Aligned with Law 25

Measurement-Based Care for Care Teams Across Quebec

For psychologists, psychotherapists, social workers, guidance counsellors and clinics across Quebec. Send validated scales such as the PHQ-9 and GAD-7 by email or QR code, see them scored on submission, and follow each client's change over time. Canadian customer data is hosted in Google Cloud Canada regions.

Schedule a WalkthroughBrowse assessments
PIPEDA compliant
Data hosted in Canada
SOC 2 Type II
Site available in French
100+
validated assessments
Canada
regions for Canadian data
FR · EN
site in French and English
$35 CAD
per month

How mental health care is organized in Quebec

Santé Québec began operating on 6 May 2024. Since 1 December 2024, the integrated health and social services centres (CISSS and CIUSSS) have been its administrative units, designated territorial establishments and now named for their region, such as Santé Québec Laval. The Minister sets the network's priorities and orientations and oversees Santé Québec.

Within the network, the PQPTM expands public services for common mental disorders, from self-care to psychotherapy. Outside it, who pays depends on who provides the therapy: RAMQ covers medically required services from physicians, while sessions with a psychologist or permit holder in private practice are paid outside RAMQ. Either way, a clear record of progress helps the client and the care team see what the sessions are doing.

All of CanadaAll regions

What HiBoop Does for Quebec Care Teams

  • Quebec's privacy law, its reserved practice of psychotherapy and its public program for common mental disorders each shape how outcome data is collected and kept. HiBoop handles the measurement and leaves the clinical call with you.

  • Your Privacy Impact Assessment, Supported

    Taking on a tool like HiBoop means acquiring an information system, and Quebec's private-sector privacy act asks for a privacy impact assessment first (s. 3.3). Our trust page and security documentation give your person in charge of the protection of personal information what they need to complete it.

  • Exports in a Structured Format

    The same section asks that information collected from a client can be given back to them in a structured, commonly used technological format. HiBoop exports a client's score history as a CSV file, with a PDF alongside for reading.

  • The Scales the PQPTM Names

    PQPTM materials from the network name the PHQ-9 for depressive symptoms and the GAD-7 for anxiety symptoms, measured throughout follow-up. Both are in HiBoop, scored on submission and charted for each client, so the numbers inform your clinical judgement.

  • Group Practices and Clinics

    Team and Network plans give a group practice or multi-site clinic one place for every clinician's caseload, with role-based access so staff see only what their role allows.

  • Youth Scales for Youth Services

    For teams working with young people, HiBoop includes youth scales such as the PHQ-A for adolescent depression, the SCARED for child anxiety and the CRAFFT-2.1 for youth substance use.

  • A Site in French

    This page and much of hiboop.com are available in French, so a clinic manager or privacy lead can read about HiBoop in the language of their workplace.

Mental health in Quebec

Research data

Research from Quebec

  • PCL-5 in French

    Among undergraduate students, 262 of whom completed the French version, the French PCL-5 showed internal consistency of .94 and test-retest reliability of .89, matching the English version. The authors note that replication in clinical samples is needed.

    Ashbaugh et al., PLoS One, 2016 PMID 27723815

  • PHQ-9 cut-off

    A Montréal-led individual participant data meta-analysis of 58 studies (17,357 participants) found that a PHQ-9 cut-off of 10 or above maximized combined sensitivity (0.88) and specificity (0.85) against semistructured diagnostic interviews.

    Levis et al., BMJ, 2019 PMID 30967483

  • PQPTM guided self-help

    In three focus groups with 13 social workers at a Quebec CISSS or CIUSSS, 64% of the themes raised about PQPTM guided self-help were nuanced, 25% were barriers only and 11% facilitators only. The authors recommend keeping training and supervision available.

    Bet et al., Santé mentale au Québec, 2024 PMID 39208221

  • Measuring care quality

    A Université Laval review of 6 systematic reviews and the websites of 13 organizations found 106 quality indicators for primary and community mental health care, 91 for person-centred care and 15 for recovery-oriented care, and reported limitations in the current set.

