SOC 2 Type II certified

Measurement-Based Care for Tasmanian Care Teams

For psychologists, counsellors, social workers and community services in Hobart, Launceston, the North West and the islands of Bass Strait. Send validated scales such as the PHQ-9 and DASS-21 by email or QR code, see each score as the client submits, and follow progress from the first session to the last.

Schedule a WalkthroughBrowse assessments
SOC 2 Type II certified
Privacy Act 1988 compliant
Email or QR code check-ins
Priced in AUD
CSV and PDF exports
100+
validated assessments
4
Medicare Mental Health Centres in the state
2004
year of Tasmania's Personal Information Protection Act
$36 AUD
a month to start (AUD)

How mental health care is organised in Tasmania

Tasmania plans its mental health reform jointly. Rethink 2020, the state's overarching reform strategy, was developed by Primary Health Tasmania, the Department of Health and the Mental Health Council of Tasmania together. The Department runs the public specialist services; Primary Health Tasmania, the state's single PHN, commissions primary mental health care for people with mild, moderate or severe and complex illness, Aboriginal people, young people and people in aged care.

Medicare Mental Health Centres now operate in Launceston, Devonport, Burnie and Glenorchy, and private psychology is funded through Better Access. Public specialist services have reported routine outcome measures to the National Outcomes and Casemix Collection since 2002. Scoring a short scale at intake and again as care goes on lets any clinician, public or private, show change in the same way.

All of AustraliaAll regions

What HiBoop Does for Tasmanian Care Teams

  • A single PHN, a statewide reform plan and services spread from Hobart to the Bass Strait islands shape how outcomes are measured here. HiBoop does the measuring; the clinical decisions stay with you.

  • Progress for the Treatment Plan Review

    Better Access sessions are referred as part of a Mental Health Treatment Plan. Scores from the PHQ-9, GAD-7 or DASS-21 sit on one timeline, so the review with the referring GP starts from the trend rather than from memory.

  • Check-ins Across the Island

    Clients on the West Coast, King Island or Flinders Island answer on their own phone from an email link or QR code, with no app to install, and the result is ready for the next telehealth session.

  • Shared Measures for Commissioned Teams

    Multidisciplinary teams commissioned by the PHN can send the same scales on the same schedule, so a client who moves between services keeps one history.

  • Access by Role

    Roles decide what reception staff, clinicians and team leaders can see, and each view and export is recorded for your own review.

  • Young People and Families

    Send the PHQ-A, SCARED or the Vanderbilt parent rating scale when you work with children and adolescents, alongside the adult scales you already use.

  • One Published Price List

    Care is $36 AUD/month for one clinician, month to month. Team starts at $285 AUD/month with unlimited clinicians. Network is custom. Published prices in Australian dollars.

Mental health in Tasmania

Research data

Research from Tasmania

  • Perinatal screening (EPDS)

    An audit of public antenatal care in Southern Tasmania found EPDS screening recorded for 1.32% of 911 women who gave birth in late 2011 and 95.98% of 896 in late 2014, after the National Perinatal Depression Initiative, while referral to support services was 31.17% and 26.00%.

    Tran et al., Midwifery, 2025 PMID 40617030

  • Outcome measurement in rural primary care

    A 12-month naturalistic study of 145 rural Tasmanian primary care patients, measured with the SCL-90-R and EuroQol, reported greater improvement in symptoms and quality of life among those seen by a primary mental health worker than in usual-care and no-treatment groups.

    Campbell, Australian Journal of Rural Health, 2005 PMID 15932483

  • Inpatient prescribing audit

    Among 118 patients discharged from the Royal Hobart Hospital mental health inpatient unit between February and August 2021, antipsychotic polypharmacy was observed in 40% and long-acting injections were used in 46%.

    Tamrakar et al., Australasian Psychiatry, 2025 PMID 39275805

  • Single-item screening in youth services

    In an online survey of 48 young people aged 15 to 25 attending a Launceston youth mental health service, 40% screened as food insecure on a single-item screening question.

    Kent et al., Nutrition & Dietetics, 2022 PMID 35796179

  • GHQ-12

    Of 270 Tasmanian hospital nurses who completed the GHQ-12, a third had scores indicating caseness.

    Farrell, Journal of Advanced Nursing, 1998 PMID 9829657

Who Shapes Mental Health Care in Tasmania

  • HiBoop is not affiliated with or endorsed by any of these bodies or programs. They describe the system your clients, referrers and funders work in.

