregates the results at program level and sends them to each managed care organization, as the DBT policy describes.

  • Does HiBoop include the CALOCUS or LOCUS?

    No. Those level-of-care ratings are completed face to face by a physician or trained licensed mental health professional and submitted to the member's health plan. HiBoop covers the self-report scales around them, such as the PHQ-9, GAD-7 and PCL-5.

  • Can clients complete scales at home under Louisiana's telehealth rules?

    Clients answer HiBoop questionnaires on their own device; that is not a telehealth visit. The Medicaid manual describes telehealth as services delivered by telecommunication when practitioner and member are in different places, and says text and email do not count. If a session itself is delivered by telehealth, follow the manual's rules on consent, modifier 95 and place of service.

Official sources for Louisiana

  • Health authorities

    1. 1.Louisiana Department of Health: Medicaid · Medicaid agency
    2. 2.LDH Office of Behavioral Health · behavioural health agency

    Billing and payment routes

    1. 1.CMS MLN909432: Behavioral Health Integration Services · public program · codes 99484, 99492, 99493, 99494, G2214, G0323 (read in the document on 2026-11-01)
    2. 2.CMS Physician Fee Schedule look-up · fee schedule
    3. 3.SAMHSA: Certified Community Behavioral Health Clinics (CCBHC) · public program

    Fee codes and amounts are set by each payer and change; check the linked schedule before you bill. HiBoop does not submit claims.

    Regulators and licensing

    1. 1.ASPPB: psychology licensing boards · psychologists
    2. 2.ASWB: social work regulatory boards · social workers
    3. 3.Counseling Compact · counsellors
    4. 4.Social Work Licensure Compact · social workers

    Data and statistics

    1. 1.SAMHSA: NSDUH state reports
    2. 2.HRSA: HPSA Find (mental health shortage areas)
    3. 3.NIMH: mental illness statistics

    Listed for reference so you can find the official source. HiBoop is not affiliated with, and is not endorsed by, any of these organizations.