    Menear et al., Santé mentale au Québec, 2023 PMID 38578184

Where Measurement Fits in Quebec's Network

  • HiBoop is independent of these programs and bodies. This is the context your clients, referrers and professional order will know.

  • PQPTM

    Public network

    The Programme québécois pour les troubles mentaux: des autosoins à la psychothérapie (the Quebec program for mental disorders, from self-care to psychotherapy) expands public services for people with common mental disorders. It is a stepped-care model based on NICE guidelines and inspired by England's IAPT program. Network materials describe ongoing symptom measurement during follow-up with the PHQ-9, GAD-7 and WSAS.

    Stepped careCommon mental disordersSelf-care to psychotherapy

  • Santé Québec

    Since 2024

    The public network is made up of 51 public establishments. The territorial establishments of Santé Québec, including those with a university designation, serve the population of their territory, while some Indigenous and northern establishments sit outside Santé Québec.

    Territorial establishmentsFormerly CISSS and CIUSSS51 public establishments

  • The Psychotherapist's Permit

    Professional Code

    Psychotherapy is a reserved practice in Quebec. Physicians, psychologists and marriage and family therapists may practise it; members of orders such as the Ordre des conseillers et conseillères d'orientation du Québec, nurses and social workers need a psychotherapist's permit, issued by the Ordre des psychologues du Québec.

    Reserved practiceIssued by the OPQProfessional orders

  • Private Practice and Clinics

    Private practice

    Psychologists, permit holders and social workers in private practice generally fall under Quebec's private-sector privacy act rather than the health network's information act. Showing clients their own scores over time gives you both a shared picture of progress.

    PsychologistsPermit holdersGroup practices

Care Teams Across Quebec's Regions

  • HiBoop runs in the browser, so the same check-ins work in a Plateau private practice and a telehealth caseload in the north.

  • Montréal

    Five university-designated Santé Québec establishments serve the island, from the Ouest-de-l'Île to the Est-de-l'Île.

  • Québec City and Capitale-Nationale

    Santé Québec Capitale-Nationale, a university-designated establishment, serves the capital region.

  • Laval and the Laurentides

    Santé Québec Laval and Santé Québec Laurentides each serve their own region, just north of Montréal.

  • Montérégie

    Three establishments share the region south of Montréal: Montérégie-Centre, Montérégie-Est and Montérégie-Ouest.

  • Outaouais

    Santé Québec Outaouais serves Gatineau and the region across the Ottawa River from Ottawa.

  • Estrie and Sherbrooke

    Santé Québec Estrie, which includes the Centre hospitalier universitaire de Sherbrooke, serves the Estrie region.

  • Saguenay–Lac-Saint-Jean

    Santé Québec Saguenay–Lac-Saint-Jean, a university-designated establishment, serves the region.

  • Nord-du-Québec and Nunavik

    Santé Québec Baie-James serves the James Bay area, while Nunavik and the Cree territory have their own health boards outside Santé Québec. Long distances make email and QR code check-ins practical.

Data sovereignty

Why Quebec clinics choose HiBoop

  • Measurement Your Privacy Lead Can Assess

    • Canadian customer data hosted in Google Cloud Canada regions, encrypted in transit and at rest
    • PIPEDA compliant and SOC 2 Type II certified
    • Each view and export of client data is logged
    • Month-to-month plans on one published price list
    • Clients answer on their own phone, from an email link or a QR code

  • CAD pricing & support

    Transparent pricing in CAD with flexible payment options for clinics of every size.

    Care
    One clinician, month to month
    $35
    CAD/month
    Team
    Starting price, unlimited clinicians
    $280
    CAD/month
    Network
    Multi-site organizations
    Custom
    Enterprise pricing

100+ validated scales for Quebec clinics

  • Validated scales grouped by what they measure, each with its scoring and source. Public programmes often call this routine outcome monitoring (ROM), or patient-reported outcome measures (PROMs): the same practice of giving a validated scale at regular points and reading the scores over time.

