Measurement-Based Care for Australian Mental Health Providers
Compliant with the Privacy Act 1988 and Australian Privacy Principles (APPs). Better Access outcome measurement with DASS-21, PHQ-9 and GAD-7: one-click administration, scoring, and GP review exports. 100+ validated assessments.
Built for Australian Healthcare
Every feature designed around the Privacy Act 1988, Better Access MBS requirements, and the clinical tools Australian practitioners already use.
Privacy Act 1988 & APP Compliance
Fully compliant with the Privacy Act 1988 and all 13 Australian Privacy Principles. Health information is treated as sensitive information under APP 3. No international transfers without adequate safeguards. Regulated by the OAIC.
Better Access Outcome Measures
Medicare Better Access GP Mental Health Treatment Plan reviews call for a validated outcome measure. HiBoop handles DASS-21, PHQ-9 and GAD-7 administration, scoring, and GP review documentation, alongside 100+ additional validated tools.
Security You Can Explain to Clients
SOC 2 Type II attested. Data encrypted at rest and in transit, in line with the security expectations of APP 11. Ask us about hosting region before you start.
Better Access & PHN-Ready
Outcome measurement workflows aligned with Medicare Better Access MBS item requirements and Primary Health Network (PHN) commissioned service contracts. Supports GP Mental Health Treatment Plan review documentation.
One Published Price List
Care is $25/month for one clinician, month to month. Team starts at $200/month with unlimited clinicians. Network is custom. One price list in US dollars, published on our pricing page.
Private Practice & PHN Ready
Serves solo psychologists, group practices, and PHN-commissioned mental health services. Multi-site support and role-based access for multidisciplinary teams, including APS-registered and ACMHN-credentialed practitioners.
Mental health in Australia
Epidemiological data from national surveys, ministries of health, and peer-reviewed clinical research.
Australian adults with high or very high psychological distress (%)
+33% increase in high psychological distress between 2011 and 2022.
Serving Mental Health Providers Across Australia
HiBoop supports Better Access clinicians, PHN-commissioned services, and private practices across all Australian states and territories.
New South Wales
Sydney, Newcastle, Wollongong, Canberra | NSW PHN regions | largest private psychology market in Australia
Victoria
Melbourne, Geelong, Ballarat, Bendigo | Victorian PHNs | strong community mental health and PHN commissioning
Queensland
Brisbane, Gold Coast, Sunshine Coast, Cairns | Queensland PHNs | rural and remote telehealth-first services
Western Australia
Perth, Fremantle, Bunbury | WA PHN | large geographic catchment with strong telehealth adoption
South Australia & Northern Territory
Adelaide, Darwin, Alice Springs | SA/NT PHNs | Aboriginal and Torres Strait Islander community mental health services
Tasmania & ACT
Hobart, Launceston, Canberra | smaller PHN regions | university health services and government employee EAP platforms
Why Australia clinics choose HiBoop
Better Access Ready, Privacy-First
- DASS-21, PHQ-9 and GAD-7 built in for Better Access GP Mental Health Treatment Plan reviews
- Privacy Act 1988 + APPs compliant, health data classified as sensitive information, highest protection
- A boop is a gentle check-in: clients complete measures between sessions, you see the trend before you meet
- Care is $25/month, month to month, with no credit card to start
- Scores and reports export in standard formats, and you can export your data anytime
USD pricing & support
Transparent pricing in USD with flexible payment options for clinics of every size.
100+ validated scales for Australia clinics
Scales commonly referenced in Australia's clinical practice guidelines.
Better Access / Core Outcomes
- • PHQ-8 (Depression)
- • DASS-21 (Depression, Anxiety, Stress)
- • PHQ-9 (Depression)
- • GAD-7 (Anxiety)
Trauma & PTSD
- • PCL-5 (PTSD)
- • ITQ (Complex PTSD)
- • ACE (Adverse Childhood Experiences)
- • C-SSRS Screener (Suicide Risk)
Child & Adolescent
- • SCARED (Anxiety)
- • VADRS-Parent (ADHD, Parent Report)
- • CRAFFT-2.1 (Substance Use)
- • PHQ-A (Adolescent Depression)
Specialist & Comorbidity
- • MAST (Alcohol Use)
- • DAST-10 (Drug Use)
- • MDQ (Bipolar)
- • SWLS (Life Satisfaction)
Grants & funding for Australia mental health clinics
Public and private funding programs that support measurement-based care implementation.
