Measurement-Based Care for Mental Health Teams in France
Few countries direct as much of their health budget to mental health as France does. HiBoop helps psychologists, CMP teams and clinics see how each client is responding: validated scales completed between sessions, scored on submission, and kept on one timeline.
Why France
France tops the OECD's 2021 mental health benchmark on spending: about 15% of its health spending went to mental health in 2018, ahead of Norway at 13.5%, at a time when only five countries reported more than 10%.
Mon soutien psy has reimbursed sessions with participating psychologists since April 2022. Since 15 June 2024 it covers up to 12 sessions per calendar year for anyone aged 3 and over with mild to moderate psychological distress, and clients can book a participating psychologist directly, without a doctor's referral.
Public psychiatry is organized by sector: each address is linked to a centre médico-psychologique (CMP), where a multidisciplinary team offers consultations fully funded by social security. The national Feuille de route santé mentale et psychiatrie, launched in June 2018, now groups about fifty actions around prevention, care pathways and social inclusion.
What HiBoop Does for Care Teams in France
Scales sent and scored for you, results kept per client, and a clear account of where your data is hosted.
Made for a Short Course of Sessions
With Mon soutien psy capped at 12 sessions a year, it helps to know early whether scores are moving. Send the PHQ-9 or GAD-7 before the first appointment and before later ones, and see the trend while sessions remain.
Every Score on One Timeline
Results are calculated on submission and added to the client's chart, so a review at the end of a course, or a referral on to a CMP or a psychiatrist, starts from the full record.
Health Data Hosting and HDS
French law (Public Health Code, Article L.1111-8) expects anyone hosting personal health data for another organization to hold HDS (Hébergeur de Données de Santé) certification. HiBoop does not hold it. We will tell you plainly where data would sit, so you can decide what fits your service.
Independently Audited Security
HiBoop is SOC 2 Type II certified, with data encrypted at rest and in transit, and GDPR compliant. Under the GDPR, mental health information is special-category data, and your organization remains the controller of it, with HiBoop as its processor.
Euro Pricing
Care is €23 EUR/month for one clinician, month to month. Team starts at €180 EUR/month with unlimited clinicians. Network is custom. Published prices in euros.
Private Practice, CMP Teams and Clinics
One account can hold a solo psychologist, a multidisciplinary CMP team or a clinic with several services, each with its own clients, scales and reports.
Mental health in France
Research data
Each figure below links to the source it comes from.
15%
of health spending went to mental health in France in 2018, the highest share in the OECD's 2021 benchmark
15.6%
of adults aged 18 to 79 had a major depressive episode in the past 12 months (2024)
10 million
people aged 3 and over with mild to moderate psychological distress, the group Mon soutien psy is designed for (Ministry of Health estimate)
Research from France
GAD-7 (French)
At a specialist epilepsy unit in Marseille, the French GAD-7 identified generalized anxiety disorder in 145 adults with epilepsy with an area under the curve of 0.899 against the MINI interview, and a best cut-off of 7.
Micoulaud-Franchi et al., Epilepsy & Behavior, 2016 PMID 26994447
International Trauma Questionnaire (French)
A French translation of the International Trauma Questionnaire, completed by 750 people in France exposed to potentially traumatic events, kept the original factor structure and showed good convergent validity and test-retest stability.
Peraud et al., European Journal of Psychotraumatology, 2022 PMID 38872594
PHQ-9
In a nationally representative sample of 1,247 adults in France who had had SARS-CoV-2 infection, 44.0% of those with long COVID scored 10 or more on the PHQ-9, against 11.1% of those without.
Tebeka et al., Journal of Psychosomatic Research, 2024 PMID 39454250
PHQ-9 (depression care)
In the multicentre DARE study in France, 78% of 245 eligible adults with depression had moderate to severe PHQ-9 scores, and 33.9% accepted the idea of using an online therapy program, with cost the main reason given for refusing.
Amiot et al., JMIR Formative Research, 2024 PMID 38568139
GAD-7 (adolescents)
Among 284 school students in the Lorraine region, the GAD-7 fit the data poorly; removing one item and merging two response options produced a six-item version with better psychometric properties in this general adolescent sample.
Todorović et al., International Journal of Environmental Research and Public Health, 2023 PMID 37107826
Care Teams Across France
HiBoop runs in the browser, so psychologists, CMP teams and clinics in every region can use it for in-person and video sessions.