  • Primary Health Tasmania

    Primary Health Network

    The state's PHN commissions primary mental health services across the stepped range of need, psychosocial support, and new multidisciplinary services being set up on the West Coast and in Glamorgan Spring Bay. It has also commissioned Connected Care - Mental Health, led by Wellways Australia, for adults with mild to severe and complex illness.

    CommissioningConnected CarePsychosocial

  • Rethink 2020

    State reform plan

    Tasmania's overarching mental health reform strategy, with its implementation plan and progress reports developed jointly by Primary Health Tasmania, the Department of Health, Tasmania and the Mental Health Council of Tasmania.

    Joint planningDepartment of HealthReform

  • Medicare Mental Health Centres

    Walk-in

    Commissioned by the PHN in Launceston, Devonport, Burnie and Glenorchy. Glenorchy, run by Stride Mental Health, is the newest, officially opened in October 2026.

    LauncestonNorth WestGlenorchy

  • Peak and Advocacy Bodies

    Community voice

    The Mental Health Council of Tasmania is the peak body representing the mental health and wellbeing needs of Tasmanians. Mental Health Families and Friends Tasmania advocates statewide for the families and friends who support people with mental health and alcohol and drug concerns.

    MHCTFamilies and friendsLived experience

Care Teams Across Tasmania

  • HiBoop works in any web browser, so a Hobart practice and a clinician who reaches the islands by telehealth send the same check-ins.

  • Hobart and Glenorchy

    The Glenorchy Medicare Mental Health Centre on Main Road is the state's newest.

  • Launceston

    A Medicare Mental Health Centre operates on Canning Street.

  • Devonport

    A Medicare Mental Health Centre operates on Stewart Street.

  • Burnie

    The Burnie Medicare Mental Health Centre runs from interim premises at Cooee.

  • West Coast

    The PHN is establishing multidisciplinary mental health services here and in Glamorgan Spring Bay.

  • Flinders and Cape Barren Islands

    Local Aboriginal associations on both islands deliver social and emotional wellbeing services co-designed with the PHN.

Data sovereignty

Why Tasmania clinics choose HiBoop

  • Outcome Data a Tasmanian Service Can Stand Behind

    • SOC 2 Type II certified, with encryption in transit and at rest
    • Each score recorded on submission, with a log of who viewed or exported it
    • Clients answer in a browser, so a poor connection only has to carry one form
    • Care is $36 AUD/month, month to month, with no credit card to start
    • Scores and reports export as CSV or PDF whenever you need them

  • AUD pricing & support

    Transparent pricing in AUD with flexible payment options for clinics of every size.

    Care
    One clinician, month to month
    $36
    AUD/month
    Team
    Starting price, unlimited clinicians
    $285
    AUD/month
    Network
    Multi-site organizations
    Custom
    Enterprise pricing

100+ validated scales for Tasmania clinics

  • Validated scales grouped by what they measure, each with its scoring and source. Public programmes often call this routine outcome monitoring (ROM), or patient-reported outcome measures (PROMs): the same practice of giving a validated scale at regular points and reading the scores over time.

  • Better Access Core Measures

    • DASS-21 (Depression, Anxiety, Stress)
    • PHQ-9 (Depression)
    • GAD-7 (Anxiety)

  • Trauma and Risk

    • PCL-5 (PTSD)
    • ITQ (PTSD and Complex PTSD)
    • C-SSRS Screener (Suicide Risk)

  • Alcohol and Other Drugs

    • ASSIST-3 (Substance Involvement)
    • MAST (Alcohol Use)
    • BARC-10 (Recovery Capital)

  • Children and Adolescents

    • PHQ-A (Adolescent Depression)
    • SCARED (Child Anxiety)
    • VADRS-Parent (ADHD, Parent Report)
Browse all assessments

Tasmanian Privacy Rules and Your Practice

  • The Personal Information Protection Act 2004 binds personal information custodians: public authorities such as State Service agencies, public hospitals, councils and the University of Tasmania, anyone who has entered into a personal information contract with them, and prescribed bodies. The Ombudsman takes complaints under it. Private practices are covered by the federal Privacy Act 1988, which applies to every health service provider regardless of turnover. The duties are your service's; HiBoop's part is to support you in meeting them.

  • What the rules ask of your service

    • A public body, or a provider working under a personal information contract with one, handles personal information under PIPA's principles
    • Private practices protect personal information from misuse, interference and loss under APP 11
    • Know where every vendor stores client data before any of it leaves Australia (APP 8)
    • Give clients access to the information you hold about them when they ask (APP 12)
    • Treatment under the Mental Health Act 2013 comes with its own oversight and safeguards; keep your records ready for them

  • What HiBoop provides

    • SOC 2 Type II certification and encryption in transit and at rest
    • Hosting on Google Cloud in the US or Canada, with other regions on request, stated plainly for your APP 8 assessment
    • Role-based access and a record of every view and export
    • You pick the scales, so you collect only what the client's care calls for
    • A client's scores as CSV or PDF when they ask for access

  • Assessing HiBoop for a contract?

