New Zealand
Privacy Act 2020 Compliant

Measurement-Based Care for New Zealand Mental Health Services

Compliant with New Zealand's Privacy Act 2020 and Health Information Privacy Code. Aligned with Te Whatu Ora guidelines. 100+ validated assessments, and a PHQ-9, GAD-7 and DASS-21 clinical workflow built for NGOs and private practices across Aotearoa.

Privacy Act 2020 Compliant
SOC 2 Type II
Published pricing
NZST Support Hours
100+
validated assessments
DASS-21
distress, anxiety and stress
HIPC
Health Info Privacy Code
$25
a month to start (USD)

Built for New Zealand Healthcare

Every feature designed around New Zealand's privacy law, Te Whatu Ora requirements, and the clinical tools New Zealand practitioners actually use.

Privacy Act 2020 & HIPC Compliance

Fully compliant with the New Zealand Privacy Act 2020 and the Health Information Privacy Code (HIPC).

Validated Outcome Tools

HiBoop supports outcome monitoring with the PHQ-9, GAD-7 and DASS-21, alongside 100+ additional validated tools, with automated scoring and trend tracking.

Security You Can Explain to Clients

SOC 2 Type II attested. Data encrypted at rest and in transit, in line with HIPC Rule 5 (storage and security). Ask us about hosting region before you start.

Te Whatu Ora Alignment

Outcome measures, reporting formats, and care pathways aligned with Te Whatu Ora (Health New Zealand) national mental health and addiction service standards.

One Published Price List

Care is $25/month for one clinician, month to month. Team starts at $200/month with unlimited clinicians. Network is custom. One price list in US dollars, published on our pricing page.

NGO & PHO Ready

Multi-site support for NGOs, Primary Health Organisations (PHOs), and community mental health providers. Role-based access aligns with New Zealand's multidisciplinary team model.

Research data

Mental health in New Zealand

Epidemiological data from national surveys, ministries of health, and peer-reviewed clinical research.

Adults with high or very high psychological distress (%)

+73% increase 2016/17 → 2022/23

+72.5% increase in high distress between 2016/17 and 2022/23.

46.6%
lifetime prevalence of any mental disorder
Te Rau Hinengaro, Ministry of Health NZ
~42%
with a serious disorder received no treatment
Te Rau Hinengaro, Ministry of Health NZ
$12B NZD
annual cost of mental ill-health (~5% of GDP)
Mental Health Foundation NZ, 2023
11.2
per 100,000 age-standardised suicide rate (2023/24)
Mental Health Foundation NZ, 2024
28.5
psychiatrists per 100,000, yet 42% with serious disorders still receive no treatment
WHO Mental Health Atlas, 2020

Serving Clinics Across Aotearoa New Zealand

HiBoop supports behavioural health services across New Zealand's regions, from large hospital-based teams to solo practitioners in rural areas.

Auckland / Tāmaki Makaurau

Metro Auckland, North Shore, Waitematā, Counties Manukau | Te Whatu Ora Northern region | highest NGO and private practice density

Wellington / Te Whanganui-a-Tara

Wellington, Hutt Valley, Porirua, Kāpiti | Capital & Coast DHB region | government health agencies and EAP providers

Canterbury / Waitaha

Christchurch, Selwyn, Waimakariri | Waitaha Canterbury region | strong post-earthquake MBC adoption

Waikato / Hamilton

Hamilton, Tauranga, Rotorua | Waikato and Bay of Plenty | rural and Māori health service integration

Otago / Southland

Dunedin, Invercargill, Queenstown | Te Whatu Ora Southern region | university health services and rural clinics

All Other Regions

Hawke's Bay, Taranaki, Northland, Marlborough, Nelson, West Coast, and remote areas, including telehealth-first services

Why New Zealand clinics choose HiBoop

Privacy-First, Funder-Ready

  • Compliant with Privacy Act 2020 & Health Information Privacy Code Rule 5
  • PHQ-9, GAD-7 and DASS-21 built in, one click to send and score
  • A boop is a gentle check-in: clients complete measures between sessions, you see the trend before you meet
  • Scores and reports export in standard formats, and you can export your data anytime
  • Multi-site support for community teams with diverse funding arrangements

USD pricing & support

Transparent pricing in USD with flexible payment options for clinics of every size.