  • Depression, Anxiety and Risk

    • PHQ-9 (Depression)
    • GAD-7 (Anxiety)
    • C-SSRS Screener (Suicide Risk)

  • Trauma and Obsessive-Compulsive Symptoms

    • PCL-5 (PTSD)
    • ITQ (Complex PTSD)
    • OCI-R (Obsessive-Compulsive)

  • Youth Services

    • PHQ-A (Adolescent Depression)
    • SCARED (Child Anxiety)
    • CRAFFT-2.1 (Youth Substance Use)
Browse all assessments

Law 25 and Your Clients' Information

  • Law 25, the Act to modernize legislative provisions as regards the protection of personal information (2021), rewrote Quebec's private-sector privacy act. The Commission d'accès à l'information (CAI) oversees it. The duties sit with your organization; HiBoop's part is giving you what you need to meet them.

  • What the Act asks of your organization

    • Name a person in charge of the protection of personal information, by default the person with the highest authority, who may delegate in writing, and publish their title and contact information (s. 3.1)
    • Conduct a privacy impact assessment before acquiring, developing or overhauling an information system that involves personal information (s. 3.3)
    • Conduct a privacy impact assessment before communicating personal information outside Quebec, and communicate it only if the assessment shows it would receive adequate protection (s. 17)
    • Promptly notify the CAI and the people concerned of a confidentiality incident that presents a risk of serious injury, and keep a register of incidents (ss. 3.5 and 3.8)
    • Ask for consent that is clear, free and informed, for specific purposes and in clear and simple language (s. 14)

  • What HiBoop provides

    • Security documentation for your privacy impact assessment, starting with our trust page
    • Canadian customer data hosted in Google Cloud Canada regions, which you can name in your assessment
    • A log of each view and export of client data, with role-based access controls
    • Score histories exported as CSV, a structured, commonly used format a client can receive
    • SOC 2 Type II certification and PIPEDA compliance

  • Completing a privacy impact assessment?

    Our trust page covers hosting, encryption, access controls and SOC 2 Type II. Contact us and we will work through your assessment questions with you.

    Visit the trust page

Grants & funding for Quebec mental health clinics

Funding Guide

  • Public and private funding programs that support measurement-based care implementation.

  • MEDTEQ+ (Consortium de recherche et d’innovation en technologies médicales du Québec)

    MEDTEQ+ AVISÉ — Health Technology Validation Program

    Tech eligible

    MEDTEQ+’s AVISÉ program funds clinical validation of clinical health technologies in Quebec — one of the largest provincial tech validation grants in Canada. Organizations implementing digital mental health tools at a Quebec clinical site are well-positioned for this 50% cost-share program.

    Up to $700K (50% cost-share)Learn more

  • Canada Health Infoway

    Connected Care Innovation Grant

    Tech eligible

    Canada Health Infoway’s Connected Care Innovation Grant provides up to $40K per award to health organizations adopting digital tools — including outcome measurement platforms, electronic records, and patient engagement solutions. With 18 awards per cycle, it’s one of the most accessible Infoway programs for smaller mental health practices.

    Up to $40KLearn more

  • Health Canada

    Working Together to Improve Health Care — Digital Health Stream

    Tech eligible

    Canada committed $25B over 10 years in bilateral agreements with provinces with digital health as a core priority. Each province has discretion over how funds flow; some channel them directly to practices through digital health transformation programs.

    Varies by provinceLearn more

  • Public Health Agency of Canada (PHAC)

    Mental Health Promotion Innovation Fund

    Tech eligible

    Supports proactive mental health promotion strategies, including digital and technology-enabled interventions. Organizations delivering community-based mental health programs can include measurement technology in their proposals.

