New Zealand
Privacy Act 2020 Compliant

Measurement-Based Care for New Zealand Mental Health Services

Compliant with New Zealand's Privacy Act 2020 and Health Information Privacy Code. Aligned with Te Whatu Ora guidelines. 100+ validated assessments, and a PHQ-9, GAD-7 and DASS-21 clinical workflow built for NGOs and private practices across Aotearoa.

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Privacy Act 2020 Compliant
SOC 2 Type II
Published pricing
NZST Support Hours
100+
validated assessments
DASS-21
distress, anxiety and stress
HIPC
Health Info Privacy Code
$25
a month to start (USD)

Built for New Zealand Healthcare

  • Every feature designed around New Zealand's privacy law, Te Whatu Ora requirements, and the clinical tools New Zealand practitioners actually use.

  • Privacy Act 2020 & HIPC Compliance

    Fully compliant with the New Zealand Privacy Act 2020 and the Health Information Privacy Code (HIPC).

  • Validated Outcome Tools

    HiBoop supports outcome monitoring with the PHQ-9, GAD-7 and DASS-21, alongside 100+ additional validated tools, with scoring on submission and trend tracking.

  • Security You Can Explain to Clients

    SOC 2 Type II certified. Data encrypted at rest and in transit, in line with HIPC Rule 5 (storage and security). Ask us about hosting region before you start.

  • Te Whatu Ora Alignment

    Outcome measures, reporting formats, and care pathways aligned with Te Whatu Ora (Health New Zealand) national mental health and addiction service standards.

  • One Published Price List

    Care is $25/month for one clinician, month to month. Team starts at $200/month with unlimited clinicians. Network is custom. One price list in US dollars, published on our pricing page.

  • NGO & PHO Ready

    Multi-site support for NGOs, Primary Health Organisations (PHOs), and community mental health providers. Role-based access aligns with New Zealand's multidisciplinary team model.

Mental health in New Zealand

Research data

Serving Clinics Across Aotearoa New Zealand

  • HiBoop supports behavioural health services across New Zealand's regions, from large hospital-based teams to solo practitioners in rural areas.

  • Auckland / Tāmaki Makaurau

    Metro Auckland, North Shore, Waitematā, Counties Manukau | Te Whatu Ora Northern region | highest NGO and private practice density

  • Wellington / Te Whanganui-a-Tara

    Wellington, Hutt Valley, Porirua, Kāpiti | Capital & Coast DHB region | government health agencies and EAP providers

  • Canterbury / Waitaha

    Christchurch, Selwyn, Waimakariri | Waitaha Canterbury region | strong post-earthquake MBC adoption

  • Waikato / Hamilton

    Hamilton, Tauranga, Rotorua | Waikato and Bay of Plenty | rural and Māori health service integration

  • Otago / Southland

    Dunedin, Invercargill, Queenstown | Te Whatu Ora Southern region | university health services and rural clinics

  • All Other Regions

    Hawke's Bay, Taranaki, Northland, Marlborough, Nelson, West Coast, and remote areas, including telehealth-first services

Why New Zealand clinics choose HiBoop

  • Privacy-First, Funder-Ready

    • Compliant with Privacy Act 2020 & Health Information Privacy Code Rule 5
    • PHQ-9, GAD-7 and DASS-21 built in, one click to send and score
    • A boop is a gentle check-in: clients complete measures between sessions, you see the trend before you meet
    • Scores and reports export in standard formats, and you can export your data anytime
    • Multi-site support for community teams with diverse funding arrangements

  • USD pricing & support

    Transparent pricing in USD with flexible payment options for clinics of every size.

    Care
    One clinician, month to month
    $25
    USD/month
    Team
    Starting price, unlimited clinicians
    $200
    USD/month
    Network
    Multi-site organizations
    Custom
    Enterprise pricing

100+ validated scales for New Zealand clinics

  • Scales commonly referenced in New Zealand's clinical practice guidelines.