Care
One clinician, month to month
$25
USD/month
Team
Starting price, unlimited clinicians
$200
USD/month
Network
Multi-site organizations
Custom
Enterprise pricing

100+ validated scales for New Zealand clinics

Scales commonly referenced in New Zealand's clinical practice guidelines.

Primary Screens

  • • DASS-21 (Depression, Anxiety, Stress)
  • • PHQ-9 (Depression)
  • • GAD-7 (Anxiety)
  • • MAST (Alcohol Use)

Trauma & PTSD

  • • PCL-5 (PTSD)
  • • ITQ (Complex PTSD)
  • • ACE (Adverse Childhood Experiences)
  • • C-SSRS Screener (Suicide Risk)

Child & Adolescent

  • • SCARED (Anxiety)
  • • VADRS-Parent (ADHD, Parent Report)
  • • CRAFFT-2.1 (Substance Use)
  • • PHQ-A (Adolescent Depression)

Cultural & Specialist Tools

  • • PSS-10 (Perceived Stress)
  • • SWLS (Life Satisfaction)
  • • MDQ (Bipolar)
  • • OCI-R (OCD)
Funding Guide

Grants & funding for New Zealand mental health clinics

Public and private funding programs that support measurement-based care implementation.

Health New Zealand / Te Whatu Ora

Te Whatu Ora Primary Mental Health and Addiction Programme

Tech eligible

Funded Access to Psychological Therapies (IAPT-aligned) initiative. Primary care mental health practices using standardised outcome measures may qualify for enhanced contract funding. K10 and PHQ-9 are specified outcome tools.

Varies by DHB regionLearn more
Mental Health Foundation of New Zealand

Mental Health Foundation — Digital Wellbeing Grants

Tech eligible

Community mental health organisations adopting digital outcome tracking and measurement tools can apply for innovation grants through the MHF's annual funding rounds.

Up to NZ$30KLearn more
Primary Health Organisations (PHOs)

PHO Quality Improvement Programme

Tech eligible

Most New Zealand PHOs administer practice improvement and digital health adoption funding for affiliated GP and mental health practices. Ask your PHO whether outcome monitoring tools are an eligible line item.

Varies by PHOLearn more

Frequently Asked Questions

Is HiBoop compliant with New Zealand's Privacy Act 2020?

Yes. HiBoop is fully compliant with the New Zealand Privacy Act 2020 and the Health Information Privacy Code (HIPC). All patient health information is processed under the 13 HIPC Rules, including Rule 5 (storage and security). SOC 2 Type II attested, with data encrypted at rest and in transit; ask us about hosting region. We maintain appropriate technical and organisational safeguards as required by the Privacy Act 2020.

Does HiBoop support the K10, Te Whatu Ora's mandated screener?

No. HiBoop does not currently offer the K10 (Kessler Psychological Distress Scale). For distress and symptom monitoring, HiBoop offers the DASS-21, PHQ-9 and GAD-7, with automated scoring and trend tracking, alongside 100+ additional validated tools.

What pricing model works for New Zealand NGOs and PHOs?

HiBoop has one price list, published on our pricing page in US dollars, and it is the same wherever you practise. Care is $25/month for one clinician, month to month, with no credit card to start. Team starts at $200/month with unlimited clinicians. Network is custom for multi-site organizations. You can export your data anytime.

Can we use HiBoop for culturally appropriate Māori mental health services?

HiBoop's library includes scales that have been studied in New Zealand populations. Talk to us about your service: we want the tools to be used in ways that respect tikanga and the Te Tiriti o Waitangi principles of partnership, protection, and participation.

Which New Zealand regions does HiBoop serve?

HiBoop serves behavioural health practices across all of New Zealand, from Auckland, Wellington, and Christchurch to regional and rural services in Northland, Waikato, Hawke's Bay, Taranaki, Nelson, Otago, and Southland. Telehealth-first providers serving remote communities are also supported.

Which New Zealand regions does…