Clinical Success Story

Clinical Fidelity:
The CATC Story.

How Canada's leading addiction treatment centers implemented active continuity across three inpatient facilities.

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Clinical Outcome Analysis
100%
Assessment completion
Across all inpatient intake
75%
Time saved per intake
Reduction in manual scoring and tally time
92%
Clinician adoption
Active utilization across the intake clinical team
3.5x
Risk detection
Increase in flagged comorbidities at intake vs paper baseline

Why measurement-based care?

For CATC, high-fidelity measurement-based care was the only way to keep clinical quality consistent across more than 80 sites. Standardized scales, automated delivery, and a shared dashboard gave every clinician the same view of patient progress.

Zero-friction intake

By replacing lengthy, inconsistent paper packets with structured digital scales, intake completes in a fraction of the time and reaches every patient.

Real-time outcome tracking

Clinicians no longer wait for scoring sheets to be tallied. PHQ-9, GAD-7 and other scales render the moment a patient submits.

Interdisciplinary alignment

Standardized data ensures that nursing, addictions counsellors, psychiatry and case management read the same scores in the same format.

Fidelity to evidence

Automated scoring maintains strict adherence to validated thresholds, removing the human variance that drifts paper-based programs.

HiBoop clinical dashboard

"HiBoop has completely transformed our intake. We now see scored results in minutes instead of hours, and our clinical team works from the same picture across every site."

Melanie Matthews
Melanie Matthews
CEO, Canadian Addiction Treatment Centres (CATC)

"The ability to track outcome scores session by session, across our network, has made measurement-based care a daily clinical habit rather than a quarterly chart review."

Valentino Pirillo
Clinical Director, CATC

Implementation journey

01

Discovery assessment

Analyzed CATC's legacy paper-based intake to map every scale and clinical workflow before configuration.

02

Bespoke implementation

Mapped all CATC assessments into HiBoop with site-specific cohort definitions, alert thresholds, and reporting views.

03

Clinician onboarding

Delivered targeted training sessions to intake nurses, counsellors, and supervisors so the team adopted the workflow within a single cycle.

04

Active deployment

Phased rollout across inpatient and continuing-care sites with weekly check-ins to refine alerts and reporting cadence.

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