AU
Privacy Act 1988 Compliant

Measurement-Based Care for Australian Mental Health Providers

Compliant with the Privacy Act 1988 and Australian Privacy Principles (APPs). Better Access outcome measurement with DASS-21, PHQ-9 and GAD-7: one-click administration, scoring, and GP review exports. 100+ validated assessments.

Schedule a WalkthroughBrowse assessments
Privacy Act 1988 Compliant
SOC 2 Type II
Published pricing
AEST Support Hours
100+
validated assessments
DASS-21
distress, anxiety and stress
APPs
Australian Privacy Principles
$25
a month to start (USD)

Built for Australian Healthcare

  • Every feature designed around the Privacy Act 1988, Better Access MBS requirements, and the clinical tools Australian practitioners already use.

  • Privacy Act 1988 & APP Compliance

    Fully compliant with the Privacy Act 1988 and all 13 Australian Privacy Principles. Health information is treated as sensitive information under APP 3. No international transfers without adequate safeguards. Regulated by the OAIC.

  • Better Access Outcome Measures

    Medicare Better Access GP Mental Health Treatment Plan reviews call for a validated outcome measure. HiBoop handles DASS-21, PHQ-9 and GAD-7 administration, scoring, and GP review documentation, alongside 100+ additional validated tools.

  • Security You Can Explain to Clients

    SOC 2 Type II certified. Data encrypted at rest and in transit, in line with the security expectations of APP 11. Ask us about hosting region before you start.

  • Better Access & PHN-Ready

    Outcome measurement workflows aligned with Medicare Better Access MBS item requirements and Primary Health Network (PHN) commissioned service contracts. Supports GP Mental Health Treatment Plan review documentation.

  • One Published Price List

    Care is $25/month for one clinician, month to month. Team starts at $200/month with unlimited clinicians. Network is custom. One price list in US dollars, published on our pricing page.

  • Private Practice & PHN Ready

    Serves solo psychologists, group practices, and PHN-commissioned mental health services. Multi-site support and role-based access for multidisciplinary teams, including APS-registered and ACMHN-credentialed practitioners.

Mental health in Australia

Research data

Serving Mental Health Providers Across Australia

  • HiBoop supports Better Access clinicians, PHN-commissioned services, and private practices across all Australian states and territories.

  • New South Wales

    Sydney, Newcastle, Wollongong, Canberra | NSW PHN regions | largest private psychology market in Australia

  • Victoria

    Melbourne, Geelong, Ballarat, Bendigo | Victorian PHNs | strong community mental health and PHN commissioning

  • Queensland

    Brisbane, Gold Coast, Sunshine Coast, Cairns | Queensland PHNs | rural and remote telehealth-first services

  • Western Australia

    Perth, Fremantle, Bunbury | WA PHN | large geographic catchment with strong telehealth adoption

  • South Australia & Northern Territory

    Adelaide, Darwin, Alice Springs | SA/NT PHNs | Aboriginal and Torres Strait Islander community mental health services

  • Tasmania & ACT

    Hobart, Launceston, Canberra | smaller PHN regions | university health services and government employee EAP platforms

Why Australia clinics choose HiBoop

  • Better Access Ready, Privacy-First

    • DASS-21, PHQ-9 and GAD-7 built in for Better Access GP Mental Health Treatment Plan reviews
    • Privacy Act 1988 + APPs compliant, health data classified as sensitive information, highest protection
    • A boop is a gentle check-in: clients complete measures between sessions, you see the trend before you meet
    • Care is $25/month, month to month, with no credit card to start
    • Scores and reports export in standard formats, and you can export your data anytime

  • USD pricing & support

    Transparent pricing in USD with flexible payment options for clinics of every size.

    Care
    One clinician, month to month
    $25
    USD/month
    Team
    Starting price, unlimited clinicians
    $200
    USD/month
    Network
    Multi-site organizations
    Custom
    Enterprise pricing

100+ validated scales for Australia clinics

  • Scales commonly referenced in Australia's clinical practice guidelines.

  • Better Access / Core Outcomes

    • PHQ-8 (Depression)
    • DASS-21 (Depression, Anxiety, Stress)
    • PHQ-9 (Depression)
    • GAD-7 (Anxiety)

  • Trauma & PTSD

    • PCL-5 (PTSD)
    • ITQ (Complex PTSD)
    • ACE (Adverse Childhood Experiences)
    • C-SSRS Screener (Suicide Risk)

  • Child & Adolescent

    • SCARED (Anxiety)
    • VADRS-Parent (ADHD, Parent Report)
    • CRAFFT-2.1 (Substance Use)
    • PHQ-A (Adolescent Depression)

  • Specialist & Comorbidity

    • MAST (Alcohol Use)
    • DAST-10 (Drug Use)
    • MDQ (Bipolar)
    • SWLS (Life Satisfaction)
Browse all assessments

Grants & funding for Australia mental health clinics

Funding Guide

  • Public and private funding programs that support measurement-based care implementation.

