PIPEDA compliant, hosted in Canada

Measurement-Based Care for Manitoba Care Teams

For psychologists, social workers, therapists and clinics in Winnipeg, Brandon, Thompson and the communities between. Send the PHQ-9, GAD-7 and other validated scales by email or QR code, get the score when the client submits, and see each person's progress over the course of care. Canadian customer data is hosted in Google Cloud Canada regions.

Schedule a WalkthroughBrowse assessments
PIPEDA compliant
Hosted in Canada
SOC 2 Type II
Read this page in French
100+
validated assessments
Canada
where Canadian data is hosted
EN · FR
English and French site
$35 CAD
per month

How mental health care is organized in Manitoba

Manitoba's public system works in two layers. Shared Health, the provincial health authority, runs provincially coordinated services, among them mental health and addictions programs and the Selkirk Mental Health Centre. Five regional health authorities, whose boards are accountable to the Minister of Health, deliver care in their own areas.

Manitoba Health does not insure services by psychologists outside a hospital or institution, so sessions in private practice are paid by the client or a benefits plan, while physicians' services are insured. The province's five-year roadmap, A Pathway to Mental Health and Community Wellness (2022), named quality and innovation among its five areas of focus. Measuring change session by session is one practical way a care team can show quality.

All of CanadaAll regions

What HiBoop Does for Manitoba Care Teams

  • PHIA, two official languages in provincial services and a province where many clients live far from a clinic all shape how outcome data is gathered. HiBoop takes care of the measurement and leaves the clinical call to you.

  • An Information Manager Agreement, in Writing

    Section 25 of PHIA lets a trustee bring in an outside information manager only with a signed agreement in place. HiBoop's published BAA policy sets out its standard terms as an information manager under provincial health information acts, supported by our trust page and security documentation.

  • The Minimum Amount Necessary

    Section 20 of PHIA keeps each use and disclosure to what the purpose actually needs. With role-based access in HiBoop, a receptionist, a clinician and a clinical lead each see what their role requires and no more.

  • The Scales Behind CBTm

    The province lists CBTm, a five-class program, among its mental health services, and a Winnipeg evaluation of the classes measured change with the PHQ-9 and GAD-7. Both scales are in HiBoop, scored on submission and graphed per client, so the numbers inform your clinical judgement.

  • Built for Distance

    A client in Flin Flon or on a farm near Dauphin answers on their own phone from an email link or QR code, so measurement between sessions does not depend on a trip to the clinic.

  • Addictions and Recovery Scales

    Teams working with substance use can send the ASSIST-3, CAGE-AID and BARC-10 alongside mood and anxiety scales, and follow recovery capital over time.

  • A French-Language Page for Francophone Teams

    This page is in French as well as English, so staff at a designated bilingual authority such as Southern Health-Santé Sud, or a clinic in Saint-Boniface, can read about HiBoop in their language of work.

Mental health in Manitoba

Research data

Research from Manitoba

  • PHQ-9 and GAD-7 in group CBT

    In a chart review of 523 adult outpatients who attended large CBT-with-mindfulness classes at a Winnipeg tertiary mental health clinic in 2015 and 2016, scores fell by 0.52 GAD-7 points and 0.65 PHQ-9 points per class; effect sizes were small and dropout was 37.5%.

    Thakur et al., BMC Psychiatry, 2019 PMID 31053070

  • Depression screening in primary care

    In three Manitoba primary care practices with Shared Mental Health Care, where 32 of 36 physicians answered a survey and 15 providers were interviewed, uptake of Manitoba Health's depression screening indicators varied across sites and providers and rose over time.

    Beaulac et al., Primary Health Care Research & Development, 2017 PMID 27609318

  • PHQ-9 validity

    In a University of Manitoba study of 253 people with multiple sclerosis, checked against structured diagnostic interviews, the PHQ-9 had the highest sensitivity of the depression measures tested, at 84%.

    Marrie et al., Multiple Sclerosis and Related Disorders, 2018 PMID 29274564

  • PHQ-9 and GAD-7 reliability

    Among 150 people with rheumatoid arthritis in a University of Manitoba study, the PHQ-9 showed 87% sensitivity and 77% specificity for interview-confirmed depression, and the screening measures had test-retest reliability of 0.69 to 0.88.

    Hitchon et al., Arthritis Care & Research, 2020 PMID 31199570

Where Measurement Fits in Manitoba

  • HiBoop is independent of these bodies and programs. They are the context your clients, referrers and regulator work within.

