Privacy and Security FAQ
Frequently asked questions about data protection, patient privacy, and security standards at HiBoop.
Data Privacy
What are my rights regarding data privacy?
As a provider using HiBoop, you and your patients have the following rights regarding clinical data:
- Right to Access: You can access and export patient data at any time from the Reports section.
- Right to Portability: Clinical records can be exported in standardized formats for use in other systems.
- Right to Erasure: You can request the permanent deletion of account data, subject to local clinical record retention laws.
Does HiBoop share patient data with third parties?
No. HiBoop does not sell, lease, or share patient-identifiable data with third parties for marketing or any other non-clinical purpose. Data is only processed to provide the core services of the platform (e.g., scoring assessments and generating reports).
How do I review HiBoop's Terms of Service and Privacy Policy?
Our full legal documentation is always available:
Security Standards
Is HiBoop HIPAA and PIPEDA compliant?
Yes. HiBoop is designed from the ground up to meet and exceed healthcare data security standards in the US (HIPAA) and Canada (PIPEDA/PHIPA). All data is encrypted in transit and at rest using industry-standard protocols.
For a detailed breakdown of certifications and security architecture, see the Trust Center.
Where is data stored?
HiBoop uses jurisdiction-compliant cloud infrastructure. US providers have data hosted within the United States; Canadian providers can request Canadian data residency.
Is a Business Associate Agreement (BAA) available?
Yes. A BAA is available for US-based covered entities and their business associates. See the BAA Policy for details, or contact our team to request one.
Clinical Evidence
Where do the assessments come from? Are they validated?
All assessments in HiBoop are sourced from published clinical research. We do not modify instrument wording, scoring, or thresholds. A full list of citations and references is available in the Clinical Sources directory.
Does HiBoop interpret assessment results for me?
No. HiBoop scores assessments and surfaces severity labels based on published cutoffs, but clinical interpretation and diagnosis are always the clinician's responsibility. More on how scoring works →