PIPEDA compliant, Canadian data kept in Canada

Measurement-Based Care for Nunavut Care Teams

For counsellors, mental health workers, psychologists, social workers and clinics in Iqaluit, Rankin Inlet, Cambridge Bay and every other Nunavut community. Send validated scales such as the PHQ-9 and GAD-7 by email or QR code, get the score as soon as a client responds, and follow progress through a course of care. Canadian customer data is stored in Google Cloud Canada regions.

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PIPEDA compliant
Canadian customer data in Canada
SOC 2 Type II
English and French
100+
validated assessments
Canada
home of Canadian customer data
EN · FR
this page's languages
$35 CAD
per month

How mental health care is funded and shaped in Nunavut

Federal-territorial agreements set much of the direction. Under the 2024 Working Together agreement, Nunavut is expanding culturally appropriate mental health and addiction services and specialized care, and training paraprofessionals so Inuit can reach Inuit-specific, culturally and linguistically relevant mental health services. The renewed Territorial Health Investment Fund adds $150 million toward the higher cost of delivering care in the territory, including medical travel.

Inuit Tapiriit Kanatami's National Inuit Suicide Prevention Strategy (2016) and its 2022 guide, Getting Started with Monitoring, Evaluation and Learning, present evaluation as a contribution to Inuit self-determination. A short validated scale, chosen with the client and repeated over time, is one input a counsellor can bring to that work; whether and how to use one remains a clinical and community decision.

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What HiBoop Does for Nunavut Care Teams

  • No dedicated health information law, care spread across communities reached by air, and language that matters to every conversation all shape how outcome data is gathered in Nunavut. HiBoop handles the scoring and charts; clinical judgement stays with you.

  • Clear About Which Rules Apply

    Nunavut has no health-specific privacy act; the Access to Information and Protection of Privacy Act covers public bodies such as the Department of Health. Whatever rules your organization works under, HiBoop documents its safeguards on our trust page and publishes standard terms as an information manager.

  • Records That Support a Breach Notice

    ATIPPA asks a public body to tell people when a breach creates a real risk of significant harm, with enough detail to understand it. HiBoop logs every view and export, which helps you see whose information was involved.

  • Measurement on Your Terms

    You choose whether to use a scale and which one. The PHQ-9 and GAD-7 are scored when the client submits and charted over time, so the trend informs your clinical judgement and can feed the evaluation your program has set.

  • Check-ins Around Travel

    When a visiting clinician comes on a schedule, or a client travels south for care, they can still answer a check-in on their own phone from an email link or QR code, with nothing to install.

  • Scales for Young People

    Youth workers can send the PHQ-A and SCARED alongside adult scales and see change across the weeks a young person is in care.

  • Language, Handled Honestly

    This page is in English and French. Before sending a scale, check that a validated version exists in the language your client prefers; adapting a scale to Inuktitut is careful work, as the Northern Pain Scale study in Pangnirtung shows. Ask us which versions we carry.

Mental health in Nunavut

Research data

Research from Nunavut

  • Youth mental wellness tools

    In a community-directed project, Inuit youth reviewed and culturally adapted the SPARX CBT game and an existing wellness outcome measure, and 121 youth aged 13 to 24 across Nunavut who played I-SPARX showed improvement in several areas of wellbeing afterwards, naming communication, listening and problem solving as the most helpful skills.

    Bohr et al., International Journal of Circumpolar Health, 2024 PMID 39388613

  • Telepsychiatry consultation

    An evaluation of a telepsychiatry program for Nunavut children and youth, based on 12 observed consultations, four education sessions, interviews and a focus group, found videoconferencing worked for delivering specialist consultation to remote workers when access, cultural fit, relevant education and stable, confidential technology were in place.

    Volpe et al., Rural and Remote Health, 2014 PMID 24831454

  • Youth resilience

    In a study led by an Inuit steering committee in Igloolik, young people described stable and secure relationships with friends and family as what helped them stay resilient in the face of stress tied to social change.

    Kral et al., Transcultural Psychiatry, 2014 PMID 24838171

  • Scale adaptation for Inuktitut

    With 188 participants aged 5 to 83 in Pangnirtung, the Northern Pain Scale, adapted to Inuit language and culture, showed acceptable concurrent validity and internal consistency against established scales, and most adults preferred it.

    Ellis et al., International Journal of Circumpolar Health, 2011 PMID 21703128

Where Measurement Fits in Nunavut

  • HiBoop is independent of every body and program listed here. They describe the setting your clients, referral partners and organization work in.

  • No Health-Specific Privacy Law Yet

    Commissioner

    In the 2023-24 annual report, the Information and Privacy Commissioner of Nunavut wrote that Nunavut is one of two Canadian jurisdictions without a privacy law for the health-care sector, recommended enacting one, and noted that the Department of Health planned consultations beginning in 2025.

