PIPEDA compliant, SOC 2 Type II certified

Measurement-Based Care for Alberta Mental Health Teams

For psychologists, social workers, counsellors, group practices and community programs from Calgary to Grande Prairie. Send validated scales by email or QR code, see them scored the moment a client submits, and follow change on one chart per client. Data from Canadian customers is hosted in Google Cloud's Canada regions.

Schedule a WalkthroughBrowse assessments
PIPEDA compliant
Canadian data kept in Canada
SOC 2 Type II certified
Views and exports logged
100+
validated assessments
HIA + PIPA
both laws mapped below
Canada
regions for Canadian data
$35 CAD
a month to start (CAD)
All of CanadaAll regions

Built Around How Alberta Care Teams Work

  • Two privacy laws, a health system reorganized into separate provincial agencies, and therapy that is mostly paid outside the public plan. HiBoop handles the measurement and leaves each clinical decision with you.

  • Whichever Privacy Law Applies to You

    Physicians and clinics designated under the Health Information Act work under its custodian rules; most psychologists, social workers and counsellors in private practice work under PIPA. Either way, scores, access logs and exports sit in one place when a client or the OIPC asks.

  • Mental Health and Substance Use Together

    Recovery Alberta delivers addiction and mental health services as one organization. HiBoop's library pairs mood scales with the AUDIT, DAST-10 and ASSIST-3, so a program can follow drinking, drug use and mood on the same timeline.

  • Change You Can See Between Sessions

    Send the PHQ-9, GAD-7, K10 or PCL-5 before an appointment. Totals and severity bands arrive before the client does, so the session starts from where things stand and the trend informs what comes next.

  • Clinics, Group Practices and Networks

    Team and Network plans give a multi-clinician practice or a multi-site program one shared view of every caseload, with role-based access so each staff member sees only what their role allows.

  • One Published Price List

    Care is $35 CAD/month for one clinician, month to month. Team starts at $280 CAD/month with unlimited clinicians. Network is custom. One price list in US dollars, published on our pricing page.

  • Progress Reports for Private-Pay Clients

    AHCIP lists clinical psychologist services among the services it does not cover, so most therapy outside the public system is paid by the client or a benefits plan. A PDF score history gives the client a clear record of what their sessions have changed.

Mental health in Alberta

Research data

Research from Alberta

  • PHQ-9

    In a University of Calgary study of outpatients at clinics for multiple sclerosis, epilepsy, migraine, Parkinson disease and stroke, the PHQ-9 at its standard cut-point of 10 had pooled sensitivity of 90% and specificity of 85% against a structured clinical interview.

    Williams et al., Neurol Clin Pract, 2020 PMID 32642320

  • Measurement-based care in youth services

    In 23 focus groups with 154 mental health care providers across Alberta, barriers to a youth measurement-based care platform included poor fit with existing systems and workflows and time commitment, while facilitators included continuity and quality of care and supportive leadership.

    Barker et al., Digit Health, 2025 PMID 39801578

  • Patient-reported outcome measures

    In interviews with 23 emerging adults at two outpatient clinics in southern Alberta, tracking their outcome measure results over time supported reflection on change, while how consistently those results were brought into sessions varied.

    Henry et al., JMIR Form Res, 2026 PMID 42727052

  • Suicide risk screening

    In 32 interviews with clinicians using a digital measurement-based care platform with a suicide escalation protocol in Alberta youth services, the authors found that digital assessment may help youth disclose suicidal thoughts and support rapid clinical action.

    Norman et al., JMIR Hum Factors, 2026 PMID 42149952

Where Measurement Fits in Alberta's System

  • Alberta has split health services that AHS used to run across several provincial agencies. HiBoop is independent of all of them; this is the landscape your clients and referral partners are working in.

  • Recovery Alberta

    Since September 2024

    On September 1, 2024, about 10,000 staff and physicians moved from Alberta Health Services to Recovery Alberta, which now delivers addiction, mental health and correctional health services across the province. Practices that refer clients to or receive them from its programs can keep a consistent score history on their own side.

    AddictionMental healthProvince-wide

  • A Refocused Health System

    Provincial agencies

    Alongside Recovery Alberta, the province's refocusing plan names Primary Care Alberta, Acute Care Alberta and Assisted Living Alberta as separate agencies for primary, hospital and continuing care. For community clinicians, that means more organizations on the other end of a referral.

