New Zealand
Privacy Act 2020 Compliant

Measurement-Based Care Platform for New Zealand Mental Health & Addiction Services

Compliant with New Zealand's Privacy Act 2020 and Health Information Privacy Code. Aligned with Te Whatu Ora guidelines. 103+ validated assessments, NZD pricing, and a K10-first clinical workflow trusted by NGOs and private practices across Aotearoa.

Privacy Act 2020 Compliant
NZ Data Residency
Pricing in NZD
NZST Support Hours
103+
validated assessments
K10
Te Whatu Ora's mandated screen
HIPC
Health Info Privacy Code
NZD
transparent pricing

Built for New Zealand Healthcare

Every feature designed around New Zealand's privacy law, Te Whatu Ora requirements, and the clinical tools New Zealand practitioners actually use.

Privacy Act 2020 & HIPC Compliance

Fully compliant with the New Zealand Privacy Act 2020 and the Health Information Privacy Code (HIPC). Data hosted in New Zealand to meet health information localisation requirements.

K10 & PCNZ-Recommended Tools

The Kessler Psychological Distress Scale (K10) is Te Whatu Ora's primary population screening tool. HiBoop supports K10 monitoring alongside PHQ-9, GAD-7, and 100+ additional instruments.

New Zealand Data Residency

Patient data stored in New Zealand cloud infrastructure. No offshore health data transfers. Meets HIPC Rule 5 (storage and security) for health agencies.

Te Whatu Ora Alignment

Outcome measures, reporting formats, and care pathways aligned with Te Whatu Ora (Health New Zealand) national mental health and addiction service standards.

NZD Pricing — No Conversion Surprises

All subscriptions invoiced in New Zealand dollars. GST-registered. Compatible with NGO funding models, DHB contracts, and EAP platforms operating in New Zealand.

NGO & PHO Ready

Multi-site support for NGOs, Primary Health Organisations (PHOs), and community mental health providers. Role-based access aligns with New Zealand's multidisciplinary team model.

Research data

Mental health in New Zealand

Epidemiological data from national surveys, ministries of health, and peer-reviewed clinical research.

Adults with high or very high psychological distress (%)

+73% increase 2016/17 → 2022/23

+72.5% increase in high distress between 2016/17 and 2022/23.

46.6%
lifetime prevalence of any mental disorder
Te Rau Hinengaro, Ministry of Health NZ
~42%
with a serious disorder received no treatment
Te Rau Hinengaro, Ministry of Health NZ
$12B NZD
annual cost of mental ill-health (~5% of GDP)
Mental Health Foundation NZ, 2023
11.2
per 100,000 age-standardised suicide rate (2023/24)
Mental Health Foundation NZ, 2024
28.5
psychiatrists per 100,000, yet 42% with serious disorders still receive no treatment
WHO Mental Health Atlas, 2020

Serving Clinics Across Aotearoa New Zealand

HiBoop supports mental health and addiction services across New Zealand's regions, from large hospital-based teams to solo practitioners in rural areas.

Auckland / Tāmaki Makaurau

Te Whatu Ora Northern region

Wellington / Te Whanganui-a-Tara

Capital & Coast DHB region

Canterbury / Waitaha

Waitaha Canterbury region

Waikato / Hamilton

Waikato and Bay of Plenty

Otago / Southland

Te Whatu Ora Southern region

All Other Regions

Hawke's Bay, Taranaki, Northland, Marlborough, Nelson, West Coast, and remote areas, including telehealth-first services

Why New Zealand clinics choose HiBoop

Privacy-First, Funder-Ready

  • Compliant with Privacy Act 2020 & Health Information Privacy Code Rule 5
  • K10 built-in, Te Whatu Ora's national population screener, one click
  • Accepted by NGO funders, EAP platforms, and PHO quality frameworks
  • Outcomes reports formatted for Ministry of Health / Te Whatu Ora reporting
  • Multi-site support for community teams with diverse funding arrangements

NZD pricing & support

Transparent pricing in NZD with flexible payment options for clinics of every size.

