Care that picks up where it left off

What happens between sessions, and over a whole episode of care: check-ins on schedule, flags when something changes, and the trend from intake to discharge.
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Between sessions

  • Check-ins on a schedule

    Set a program once, weekly, every two weeks or at intake and discharge, and check-ins go out on those dates with reminders until they are done.

  • However your client works best

    A secure email link, a QR code in the room, or answers entered with the client during a phone session. They never need an account.

When something changes

  • Scores are checked against thresholds your clinic sets. When one is crossed, the assigned clinician gets an in-app flag and an email with a link to the chart, before the next visit.

Over the whole episode

  • From intake to discharge

    Every score sits on one timeline per client, and across your caseload by program, so you can see who is improving, who is stuck and who has slipped.

  • Why it matters

    83%

    Higher odds of remission, in 5 randomized trials

    Zhu et al., 2021 Source

At handover and discharge

  • A record that travels

    Export the scored history as a PDF, a spreadsheet or a summary for your EHR, so the next clinician starts where you left off.

  • A score on its own means very little. Who was measured? How? How often? And does the change actually matter? Until those answers are clear, a chart is just wall decoration. Once you understand the context, data can tell a story worth hearing.”
    Dr. Sean Cianflone Data Science, TELUS Health
  • I didn't feel like we were going to purchase the product and then be left on our own with it. The amount of support, the tech support, the sales support, all of that has made this experience invaluable.”
    Stacey Ferland VP Clinical Operations, CATC

Measurement-based care

…starts with what we measure, and how long.

Questions care teams ask

  • How often should clients complete check-ins?

    It depends on the scale and the program. Weekly or every two weeks is common for depression and anxiety measures; intake and discharge suit longer measures. You set the schedule once per program.

  • Who gets notified when a score crosses a threshold?

    The clinician assigned to the client sees a flag in HiBoop and can get an email with a link to the chart. Your clinic chooses the thresholds and who is notified.

  • Can I share a client's results at discharge or referral?

    Yes. Export the scored history as a PDF or CSV, or copy a summary into your EHR, so the next provider sees the whole trend, not one score.

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