How does HiBoop protect patient data?

1 min read · Updated June 26, 2025

HiBoop is designed with a privacy-first architecture to safeguard sensitive health information. We follow stringent protocols to ensure all data is secure, accessible only by authorized users, and compliant with relevant privacy regulations.

All assessment responses are stored securely and only accessible to authorized users within your clinic. Your patients’ data belongs to them, and to you as their care provider. HiBoop simply helps you handle it responsibly.

Compliance standards

HiBoop complies with:

  • HIPAA (United States)
  • PIPEDA / PHIPA (Canada)
  • Additional international standards, where applicable

For a full breakdown of compliance, certifications, and Business Associate Agreement (BAA) details, visit the Trust Center.

Key security features

FeatureWhat it does
End-to-End EncryptionAll data encrypted at rest and in transit using industry-standard TLS/AES-256
Secure AuthenticationMulti-factor login protects all provider accounts
Role-Based Access ControlsStaff only see and manage what their role permits, learn about roles
Audit LogsAll activity is logged and time-stamped for transparency
Jurisdiction-Compliant HostingData residency options for US and Canadian providers
BAA AvailableBusiness Associate Agreements available on request

Your rights as a provider

  • Right to access: Export patient data at any time via the Reports section
  • Right to portability: Clinical records export in standardized formats
  • Right to erasure: Request permanent deletion of account data, subject to local clinical record retention laws

Further reading

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