    Primary Care AlbertaAcute Care AlbertaAssisted Living Alberta

  • Primary Care Networks

    Team-based primary care

    39 PCNs bring together more than 4,200 physicians and the equivalent of about 1,600 full-time health care providers such as nurses, dietitians and pharmacists. A short validated scale sent before a visit gives a busy primary care team a quick read on mood and anxiety.

    39 networksFamily physiciansTeam-based care

  • Private and Group Practice

    Private-pay care

    Psychologists regulated by the College of Alberta Psychologists, social workers regulated by the Alberta College of Social Workers, and counsellors see clients who pay directly or through a benefits plan. Measuring every session shows those clients, in numbers, what they are paying for.

    CAPACSWCounsellors

Supporting Care Teams Across Alberta

  • HiBoop runs in a web browser, so a check-in reaches a client whether the session is in the office, by video or hundreds of kilometres away.

  • Calgary

    Group practices, counselling clinics, campus services and community agencies across the city and nearby towns such as Airdrie and Cochrane.

  • Edmonton

    The capital region's private practices, community programs and multi-clinician clinics, out to St. Albert, Sherwood Park and Leduc.

  • Central Alberta

    Red Deer and the smaller communities along the Highway 2 corridor and east toward the Saskatchewan border.

  • Southern Alberta

    Lethbridge, Medicine Hat and the farming and ranching communities of the south, where a practice may serve clients spread over a wide area.

  • Northern Alberta

    Fort McMurray, Grande Prairie and the north's resource towns, where shift schedules and long drives make between-session check-ins by email practical.

  • Rural, Remote and Indigenous Communities

    First Nations and Métis communities and remote settlements across the province, where clinicians often work by video and a QR-code check-in needs only a phone.

Data sovereignty

Why Alberta clinics choose HiBoop

  • Outcome Tracking for Alberta Practices

    • Customer data from Canadian clinics stays in Google Cloud's Canadian regions
    • PIPEDA compliant and SOC 2 Type II certified, with controls you can map to HIA or PIPA
    • Each view and export of client data is logged next to the scores themselves
    • Care is $35 CAD/month, month to month, with no credit card to start
    • Substance use and mood scales live in one library, so co-occurring concerns share one chart

  • CAD pricing & support

    Transparent pricing in CAD with flexible payment options for clinics of every size.

    Care
    One clinician, month to month
    $35
    CAD/month
    Team
    Starting price, unlimited clinicians
    $280
    CAD/month
    Network
    Multi-site organizations
    Custom
    Enterprise pricing

100+ validated scales for Alberta clinics

  • Validated scales grouped by what they measure, each with its scoring and source. Public programmes often call this routine outcome monitoring (ROM), or patient-reported outcome measures (PROMs): the same practice of giving a validated scale at regular points and reading the scores over time.

  • Mood and Anxiety

    • PHQ-9 (Depression)
    • GAD-7 (Anxiety)
    • K10 (Psychological Distress)
    • DASS-21 (Depression, Anxiety, Stress)

  • Alcohol and Substance Use

    • AUDIT (Alcohol Use)
    • DAST-10 (Drug Use)
    • ASSIST-3 (Substance Involvement)
    • CAGE-AID (Alcohol and Drug Screen)

  • Trauma and Risk

    • PCL-5 (PTSD)
    • C-SSRS Screener (Suicide Risk)
    • EPDS (Perinatal Depression)

  • Youth and Therapy Process

    • PHQ-A (Adolescent Depression)
    • CRAFFT-2.1 (Youth Substance Use)
    • ORS (Outcome Rating Scale)
    • SRS (Session Rating Scale)
Browse all assessments

HIA, PIPA and Your Outcome Data

  • Alberta has two privacy laws for health care. The Health Information Act binds custodians, such as physicians and the provincial health agencies, and their affiliates; the Personal Information Protection Act covers private-sector organizations, including most private therapy practices. The Office of the Information and Privacy Commissioner of Alberta (OIPC) oversees both. Neither law certifies software; the duties stay with you.

  • What the two laws ask of you

    • HIA: keep administrative, technical and physical safeguards, including for health information stored outside Alberta (s.60)
    • HIA: where there is a risk of harm, notify the Commissioner, the Minister and the individual of loss or unauthorized access or disclosure (s.60.1)
    • HIA: put a written agreement in place with any information manager that stores or processes health information for you (ss.1(1)(p.1) and 66(2))
    • PIPA: make reasonable security arrangements, and notify the Commissioner without unreasonable delay where there is a real risk of significant harm (ss.34 and 34.1)
    • Both: give clients access to their own information and let them ask for corrections (HIA ss.7 and 13; PIPA ss.24 and 25)

  • What HiBoop does

    • Keeps Canadian customer data in Google Cloud regions in Canada, encrypted in transit and at rest
    • Logs each view and export of client data, behind role-based access controls
    • Produces a client's score history as a PDF or CSV when they ask to see their record
    • Lets you export your data at any time, so retention and transfer decisions stay yours
    • Is PIPEDA compliant and SOC 2 Type II certified

  • Assessing us against HIA or PIPA?