  • Shared Health and the Regions

    Public system

    Shared Health's Adult Crisis Response Centre and mobile crisis services serve Winnipeg. Rapid Access to Addictions Medicine (RAAM) clinics see adults for substance use on a drop-in basis, with no referral needed.

    Provincial health authorityFive regionsRAAM clinics

  • A Pathway to Mental Health and Community Wellness

    Roadmap, 2022

    Manitoba's five-year roadmap focuses on five areas: equitable access and co-ordination, mental well-being and chronic disease prevention, quality and innovation, Indigenous partnership and wellness, and governance and accountability. More than 3,000 Manitobans helped shape it.

    Equitable accessQuality and innovationIndigenous partnership

  • Health Care in French

    Designated bilingual

    Manitoba's French Language Services Policy applies to designated health facilities, social services agencies and regional health authorities. Southern Health-Santé Sud is a designated bilingual health authority, and Shared Health's list of designated bilingual sites includes St. Boniface Hospital and its Winnipeg crisis services.

    Designated sitesSanté en françaisSaint-Boniface

  • Regulated Professions

    Practice

    Psychology and social work in Manitoba each have a statutory regulator: the Psychological Association of Manitoba under The Psychologists Registration Act, and the Manitoba College of Social Workers under The Social Work Profession Act.

    PsychologistsSocial workersProtected titles

Care Teams in Every Manitoba Region

  • HiBoop runs in a web browser, so a Winnipeg group practice and a therapist covering the north use the same check-ins.

  • Winnipeg

    The Winnipeg Regional Health Authority serves the city, the rural municipalities of East and West St. Paul, and the northern community of Churchill.

  • Southern Health-Santé Sud

    A designated bilingual health authority covering more than 27,000 square kilometres south of Winnipeg.

  • Prairie Mountain Health

    The western region, around 67,000 square kilometres, takes in the cities of Brandon and Dauphin.

  • Interlake-Eastern

    An area of about 61,000 square kilometres that includes 17 First Nation communities.

  • Northern Health Region

    More than 60 per cent of Manitoba's land mass, with hubs in Thompson, The Pas and Flin Flon.

  • Selkirk

    Home to the Selkirk Mental Health Centre, one of the provincial services Shared Health runs.

Data sovereignty

Why Manitoba clinics choose HiBoop

  • Measurement a PHIA Trustee Can Assess

    • Canadian customer data in Google Cloud Canada regions, encrypted both in transit and at rest
    • PIPEDA compliance and SOC 2 Type II certification
    • Every view and export of client data is logged for your review
    • Plans billed month to month, from one published price list
    • No app for clients to install: they answer in the browser on their own phone

  • CAD pricing & support

    Transparent pricing in CAD with flexible payment options for clinics of every size.

    Care
    One clinician, month to month
    $35
    CAD/month
    Team
    Starting price, unlimited clinicians
    $280
    CAD/month
    Network
    Multi-site organizations
    Custom
    Enterprise pricing

100+ validated scales for Manitoba clinics

  • Validated scales grouped by what they measure, each with its scoring and source. Public programmes often call this routine outcome monitoring (ROM), or patient-reported outcome measures (PROMs): the same practice of giving a validated scale at regular points and reading the scores over time.

  • Mood, Anxiety and Suicide Risk

    • PHQ-9 (Depression)
    • GAD-7 (Anxiety)
    • C-SSRS Screener (Suicide Risk)

  • Addictions and Recovery

    • ASSIST-3 (Substance Involvement)
    • CAGE-AID (Alcohol and Drug Screen)
    • BARC-10 (Recovery Capital)

  • Trauma and Young People

    • PCL-5 (PTSD)
    • PC-PTSD-5 (PTSD Screen)
    • PHQ-A (Adolescent Depression)
    • SCARED (Child Anxiety)
Browse all assessments

PHIA and Your Clients' Health Information

  • The Personal Health Information Act (PHIA) applies to trustees: health professionals, health care facilities, public bodies and health services agencies. The Manitoba Ombudsman oversees it. The duties are yours as trustee; HiBoop's job is to give you what you need to carry them out.