    ATIPPAConsultations2023-24 report

  • A Recovery Centre in Iqaluit

    Partnership, 2019

    Nunavut Tunngavik Incorporated, the Government of Nunavut and the Government of Canada set out plans in 2019 for an Iqaluit centre to treat addictions and trauma, founded on Inuit cultural practices and values. The model has three parts: on-the-land and community programming, residential and outpatient treatment, and Inuit workforce development, including Inuit counselling training funded by the Makigiaqta Inuit Training Corporation.

    Addictions and traumaOn the landInuit counsellors

  • The 2024 Working Together Agreement

    Funding, 2024

    Signed in March 2024, the Working Together agreement brings more than $23.6 million for a three-year plan that includes annual trauma symposiums for frontline workers, especially those working with children and youth. Nunavut reports on its targets publicly each year.

    Working TogetherTrauma trainingPublic targets

  • An Inuit-Led Approach to Suicide Prevention

    Inuit Tapiriit Kanatami

    Released by Inuit Tapiriit Kanatami on 27 July 2016, the strategy coordinates suicide prevention at the national, regional and community levels. In 2022 ITK added a guide to monitoring, evaluation and learning so that promising programs across Inuit Nunangat can be evaluated.

    Inuit-ledEvaluation guideInuit Nunangat

Care Teams Across Nunavut

  • HiBoop runs in a web browser, so an Iqaluit team and a worker in a smaller community send the same check-ins.

  • Iqaluit

    The planned site of Nunavut's centre for addictions and trauma treatment, which is to welcome pregnant women from across the territory for healing support.

  • Igloolik

    Where an Inuit steering committee of youth, adults and an Elder led a study of how young people cope and stay resilient.

  • Pangnirtung

    Where the Northern Pain Scale, adapted to Inuit language and culture, was tested in schools and a community centre.

  • Communities across the territory

    Youth aged 13 to 24 from across Nunavut reviewed, adapted and tested I-SPARX, a CBT skills game, in a community-directed project.

  • By videoconference

    The TeleLink Mental Health Program has linked Nunavut health and mental health workers with a consulting psychiatrist by video for program consultations and continuing education.

Data sovereignty

Why Nunavut clinics choose HiBoop

  • Safeguards You Can Show Your Organization

    • Records for Canadian customers stay in Canada, encrypted whether moving or stored
    • Compliant with PIPEDA and certified SOC 2 Type II
    • A log of each time client information is viewed or exported
    • Month-to-month plans on one published price list
    • Clients answer in a web browser on their own phone; there is no app to download

  • CAD pricing & support

    Transparent pricing in CAD with flexible payment options for clinics of every size.

    Care
    One clinician, month to month
    $35
    CAD/month
    Team
    Starting price, unlimited clinicians
    $280
    CAD/month
    Network
    Multi-site organizations
    Custom
    Enterprise pricing

100+ validated scales for Nunavut clinics

  • Validated scales grouped by what they measure, each with its scoring and source. Public programmes often call this routine outcome monitoring (ROM), or patient-reported outcome measures (PROMs): the same practice of giving a validated scale at regular points and reading the scores over time.

  • Mood, Anxiety and Suicide Risk

    • PHQ-9 (Depression)
    • GAD-7 (Anxiety)
    • C-SSRS Screener (Suicide Risk)

  • Substance Use

    • ASSIST-3 (Substance Involvement)
    • CAGE-AID (Alcohol and Drug Screen)

  • Trauma

    • PC-PTSD-5 (PTSD Screen)
    • PCL-5 (PTSD)

  • Youth

    • PHQ-A (Adolescent Depression)
    • SCARED (Child Anxiety)
    • CRAFFT 2.1 (Youth Substance Use)
Browse all assessments

Privacy Law in Nunavut, Stated Plainly

  • There is no dedicated health information act in Nunavut. The Access to Information and Protection of Privacy Act (ATIPPA) applies to public bodies, including the Department of Health, and a 2012 amendment added its privacy breach rules. The Information and Privacy Commissioner reviews how public bodies follow it. HiBoop does not claim compliance with ATIPPA; it gives your organization what it needs to meet its own duties.

  • What ATIPPA asks of a public body after a breach

    • Treat as a breach any unauthorized access, unauthorized disclosure, or loss that could lead to either (s. 49.8)
    • Report a material breach to the Information and Privacy Commissioner as soon as reasonably possible, weighing sensitivity, the number of people, the likelihood of harm and whether the cause is systemic (s. 49.9)
    • Notify each person when the breach creates a real risk of significant harm, with enough information to understand it and reduce that harm (s. 49.10)
    • At the same time, notify any other public body or government institution that could reduce the harm (s. 49.11)

  • What HiBoop provides

    • HiBoop's standard information manager terms (the BAA policy) and the security documents that back them
    • Canadian customers' data kept in Canada regions of Google Cloud and encrypted
    • Access set by role, and a trail of who viewed or exported each record
    • Only the scales you decide to send, so nothing beyond what the client's care needs is collected
    • A client's score history as CSV or PDF whenever they ask for it

  • Reviewing a new tool with your privacy office?