    $50K–$1MLearn more

  • Canadian Institutes of Health Research

    CIHR — Health Research Operating Grants

    Tech eligible

    CIHR funds health research including implementation science, digital health, and measurement-based care studies. Practices partnering with universities for MBC research or e-mental health implementation can access significant funding.

    $100K–$1M+Learn more

  • Indigenous Services Canada (ISC)

    First Nations & Inuit Health Branch - Mental Wellness

    Tech eligible

    Indigenous Services Canada’s FNIHB funds community-based mental wellness programs for First Nations and Inuit communities, including technology for culturally adapted outcome measurement, digital mental health tools, and telemental health infrastructure. Organizations serving Indigenous communities should contact their ISC regional office for community-specific funding streams.

    Community-based allocationsLearn more
View all grants & funding

Resources for Quebec practitioners

Quebec Privacy, Practice and Program Resources

Latest in mental health in Canada

Crisis and urgent help lines

More crisis lines

Measurement-based care

…starts with what we measure, and how long.

Frequently Asked Questions

  • Does HiBoop meet Law 25 for my practice?

    Law 25's duties sit with your organization, as the enterprise that holds your clients' information, so the useful question is whether HiBoop gives you what you need to meet them. It gives you security documentation for your privacy impact assessment, Canada-region hosting, access logs and structured exports. HiBoop is PIPEDA compliant and SOC 2 Type II certified.

  • Does Law 25 require client data to stay in Quebec?

    No. The Act does not ban communicating personal information outside Quebec. It requires a privacy impact assessment first, which weighs the sensitivity of the information, its purposes, the protection measures and the legal framework where it would go, and the information may be communicated only if the assessment shows it would receive adequate protection. HiBoop hosts Canadian customer data in Google Cloud Canada regions, which belongs in that assessment.

  • Does the Act respecting health and social services information apply to my practice?

    It applies to the health and social services network: the ministry, Santé Québec and its institutions, the bodies listed in the Act's schedules, and providers who deliver services on the network's behalf under an agreement. Most of it has been in force since 1 July 2024. A psychologist or psychotherapist in private practice usually falls under the private-sector act instead. Check with your professional order or a lawyer for your situation.

  • Does RAMQ cover psychotherapy?

    It depends on who provides it. Section 3 of the Health Insurance Act has RAMQ pay for all medically required services rendered by physicians, so psychotherapy by a physician can be a RAMQ service. Psychologists are not among the professionals that section lists, so psychotherapy with a psychologist or another permit holder in private practice is billed to the client. Our Quebec billing guide covers the details.

Official sources for Quebec

  • Billing and payment routes

    1. 1.Indigenous Services Canada: NIHB mental health counselling · public program
    2. 2.Veterans Affairs Canada: mental health services · public program
    3. 3.IRCC: Interim Federal Health Program · public program

    Fee codes and amounts are set by each payer and change; check the linked schedule before you bill. HiBoop does not submit claims.

    Regulators and licensing

    1. 1.Collège des médecins du Québec · physicians
    2. 2.Ordre des travailleurs sociaux et des thérapeutes conjugaux et familiaux du Québec (OTSTCFQ) · social workers
    3. 3.Ordre des psychoéducateurs et psychoéducatrices du Québec · psychoeducators
    4. 4.Ordre des conseillers et conseillères d'orientation du Québec · guidance counsellors
    5. 5.Federation of Medical Regulatory Authorities of Canada (FMRAC) · physicians
    6. 6.Association of Canadian Psychology Regulatory Organizations (ACPRO) · psychologists
    7. 7.Canadian Council of Social Work Regulators · social workers

    Data and statistics

    1. 1.Statistics Canada: Mental Health and Access to Care Survey, 2022
    2. 2.Public Health Agency of Canada: Health Infobase
    3. 3.CIHI: Mental health and substance use
    4. 4.CIHI: National Physician Database

    Listed for reference so you can find the official source. HiBoop is not affiliated with, and is not endorsed by, any of these organizations.