  • What PHIA asks of a trustee

    • Collect only as much personal health information as is reasonably necessary for the purpose (s. 13)
    • Adopt reasonable administrative, technical and physical safeguards for confidentiality, security, accuracy and integrity, scaled to the sensitivity of the information (ss. 18 and 19)
    • Limit use and disclosure to the minimum amount of information necessary (s. 20)
    • Have a written agreement with any information manager that protects the information against risks such as unauthorized access (s. 25)
    • Notify the individual and the Ombudsman of a breach that could reasonably be expected to create a real risk of significant harm (s. 19.0.1)

  • What HiBoop provides

    • Published standard terms as an information manager (our BAA policy) and the security documentation behind them, starting with our trust page
    • Hosting in Google Cloud Canada regions for Canadian customers, with encryption in transit and at rest
    • Access set by role, and a log of each view and export to support your review of any incident
    • Only the scales you choose to send, so you collect what the client's care needs
    • Score histories exported as CSV or PDF when a client asks to see their information

  • Setting up an information manager agreement?

    Our trust page sets out hosting, encryption, access controls and our SOC 2 Type II report. Get in touch and we will walk through your agreement and your questions.

    Go to the trust page

Grants & funding for Manitoba mental health clinics

Funding Guide

  • Public and private funding programs that support measurement-based care implementation.

  • Shared Health Manitoba / Manitoba Health

    Shared Health Manitoba — Digital Health Program

    Tech eligible

    Manitoba’s Shared Health oversees digital health transformation province-wide, including funding for electronic records, outcome measurement, and care integration technology. Mental health and addictions providers can access technology adoption support through regional health authorities.

    VariesLearn more

  • Canada Health Infoway

    Connected Care Innovation Grant

    Tech eligible

    Canada Health Infoway’s Connected Care Innovation Grant provides up to $40K per award to health organizations adopting digital tools — including outcome measurement platforms, electronic records, and patient engagement solutions. With 18 awards per cycle, it’s one of the most accessible Infoway programs for smaller mental health practices.

    Up to $40KLearn more

  • Health Canada

    Working Together to Improve Health Care — Digital Health Stream

    Tech eligible

    Canada committed $25B over 10 years in bilateral agreements with provinces with digital health as a core priority. Each province has discretion over how funds flow; some channel them directly to practices through digital health transformation programs.

    Varies by provinceLearn more

  • Public Health Agency of Canada (PHAC)

    Mental Health Promotion Innovation Fund

    Tech eligible

    Supports proactive mental health promotion strategies, including digital and technology-enabled interventions. Organizations delivering community-based mental health programs can include measurement technology in their proposals.

    $50K–$1MLearn more

  • Canadian Institutes of Health Research

    CIHR — Health Research Operating Grants

    Tech eligible

    CIHR funds health research including implementation science, digital health, and measurement-based care studies. Practices partnering with universities for MBC research or e-mental health implementation can access significant funding.

    $100K–$1M+Learn more

  • Indigenous Services Canada (ISC)

    First Nations & Inuit Health Branch - Mental Wellness

    Tech eligible

    Indigenous Services Canada’s FNIHB funds community-based mental wellness programs for First Nations and Inuit communities, including technology for culturally adapted outcome measurement, digital mental health tools, and telemental health infrastructure. Organizations serving Indigenous communities should contact their ISC regional office for community-specific funding streams.

    Community-based allocationsLearn more
View all grants & funding

Resources for Manitoba practitioners

  • Billing guides, compliance documentation, and clinical practice resources.

  • BillingMental Health Billing in Canada

    How provincial insurance and private benefits pay for mental health care, province by province

  • CanadaHiBoop for Canadian Care Teams

    Federal privacy law, where data is hosted and the other provincial pages

  • DepressionThe PHQ-9

    How the nine items are scored and how to read change over time

  • AnxietyThe GAD-7

    Scoring, severity bands and follow-up across a course of care

  • LibraryBrowse Every Assessment

    The full set of scales HiBoop describes, each with its references

Manitoba Privacy, Coverage and Service Resources

  • Official bodies, clinical guidelines, and regulatory references. Manitoba.

  • The Personal Health Information Act

    Government of Manitoba (Manitoba Laws, unofficial version)

    The act itself: trustees, safeguards, the minimum-necessary rule, information managers and breach notification.

  • Mental health and addictions services

    Shared Health

    Provincially coordinated mental health and addictions services, crisis services in Winnipeg and RAAM clinics.

  • Mental health and community wellness roadmap

    Government of Manitoba

    The province's roadmap for an integrated system of wellness, mental health, substance use and recovery services.

  • Health coverage: what is and is not insured

    Manitoba Health

    Insured services, including the rule on psychologists' services outside a hospital or institution.

  • Regional health authorities

    Government of Manitoba

    The five regional health authorities and how their boards answer to the Minister of Health.