Île-de-France
Paris and the surrounding departments, home of the Assistance Publique-Hôpitaux de Paris (AP-HP) hospital group
Auvergne-Rhône-Alpes
Lyon, Grenoble, Saint-Étienne and Clermont-Ferrand; Saint-Étienne's university psychiatry department was one of the DARE study centres
Provence-Alpes-Côte d'Azur
Marseille, Nice and Toulon; a Marseille epilepsy unit validated the French GAD-7 in adults with epilepsy
Occitanie
Toulouse and Montpellier; Montpellier's university hospital took part in the multicentre DARE study of digital therapy for depression
Nouvelle-Aquitaine
Bordeaux, Limoges and Poitiers; the regional health agency builds its mental health pathway on the national Feuille de route
Hauts-de-France
Lille, Amiens and the Channel coast, with care organized through each area's psychiatric sectors and CMPs
Grand Est
Strasbourg, Nancy, Metz and Reims; University of Lorraine researchers adapted the GAD-7 for adolescents in the region
Data sovereignty
Regions hereOther regionsLow CO₂ (Google)
Local hosting on request
HiBoop runs on Google Cloud and is hosted in the US or Canada by default. On request, we can deploy in Google's regions here. Google Cloud locations
Google Cloud regions
- Paris, France Low CO₂ · 96% carbon-free
europe-west9
Low CO₂ is Google's label for a region that ran on carbon-free energy at least 75% of the time in 2025. Google's figures
- Paris, France Low CO₂ · 96% carbon-free
Why France clinics choose HiBoop
Clear About Hosting, Focused on Change
- Scales scored on submission and charted per client, from the first session onward
- French studies of the GAD-7 and ITQ sit behind two of the scales in the app
- Built for short courses of care, where early signs of change matter
- Care is €23 EUR/month, month to month, with no credit card to start
- Works the same for a solo psychologist and a multidisciplinary CMP team
- GDPR compliant, with your organization as the controller and HiBoop as its processor
EUR pricing & support
Transparent pricing in EUR with flexible payment options for clinics of every size.
CareOne clinician, month to month€23EUR/monthTeamStarting price, unlimited clinicians€180EUR/monthNetworkMulti-site organizationsCustomEnterprise pricing
100+ validated scales for France clinics
Validated scales grouped by what they measure, each with its scoring and source. Public programmes often call this routine outcome monitoring (ROM), or patient-reported outcome measures (PROMs): the same practice of giving a validated scale at regular points and reading the scores over time.
Mood and Anxiety
- PHQ-9 (Depression)
- GAD-7 (Anxiety)
- PHQ-8 (Depression, 8-item)
- PHQ-15 (Somatic Symptoms)
Trauma
- ITQ (ICD-11 PTSD and Complex PTSD)
- PCL-5 (PTSD)
- ACE (Adverse Childhood Experiences)
- C-SSRS Screener (Suicide Risk)
Children and Adolescents
- PHQ-A (Adolescent Depression)
- SCARED (Anxiety)
- SCARED-P (Anxiety, Parent Report)
- CRAFFT-2.1 (Substance Use)
Other Clinical Areas
- OCI-R (OCD)
- MDQ (Bipolar)
- MAST (Alcohol Use)
- SWLS (Life Satisfaction)
Resources for France practitioners
Billing guides, compliance documentation, and clinical practice resources.
- AnxietyGAD-7 Clinical Guide
Scoring, cut-offs and how to follow anxiety from session to session
- DepressionPHQ-9 Clinical Guide
Severity bands, item 9, and reading change over a short course
- TraumaPCL-5 Clinical Guide
The PTSD Checklist for DSM-5: scoring and monitoring over time
- PracticeMeasurement-Based Care
Why measuring at every session helps, and how to start without adding admin
Clinical practice resources · France
Official bodies, clinical guidelines, and regulatory references. France.
- Mon soutien psy
Ministry of Health (Santé.fr)
Who can use the scheme, how many sessions are covered each year, and how to reach a participating psychologist directly.
- Centre médico-psychologique (CMP)
Santé.fr
How sector-based public mental health centres work, who staffs them and how people are linked to their local CMP.
- Parcours de santé mentale
ARS Nouvelle-Aquitaine
A regional health agency's summary of the national roadmap and how it shapes local mental health pathways.
- Depression and Anxiety: Data
Santé publique France
National survey estimates of depressive episodes and the care people receive.
- Santé (health data)
CNIL
The French data protection authority's guidance for organizations that process health data.
- HDS & ASIP Santé - Compliance
Google Cloud (vendor compliance page)
The HDS hosting certification that Article L.1111-8 of the Public Health Code requires, which HiBoop does not hold.
Crisis and urgent help lines
Measurement-based care
…starts with what we measure, and how long.
Send your first check-in today, with your own assessments and clients. For teams, we set up your assessments and schedules with you. Prefer a guided start? You can book a walkthrough on the next page.
Start- Everything in HiBoop, by workflow, and what shipped lately.Features
- 100+ validated measures, with scoring guides and sources.Assessments
Frequently Asked Questions
Is HiBoop HDS-certified?
No. HiBoop runs on Google Cloud in the US or Canada, with other regions on request. Because the HDS rules apply to hosting health data for others, please talk to us about hosting before you store client data from France.
Can psychologists in Mon soutien psy use HiBoop?
HiBoop is separate from Mon soutien psy and does not bill the Assurance Maladie or submit anything on your behalf. It sends the scales you choose and scores them. How you use those scores within the scheme's sessions is your clinical decision under its rules.
Does HiBoop replace a CMP's patient record?
No. HiBoop sits alongside the record your service already keeps. It collects validated scales between appointments, scores them on submission and charts them per client, and you can export results as reports for the file.
Have these scales been studied in France?
Several have. A Marseille study validated the French GAD-7 in adults with epilepsy, a 750-person community study validated a French version of the International Trauma Questionnaire, and a Lorraine study tested the GAD-7 with adolescents. Check with us which language versions each scale is offered in.
Official sources for France
Billing and payment routes
Fee codes and amounts are set by each payer and change; check the linked schedule before you bill. HiBoop does not submit claims.
Listed for reference so you can find the official source. HiBoop is not affiliated with, and is not endorsed by, any of these organizations.