PHN Mental Health Commissioning
Australia's 31 PHNs commission local mental health services and outcome monitoring infrastructure. PHN-contracted mental health services are required to use validated outcome measures. K10 is the standard population screening tool. Technology platforms that support Better Access alignment and validated outcome measurement are eligible for commissioning consideration.
Better Access — MBS Item Compliance Support
Better Access MBS billing for GP Mental Health Treatment Plan reviews requires documented use of a validated outcome tool (K10 is standard). HiBoop does not offer the K10. It scores the DASS-21, PHQ-9 and GAD-7 and keeps each result on one timeline you can reference in the review.
Digital Health Cooperative Research Centre
The DHCRC funds collaborative digital health research and innovation. Mental health technology platforms demonstrating outcome measurement capability are eligible for research partnership programs. Connects practices with university and CSIRO digital health research.
Resources for Australia practitioners
Billing guides, compliance documentation, and clinical practice resources.
Clinical practice resources · Australia
Official bodies, clinical guidelines, and regulatory references. Australia.
Frequently Asked Questions
Is HiBoop compliant with Australian privacy law?
Yes. HiBoop is fully compliant with the Privacy Act 1988 (Cth) and all 13 Australian Privacy Principles (APPs). Health information is treated as sensitive information under APP 3, requiring consent and strict purpose limitations, with no international transfers without adequate safeguards. We support OAIC guidance on health service provider obligations, including APP 11 (security of personal information) and APP 12 (access to personal information).
Does HiBoop support the K10 for Better Access MBS billing?
No. HiBoop does not currently offer the K10 (Kessler Psychological Distress Scale). For Better Access outcome measurement, HiBoop offers the DASS-21, PHQ-9 and GAD-7, with automated scoring, session-by-session tracking, and GP Mental Health Treatment Plan review documentation.
What pricing options are available for Australian clinicians?
HiBoop has one price list, published on our pricing page in US dollars, and it is the same wherever you practise. Care is $25/month for one clinician, month to month, with no credit card to start. Team starts at $200/month with unlimited clinicians. Network is custom for multi-site organizations. You can export your data anytime.
Can PHN-commissioned services use HiBoop?
Yes. HiBoop supports validated outcome measures such as the DASS-21, PHQ-9 and GAD-7, exports scores and reports in standard formats for your PHN reporting, and provides multi-site access for teams operating across PHN catchment areas. Contact us to discuss PHN contracting structures.
Which Australian states and territories does HiBoop serve?
HiBoop supports mental health practitioners across all Australian states and territories, NSW, Victoria, Queensland, Western Australia, South Australia, Tasmania, the ACT, and the Northern Territory. This includes both major metropolitan practices and rural and remote telehealth services. We work with practitioners registered with APS, RANZCP, ACMHN, and other Australian professional bodies.
Latest in mental health in Australia
Recent news, research, and policy from trusted sources.
- ResearchIrritability in the Mix: An Exploratory Study of the Role of Irritability in Characterising Mood Disorders.
Bell E, Inder M, Malhi GS — Bipolar disorders
Bipolar disorders - ResearchAttachment Styles in Major Depressive Disorder: A Systematic Review and Meta-Analysis.
Xue L, Chau VCT, Mehra A — Clinical psychology & psychotherapy
Clinical psychology & psychotherapy - ResearchThe economic case for increased investment in the treatment of adolescents with common mental disorders in Colombia and South Africa.
Sweeny K, Reavley N, Rasmussen B — Health policy and planning
Health policy and planning - ResearchWhīria moe: a pilot trial of the Sleep Ninja CBT-I app for adolescents in Aotearoa, New Zealand.
Ludin NM, Challis H, Pawley MMDM — Australasian psychiatry : bulletin of Royal Australian and New Zealand College of Psychiatrists
Australasian psychiatry : bulletin of Royal Australian and New Zealand College of Psychiatrists - ResearchAdjunctive nutraceuticals in acute bipolar depression - A systematic review and meta-analysis.
Banerjee P, Kumar A, Laha P — Asian journal of psychiatry
Asian journal of psychiatry - IndustryDoes ‘R U OK? Day’ actually improve people’s mental health?
Does ‘R U OK? Day’ actually improve people’s mental health? The Conversation
The Conversation