  • Primary Health Networks (PHNs) — Dept of Health & Aged Care

    PHN Mental Health Commissioning

    Tech eligible

    Australia's 31 PHNs commission local mental health services and outcome monitoring infrastructure. PHN-contracted mental health services are required to use validated outcome measures. K10 is the standard population screening tool. Technology platforms that support Better Access alignment and validated outcome measurement are eligible for commissioning consideration.

    Varies by PHN regionLearn more

  • Services Australia / Medicare

    Better Access — MBS Item Compliance Support

    Tech eligible

    Better Access MBS billing for GP Mental Health Treatment Plan reviews requires documented use of a validated outcome tool (K10 is standard). HiBoop does not offer the K10. It scores the DASS-21, PHQ-9 and GAD-7 and keeps each result on one timeline you can reference in the review.

    N/A (billing eligibility support)Learn more

  • DHCRC — Australian Research Council

    Digital Health Cooperative Research Centre

    Tech eligible

    The DHCRC funds collaborative digital health research and innovation. Mental health technology platforms demonstrating outcome measurement capability are eligible for research partnership programs. Connects practices with university and CSIRO digital health research.

    Varies by project streamLearn more
View all grants & funding

Resources for Australia practitioners

  • Billing guides, compliance documentation, and clinical practice resources.

  • ReferenceK10 Reference Guide

    Kessler-10, widely used in Better Access. Reference page; not offered in the HiBoop app

  • DepressionPHQ-9 Clinical Guide

    Most-used depression screen, admin, scoring, MCID interpretation

  • EvidenceMeasurement-Based Care

    What systematic outcome monitoring is, and how to make it part of every session

  • ToolsFull Assessment Library

    100+ validated scales including DASS-21, PHQ-9, GAD-7 and PCL-5

Clinical practice resources · Australia

  • Official bodies, clinical guidelines, and regulatory references. Australia.

  • Better Access to Psychiatrists, Psychologists and GPs

    Services Australia

    Medicare Better Access initiative, eligibility, MBS item numbers, and referral requirements for mental health treatment plans.

  • Clinical Practice Guidelines

    RANZCP (Royal Australian & NZ College of Psychiatrists)

    Evidence-based guidelines for mood disorders, anxiety, psychosis, eating disorders, and other conditions in Australasian populations.

  • Mental Health Services in Australia

    Australian Institute of Health and Welfare (AIHW)

    National data collection, outcome measurement standards, and PMHC-MDS reporting requirements for funded mental health services.

  • Privacy Act & Australian Privacy Principles for Health Providers

    OAIC (Office of the Australian Information Commissioner)

    APP 11 data security obligations, sensitive information handling, and notifiable data breach requirements for health organisations.

  • Evidence-Based Psychological Interventions

    Australian Psychological Society (APS)

    Fourth edition clinical guidelines for anxiety, depression, trauma, substance use, and other presentations relevant to Australian practice.

Latest in mental health in Australia

Measurement-based care

…starts with what we measure, and how long.

Frequently Asked Questions

  • Is HiBoop compliant with Australian privacy law?

    Yes. HiBoop is fully compliant with the Privacy Act 1988 (Cth) and all 13 Australian Privacy Principles (APPs). Health information is treated as sensitive information under APP 3, requiring consent and strict purpose limitations, with no international transfers without adequate safeguards. We support OAIC guidance on health service provider obligations, including APP 11 (security of personal information) and APP 12 (access to personal information).

  • Does HiBoop support the K10 for Better Access MBS billing?

    No. HiBoop does not currently offer the K10 (Kessler Psychological Distress Scale). For Better Access outcome measurement, HiBoop offers the DASS-21, PHQ-9 and GAD-7, with scoring on submission, session-by-session tracking, and GP Mental Health Treatment Plan review documentation.

  • What pricing options are available for Australian clinicians?

    HiBoop has one price list, published on our pricing page in US dollars, and it is the same wherever you practise. Care is $25/month for one clinician, month to month, with no credit card to start. Team starts at $200/month with unlimited clinicians. Network is custom for multi-site organizations. You can export your data anytime.

  • Can PHN-commissioned services use HiBoop?

    Yes. HiBoop supports validated outcome measures such as the DASS-21, PHQ-9 and GAD-7, exports scores and reports in standard formats for your PHN reporting, and provides multi-site access for teams operating across PHN catchment areas. Contact us to discuss PHN contracting structures.