    Most practices review a vendor's security controls before signing. Our trust page covers hosting, encryption, access controls and SOC 2 Type II.

    Visit the trust centre

Grants & funding for Alberta mental health clinics

Funding Guide

  • Public and private funding programs that support measurement-based care implementation.

  • Alberta Health / AHS

    Primary Care Network (PCN) — Practice Improvement Funding

    Tech eligible

    Alberta’s 42 Primary Care Networks receive per-patient funding that can support technology adoption, quality improvement, and measurement infrastructure. Practices enrolled in a PCN can apply for digital health implementation support including assessment platforms.

    Varies by PCN zoneLearn more

  • Canada Health Infoway

    Connected Care Innovation Grant

    Tech eligible

    Canada Health Infoway’s Connected Care Innovation Grant provides up to $40K per award to health organizations adopting digital tools — including outcome measurement platforms, electronic records, and patient engagement solutions. With 18 awards per cycle, it’s one of the most accessible Infoway programs for smaller mental health practices.

    Up to $40KLearn more

  • Health Canada

    Working Together to Improve Health Care — Digital Health Stream

    Tech eligible

    Canada committed $25B over 10 years in bilateral agreements with provinces with digital health as a core priority. Each province has discretion over how funds flow; some channel them directly to practices through digital health transformation programs.

    Varies by provinceLearn more

  • Public Health Agency of Canada (PHAC)

    Mental Health Promotion Innovation Fund

    Tech eligible

    Supports proactive mental health promotion strategies, including digital and technology-enabled interventions. Organizations delivering community-based mental health programs can include measurement technology in their proposals.

    $50K–$1MLearn more

  • Canadian Institutes of Health Research

    CIHR — Health Research Operating Grants

    Tech eligible

    CIHR funds health research including implementation science, digital health, and measurement-based care studies. Practices partnering with universities for MBC research or e-mental health implementation can access significant funding.

    $100K–$1M+Learn more

  • Indigenous Services Canada (ISC)

    First Nations & Inuit Health Branch - Mental Wellness

    Tech eligible

    Indigenous Services Canada’s FNIHB funds community-based mental wellness programs for First Nations and Inuit communities, including technology for culturally adapted outcome measurement, digital mental health tools, and telemental health infrastructure. Organizations serving Indigenous communities should contact their ISC regional office for community-specific funding streams.

    Community-based allocationsLearn more
View all grants & funding

Resources for Alberta practitioners

  • Billing guides, compliance documentation, and clinical practice resources.

  • BillingAlberta Mental Health Billing Guide

    AHCIP and physician billing, private-pay receipts for psychologists, social workers and counsellors, and benefit plans

  • CanadaHiBoop in Canada

    Federal privacy, data residency and province-by-province context for Canadian programs

  • AlcoholAUDIT Clinical Guide

    The 10-item alcohol screen: scoring, risk zones and what a change in total means

  • DistressK10 Clinical Guide

    Scoring and interpreting the Kessler Psychological Distress Scale over a course of care

  • LibraryFull Assessment Library

    Every scale HiBoop offers, with validation references on each page

Alberta Privacy, Practice and System Resources

  • Official bodies, clinical guidelines, and regulatory references. Alberta.

  • Health Information Act

    Alberta King's Printer (office consolidation)

    The consolidated statute: who is a custodian, safeguards for information stored outside Alberta, breach notice and information manager agreements.

  • Personal Information Protection Act

    Alberta King's Printer (office consolidation)

    Alberta's private-sector privacy law: security arrangements, breach notice to the Commissioner, and access and correction rights.

  • HIA custodians, affiliates and duties

    Office of the Information and Privacy Commissioner of Alberta

    The OIPC's overview of who the HIA covers, including the designated health profession colleges, and what custodians must report.

  • Recovery Alberta takes over addiction and mental health services

    Alberta Health Services, news release (2024)

    The September 2024 announcement of roughly 10,000 staff and physicians moving from AHS to Recovery Alberta.

  • What AHCIP covers

    Government of Alberta

    The province's list of insured and uninsured services, including psychiatrist visits and clinical psychologist services.