  • Primary Screens

    • DASS-21 (Depression, Anxiety, Stress)
    • PHQ-9 (Depression)
    • GAD-7 (Anxiety)
    • MAST (Alcohol Use)

  • Trauma & PTSD

    • PCL-5 (PTSD)
    • ITQ (Complex PTSD)
    • ACE (Adverse Childhood Experiences)
    • C-SSRS Screener (Suicide Risk)

  • Child & Adolescent

    • SCARED (Anxiety)
    • VADRS-Parent (ADHD, Parent Report)
    • CRAFFT-2.1 (Substance Use)
    • PHQ-A (Adolescent Depression)

  • Cultural & Specialist Tools

    • PSS-10 (Perceived Stress)
    • SWLS (Life Satisfaction)
    • MDQ (Bipolar)
    • OCI-R (OCD)
Browse all assessments

Grants & funding for New Zealand mental health clinics

Funding Guide

  • Public and private funding programs that support measurement-based care implementation.

  • Health New Zealand / Te Whatu Ora

    Te Whatu Ora Primary Mental Health and Addiction Programme

    Tech eligible

    Funded Access to Psychological Therapies (IAPT-aligned) initiative. Primary care mental health practices using standardised outcome measures may qualify for enhanced contract funding. K10 and PHQ-9 are specified outcome tools.

    Varies by DHB regionLearn more

  • Mental Health Foundation of New Zealand

    Mental Health Foundation — Digital Wellbeing Grants

    Tech eligible

    Community mental health organisations adopting digital outcome tracking and measurement tools can apply for innovation grants through the MHF's annual funding rounds.

    Up to NZ$30KLearn more

  • Primary Health Organisations (PHOs)

    PHO Quality Improvement Programme

    Tech eligible

    Most New Zealand PHOs administer practice improvement and digital health adoption funding for affiliated GP and mental health practices. Ask your PHO whether outcome monitoring tools are an eligible line item.

    Varies by PHOLearn more
View all grants & funding

Resources for New Zealand practitioners

  • Billing guides, compliance documentation, and clinical practice resources.

  • ReferenceK10 Reference Guide

    Kessler-10 scoring and interpretation. Reference page; not offered in the HiBoop app

  • DepressionPHQ-9 Clinical Guide

    Most-used NZ depression screen, admin, scoring, MCID

  • EvidenceMeasurement-Based Care

    What systematic outcome monitoring is, and how to make it part of every session

  • ToolsFull Assessment Library

    100+ validated scales including PHQ-9, GAD-7 and PCL-5, each with a clinical guide

Clinical practice resources · New Zealand

Latest in mental health in New Zealand

Measurement-based care

…starts with what we measure, and how long.

Frequently Asked Questions

  • Is HiBoop compliant with New Zealand's Privacy Act 2020?

    Yes. HiBoop is fully compliant with the New Zealand Privacy Act 2020 and the Health Information Privacy Code (HIPC). All patient health information is processed under the 13 HIPC Rules, including Rule 5 (storage and security). SOC 2 Type II certified, with data encrypted at rest and in transit; ask us about hosting region. We maintain appropriate technical and organisational safeguards as required by the Privacy Act 2020.

  • Does HiBoop support the K10, Te Whatu Ora's mandated screener?

    No. HiBoop does not currently offer the K10 (Kessler Psychological Distress Scale). For distress and symptom monitoring, HiBoop offers the DASS-21, PHQ-9 and GAD-7, with scoring on submission and trend tracking, alongside 100+ additional validated tools.

  • What pricing model works for New Zealand NGOs and PHOs?

    HiBoop has one price list, published on our pricing page in US dollars, and it is the same wherever you practise. Care is $25/month for one clinician, month to month, with no credit card to start. Team starts at $200/month with unlimited clinicians. Network is custom for multi-site organizations. You can export your data anytime.

  • Can we use HiBoop for culturally appropriate Māori mental health services?

    HiBoop's library includes scales that have been studied in New Zealand populations. Talk to us about your service: we want the tools to be used in ways that respect tikanga and the Te Tiriti o Waitangi principles of partnership, protection, and participation.