  • French Language Services Policy

    Francophone Affairs Secretariat

    Which public bodies, including designated health facilities and regional health authorities, offer services in French.

  • About Shared Health

    Shared Health

    Shared Health's role as the provincial health authority and the provincial services it runs, including the Selkirk Mental Health Centre.

  • Rapid Access to Addictions Medicine (RAAM) Clinics

    Shared Health

    The drop-in RAAM clinics for adults, with no appointment or referral needed.

  • About the WRHA

    Winnipeg Regional Health Authority

    The area the Winnipeg region serves, including East and West St. Paul and Churchill.

  • About Us

    Southern Health-Santé Sud

    The size of the southern region and its designation as a bilingual health authority.

  • About Us

    Prairie Mountain Health

    The size of the western region and the cities it takes in.

  • About Us

    Interlake-Eastern Regional Health Authority

    The size of the Interlake-Eastern region and its 17 First Nation communities.

  • About Us

    Northern Health Region

    The northern region's share of Manitoba's land mass and its hubs in Thompson, The Pas and Flin Flon.

  • Manitoba Unveils Mental Health and Community Wellness Roadmap

    Government of Manitoba, news release (2022)

    The roadmap's launch and the consultation with more than 3,000 Manitobans behind it.

  • Mental Health and Addictions

    Government of Manitoba

    The province's list of supports, including the five-class CBTm program.

  • Designated Bilingual Health Authorities, Programs, and Sites in Manitoba

    Shared Health

    The designated bilingual sites, including St. Boniface Hospital and the Crisis Response Centre.

  • French Language Services

    Southern Health-Santé Sud

    Southern Health-Santé Sud's status as a designated bilingual health authority.

  • The Psychologists Registration Act

    Government of Manitoba (Manitoba Laws, unofficial version)

    The Psychological Association of Manitoba as the regulator of psychologists, and the protected title.

  • The Social Work Profession Act

    Government of Manitoba (Manitoba Laws, unofficial version)

    The Manitoba College of Social Workers as the regulator of social work, and the protected titles.

  • About Legislation

    Manitoba College of Social Workers

    The date the College began regulating social work, 1 April 2015.

Latest in mental health in Canada

Crisis and urgent help lines

More crisis lines

Measurement-based care

…starts with what we measure, and how long.

Frequently Asked Questions

  • Does HiBoop meet PHIA for my practice?

    PHIA's duties belong to the trustee, so the question that matters is whether HiBoop supports you in meeting them. It does that with published standard terms as an information manager, documented safeguards, access set by role and a log of every view and export.

  • What does PHIA require if there is a privacy breach?

    PHIA has a breach section, 19.0.1: where a breach could create a real risk of significant harm, the trustee tells both the person affected and the Ombudsman. HiBoop's record of who opened or exported client data helps you piece together what happened and whose information was involved.

  • Does Manitoba Health cover sessions with a psychologist?

    No, not for private sessions. Outside a hospital or institution, psychologists' services are on Manitoba Health's list of services it does not insure, so the client pays directly or claims through a benefits plan.

  • Can our francophone team read about HiBoop in French?

    Yes. This page and much of hiboop.com are in French. If your clients would rather answer in French, ask us which scales have French versions before you send them.

Official sources for Manitoba

  • Billing and payment routes

    1. 1.Manitoba Physician's Manual · fee schedule
    2. 2.WCB Manitoba · workers' compensation
    3. 3.Indigenous Services Canada: NIHB mental health counselling · public program
    4. 4.Veterans Affairs Canada: mental health services · public program
    5. 5.IRCC: Interim Federal Health Program · public program

    Fee codes and amounts are set by each payer and change; check the linked schedule before you bill. HiBoop does not submit claims.

    Regulators and licensing

    1. 1.College of Physicians and Surgeons of Manitoba · physicians
    2. 2.College of Psychologists of Manitoba · psychologists
    3. 3.Federation of Medical Regulatory Authorities of Canada (FMRAC) · physicians
    4. 4.Association of Canadian Psychology Regulatory Organizations (ACPRO) · psychologists
    5. 5.Canadian Council of Social Work Regulators · social workers

    Data and statistics

    1. 1.Manitoba Centre for Health Policy
    2. 2.Statistics Canada: Mental Health and Access to Care Survey, 2022
    3. 3.Public Health Agency of Canada: Health Infobase
    4. 4.CIHI: Mental health and substance use
    5. 5.CIHI: National Physician Database

    Listed for reference so you can find the official source. HiBoop is not affiliated with, and is not endorsed by, any of these organizations.