Small Practices
1–5 clinicians
$350–750
NZD/month
NGO / PHO Teams
6–20 clinicians
$750–2,500
NZD/month
Health Organisations
20+ clinicians / multi-site
Custom
Enterprise pricing

50+ validated assessments for New Zealand clinics

Every tool is validated against New Zealand's clinical practice guidelines.

Primary Screens (Te Whatu Ora)

  • • K10 (Kessler-10)
  • • PHQ-9 (Depression)
  • • GAD-7 (Anxiety)
  • • AUDIT (Alcohol Use)

Trauma & PTSD

  • • PCL-5 (PTSD)
  • • IES-R (Impact of Event)
  • • ACE (Adverse Childhood Experiences)
  • • C-SSRS (Suicide Risk)

Child & Adolescent

  • • SCARED (Anxiety)
  • • Vanderbilt ADHD
  • • CRAFFT (Substance Use)
  • • PHQ-A (Adolescent Depression)

Cultural & Specialist Tools

  • • WHODAS 2.0 (Functioning)
  • • WHO-QOL (Quality of Life)
  • • MDQ (Bipolar)
  • • OCI-R (OCD)
Funding Guide

Grants & funding for New Zealand mental health clinics

Federal and provincial funding programs that support measurement-based care implementation.

Health New Zealand / Te Whatu Ora

Te Whatu Ora Primary Mental Health and Addiction Programme

Tech eligible

Funded Access to Psychological Therapies (IAPT-aligned) initiative. Primary care mental health practices using standardised outcome measures may qualify for enhanced contract funding. K10 and PHQ-9 are specified outcome tools.

Varies by DHB regionLearn more
Mental Health Foundation of New Zealand

Mental Health Foundation — Digital Wellbeing Grants

Tech eligible

Community mental health organisations adopting digital outcome tracking and measurement tools can apply for innovation grants through the MHF's annual funding rounds.

Up to NZ$30KLearn more
Primary Health Organisations (PHOs)

PHO Quality Improvement Programme

Tech eligible

Most New Zealand PHOs administer practice improvement and digital health adoption funding for affiliated GP and mental health practices. Measurement-based care platforms qualify under outcome monitoring line items.

Varies by PHOLearn more

Frequently Asked Questions

Is HiBoop compliant with New Zealand's Privacy Act 2020?

Yes. HiBoop is fully compliant with the New Zealand Privacy Act 2020 and the Health Information Privacy Code (HIPC). All patient health information is processed under the 13 HIPC Rules, including Rule 5 (storage and security in New Zealand). Data is hosted in New Zealand cloud infrastructure with no offshore health data transfers. We maintain appropriate technical and organisational safeguards as required by the Privacy Act 2020.

Does HiBoop support the K10, Te Whatu Ora's mandated screener?

Yes. The Kessler Psychological Distress Scale (K10) is natively integrated in HiBoop and is our recommended first-line assessment for New Zealand practitioners. K10 scoring, trend tracking, and export formats are aligned with Te Whatu Ora national reporting requirements. PHQ-9, GAD-7, AUDIT, and 100+ additional instruments are also available.

What pricing model works for New Zealand NGOs and PHOs?

HiBoop offers flexible NZD pricing suitable for NGOs with block funding, PHO-contracted practices, and private clinics. Pricing for small practices starts at NZ$350/month. NGO and PHO multi-site licensing available from NZ$750/month. Enterprise / health organisation pricing on request. GST invoicing available. We work with funders to structure contracts that align with your reporting and accountability requirements.

Can we use HiBoop for culturally appropriate Māori mental health services?

HiBoop's assessment library includes tools that have been validated in New Zealand populations. We are committed to supporting kaupapa Māori approaches to mental health. Our platform supports culturally adapted assessment workflows, and we work with Māori health providers to ensure tools are used in ways that respect tikanga and align with the Te Tiriti o Waitangi principles of partnership, protection, and participation.

Which New Zealand regions does HiBoop serve?

HiBoop serves mental health and addiction practices across all of New Zealand, from Auckland, Wellington, and Christchurch to regional and rural services in Northland, Waikato, Hawke's Bay, Taranaki, Nelson, Otago, and Southland. Telehealth-first providers serving remote communities are also supported.

Which New Zealand regions does…