    Start with the trust page for hosting, encryption and access controls, and ask us for our SOC 2 Type II report. We answer an organization's privacy questions in writing.

    See the trust page

Grants & funding for Nunavut mental health clinics

Funding Guide

  • Public and private funding programs that support measurement-based care implementation.

  • Canada Health Infoway

    Connected Care Innovation Grant

    Tech eligible

    Canada Health Infoway’s Connected Care Innovation Grant provides up to $40K per award to health organizations adopting digital tools — including outcome measurement platforms, electronic records, and patient engagement solutions. With 18 awards per cycle, it’s one of the most accessible Infoway programs for smaller mental health practices.

    Up to $40KLearn more

  • Health Canada

    Working Together to Improve Health Care — Digital Health Stream

    Tech eligible

    Canada committed $25B over 10 years in bilateral agreements with provinces with digital health as a core priority. Each province has discretion over how funds flow; some channel them directly to practices through digital health transformation programs.

    Varies by provinceLearn more

  • Public Health Agency of Canada (PHAC)

    Mental Health Promotion Innovation Fund

    Tech eligible

    Supports proactive mental health promotion strategies, including digital and technology-enabled interventions. Organizations delivering community-based mental health programs can include measurement technology in their proposals.

    $50K–$1MLearn more

  • Canadian Institutes of Health Research

    CIHR — Health Research Operating Grants

    Tech eligible

    CIHR funds health research including implementation science, digital health, and measurement-based care studies. Practices partnering with universities for MBC research or e-mental health implementation can access significant funding.

    $100K–$1M+Learn more

  • Indigenous Services Canada (ISC)

    First Nations & Inuit Health Branch - Mental Wellness

    Tech eligible

    Indigenous Services Canada’s FNIHB funds community-based mental wellness programs for First Nations and Inuit communities, including technology for culturally adapted outcome measurement, digital mental health tools, and telemental health infrastructure. Organizations serving Indigenous communities should contact their ISC regional office for community-specific funding streams.

    Community-based allocationsLearn more

  • Women and Gender Equality Canada (WAGE)

    Women’s Program - Gender-Based Mental Health

    Tech eligible

    Women and Gender Equality Canada’s Women’s Program funds projects addressing systemic barriers in women’s mental health, including technology-enabled access for underserved women. Digital mental health tools and outcome measurement platforms that improve access for women facing barriers are explicitly eligible uses.

    $200K–$1MLearn more
View all grants & funding

Resources for Nunavut practitioners

Nunavut Privacy, Funding and Program Resources

Latest in mental health in Canada

Crisis and urgent help lines

More crisis lines

Measurement-based care

…starts with what we measure, and how long.

Frequently Asked Questions

  • Is there a health information law in Nunavut?

    Not a dedicated one. The Access to Information and Protection of Privacy Act applies to public bodies, including the Department of Health. The Information and Privacy Commissioner has recommended a health-specific law, and the Department said it planned consultations beginning in 2025.

  • What does ATIPPA require after a privacy breach?

    A public body reports a material breach to the Information and Privacy Commissioner as soon as reasonably possible (s. 49.9) and notifies each person where the breach creates a real risk of significant harm (s. 49.10). HiBoop's view and export log helps you work out who was affected.

  • Is counselling for Inuit clients covered by NIHB?

    The Non-Insured Health Benefits program covers counselling not paid for by other plans: up to 22 hours a calendar year for recognized Inuit and registered First Nations clients, with more possible case by case. The provider has to be in good standing with a legislated regulator and able to practise independently where the service is given.

  • Can clients answer in Inuktut?

    Only use a translated scale that has been validated in that language. HiBoop's site is in English and French; ask us which language versions of a scale we carry before you send it, and talk with your team about how scores will be interpreted.

Official sources for Nunavut

  • Billing and payment routes

    1. 1.Veterans Affairs Canada: mental health services · public program
    2. 2.IRCC: Interim Federal Health Program · public program

    Fee codes and amounts are set by each payer and change; check the linked schedule before you bill. HiBoop does not submit claims.

    Regulators and licensing

    1. 1.Federation of Medical Regulatory Authorities of Canada (FMRAC) · physicians
    2. 2.Association of Canadian Psychology Regulatory Organizations (ACPRO) · psychologists
    3. 3.Canadian Council of Social Work Regulators · social workers

    Data and statistics

    1. 1.Statistics Canada: Mental Health and Access to Care Survey, 2022
    2. 2.Public Health Agency of Canada: Health Infobase
    3. 3.CIHI: Mental health and substance use
    4. 4.CIHI: National Physician Database

    Listed for reference so you can find the official source. HiBoop is not affiliated with, and is not endorsed by, any of these organizations.