    Hosting regions, encryption, access controls and how to request our SOC 2 Type II report are on the trust page.

    Visit the trust page

Grants & funding for Tasmania mental health clinics

Funding Guide

  • Public and private funding programs that support measurement-based care implementation.

  • Primary Health Networks - Dept of Health & Aged Care

    PHN Mental Health Commissioning

    Tech eligible

    Australia's 31 PHNs commission local mental health services and are required to use validated outcome measures. K10 is the national standard population screening tool. Technology platforms supporting Better Access K10 workflows and generating PHN-compatible outcome reports are eligible for commissioning consideration.

    Varies by PHN regionLearn more

  • Services Australia / Medicare

    Better Access - MBS Outcome Measurement

    Tech eligible

    Better Access MBS billing for GP Mental Health Treatment Plan reviews requires documented outcome tool use - K10 is the de facto standard. HiBoop helps practices document session outcomes for these reviews, reducing admin burden.

    N/A (billing compliance support)Learn more

  • DHCRC (Dept of Industry + CSIRO + universities)

    Digital Health Cooperative Research Centre

    Tech eligible

    The DHCRC funds collaborative digital health research between industry, universities, and clinical settings. Mental health technology platforms demonstrating outcome measurement capability are eligible for research partnership programs connecting practices with CSIRO and academic research.

    Varies by project streamLearn more
View all grants & funding

Resources for Tasmania practitioners

  • Billing guides, compliance documentation, and clinical practice resources.

  • AustraliaHiBoop Across Australia

    Better Access, the Privacy Act and the other state and territory guides

  • DistressDASS-21 Guide

    Scoring the depression, anxiety and stress subscales and reading change

  • AnxietyGAD-7 Guide

    Seven items, cut-offs and tracking anxiety across a course of care

  • LibraryAll Assessments

    Every scale HiBoop describes, with references for each

Tasmanian Laws, Services and Funding

Latest in mental health in Australia

Crisis and urgent help lines

  • If someone is in immediate danger, call 000. HiBoop is not a crisis service.

  • Emergency

    For a life-threatening emergency, call emergency services first.

    Call 000

  • Lifeline Australia

    24/7

    Call 13 11 14

  • Beyond Blue

    24/7

    Call 1300 22 4636
More crisis lines

Measurement-based care

…starts with what we measure, and how long.

Frequently Asked Questions

  • Does Tasmania's Personal Information Protection Act apply to me?

    It applies to personal information custodians: public authorities, any body or person who has entered into a personal information contract, and prescribed bodies. If you deliver services under contract to the Tasmanian public sector, check your contract. A private practice is otherwise covered by the federal Privacy Act 1988. HiBoop makes no compliance claim under either Act; it supports you with role-based access, a view and export log, and exports.

  • Who can refer a client for Better Access sessions in Tasmania?

    The rules are national. Under the MBS explanatory note, a GP or prescribed medical practitioner at the client's MyMedicare registered practice, or their usual practitioner, can refer as part of a Mental Health Treatment Plan, and psychiatrists and paediatricians can also refer. The client can have up to 10 individual and 10 group sessions each calendar year. The GP bills the plan as MBS item 2715 or 2717, depending on its length and the GP's mental health skills training; a clinical psychologist then claims item 80010 and a psychologist item 80110 for an in-person session of 50 minutes or more. Either must be registered with the Psychology Board of Australia, through Ahpra.

  • Do Tasmanian public mental health services use outcome measures?

    Yes. Specialised public mental health services across Australia, Tasmania's included, have reported routine outcome measures to the National Outcomes and Casemix Collection since 2002: the clinician-rated HoNOS and LSP-16, and the BASIS-32, which Tasmania uses as its adult self-report measure. HiBoop does not offer the NOCC instruments; it offers the PHQ-9, GAD-7, DASS-21 and other validated scales for private and commissioned services.

  • Which numbers can my clients call for support?

    Lifeline on 13 11 14, 24 hours a day. 13YARN on 13 92 76, run by Aboriginal and Torres Strait Islander people, 24/7. Access Mental Health, the Tasmanian Government line, on 1800 332 388. Medicare Mental Health on 1800 595 212 for assessment and referral on weekdays; it is not a crisis service. In an emergency, call 000.