  • Regulation of psychology in Alberta

    College of Alberta Psychologists

    The regulator for psychologists under the Health Professions Act: registration, practice standards and conduct.

  • Personal Information Protection Act (PIPA) overview

    Office of the Information and Privacy Commissioner of Alberta

    The OIPC's overview of PIPA as the framework for private-sector organizations.

  • Order P2007-002

    Office of the Information and Privacy Commissioner of Alberta

    An order that applied PIPA to a registered psychologist's files.

  • Organizations in the Province of Alberta Exemption Order (SOR/2004-219)

    Government of Canada (Justice Laws)

    The federal order under which organizations covered by Alberta's PIPA are exempt from Part 1 of PIPEDA within the province.

  • Refocusing health care in Alberta

    Government of Alberta

    The four agencies of the refocused system: Primary Care Alberta, Acute Care Alberta, Assisted Living Alberta and Recovery Alberta.

  • About primary health care

    Government of Alberta

    The number of Primary Care Networks and the physicians and other providers in them.

  • Alberta College of Social Workers

    Alberta College of Social Workers

    The college that regulates social workers in Alberta.

  • Regions and zones

    Google Cloud documentation

    The Google Cloud regions in Canada, in Montréal and Toronto, where Canadian customer data is hosted.

Latest in mental health in Canada

Crisis and urgent help lines

More crisis lines

Measurement-based care

…starts with what we measure, and how long.

Frequently Asked Questions

  • Does the Health Information Act or PIPA apply to my practice?

    It depends on who you are. The HIA applies to custodians, which include the provincial health agencies and regulated members of 13 designated colleges such as physicians, nurses and pharmacists, and to the affiliates who work for them. Psychologists, social workers and counsellors are not on that list, so in private practice PIPA generally applies; the OIPC has applied PIPA to a registered psychologist's files. If you work for a custodian, its HIA rules apply to you. Confirm your own situation with your privacy officer or lawyer.

  • Is HiBoop HIA certified?

    No, and no vendor can be: the Health Information Act has no certification for software. The duties sit with the custodian, or with your organization under PIPA. HiBoop is PIPEDA compliant and SOC 2 Type II certified, logs each view and export of client data, and lets you export everything at any time. Our trust page sets out the controls so you can assess them against your obligations.

  • Is HiBoop's data stored in Alberta?

    No. Canadian customer data is hosted in Google Cloud's regions in Canada, which are in Montreal and Toronto. The HIA expects custodians to keep safeguards for health information stored outside Alberta (s.60(1)(b)), so HIA custodians should record that location in their own privacy assessments.

  • Does AHCIP pay for therapy with a psychologist or counsellor?

    Generally not. Alberta's own coverage list puts clinical psychologist services, and services from providers other than physicians, among the things AHCIP does not cover, while psychiatrist visits are covered. Private-practice therapy is usually paid by the client or a benefits plan, and publicly funded mental health care runs through Recovery Alberta. Our Alberta billing guide covers the details.

Official sources for Alberta

  • Health authorities

    1. 1.Alberta Health Services · health authority
    2. 2.Recovery Alberta · mental health and substance use services
    3. 3.Primary Care Alberta · primary care

    Billing and payment routes

    1. 1.Schedule of Medical Benefits (SOMB) · fee schedule
    2. 2.WCB Alberta · workers' compensation
    3. 3.Indigenous Services Canada: NIHB mental health counselling · public program
    4. 4.Veterans Affairs Canada: mental health services · public program
    5. 5.IRCC: Interim Federal Health Program · public program

    Fee codes and amounts are set by each payer and change; check the linked schedule before you bill. HiBoop does not submit claims.

    Regulators and licensing

    1. 1.College of Physicians and Surgeons of Alberta · physicians
    2. 2.Association of Counselling Therapy of Alberta · counsellors
    3. 3.Federation of Medical Regulatory Authorities of Canada (FMRAC) · physicians
    4. 4.Association of Canadian Psychology Regulatory Organizations (ACPRO) · psychologists
    5. 5.Canadian Council of Social Work Regulators · social workers

    Data and statistics

    1. 1.Statistics Canada: Mental Health and Access to Care Survey, 2022
    2. 2.Public Health Agency of Canada: Health Infobase
    3. 3.CIHI: Mental health and substance use
    4. 4.CIHI: National Physician Database

    Listed for reference so you can find the official source. HiBoop is not affiliated with, and is not endorsed by, any of these organizations.