The New Standard for Efficient, Measurement-Based Mental Health Care

Implement Measurement-Based Care That Clinicians Actually Use

HiBoop combines trusted clinical scales with instant scoring and insights to help clinics improve care, save time, and support better outcomes for patients.

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PIPEDA Compliant
HiBoop dashboard overview showing measurement-based care interface

Why Measurement-Based Care Matters

Insights from Leading Clinicians

Watch our expert panel featuring clinicians from Canada's largest addiction treatment centers, specialized mental health clinics, and leading healthcare organizations discuss the real challenges and proven solutions for implementing measurement-based care.

Stacy Ferland
VP Clinical Operations, CATC
Dr. Yelena Chorny
Physician, Former Chief of Addictions
Jilleun Tenning
Founder, InFocus
Jason Morehouse
Co-Founder, HiBoop

Key Topics Covered:

  • Debunking common myths about MBC implementation
  • How to overcome workflow integration challenges
  • Real results from organizations using HiBoop
  • Strategies for successful adoption with frontline staff

The Barriers to Better Care

Why traditional approaches are no longer enough for modern mental health care

Mobile assessment interface

Missed Diagnoses

Without time or modern tools, root conditions often go undetected or misinterpreted.

Manual Overload

Assessments take valuable clinician time to administer, score, interpret, and document.

No Longitudinal View

Progress and changes over time are difficult to capture without structured, ongoing follow-up.

Limited Reporting

Clinics need clear, consistent reporting to prove outcomes, meet funder requirements, and access grants.

"I think from the clinician standpoint there's so much maybe fear and anxiety around how much time is this going to take? I'm already busy carrying my case load and working with clients. That's probably one of the biggest myths about measurement-based care."
Stacy Ferland, VP Clinical Operations, CATC
Assessment result summary table

What is Measurement-Based Care?

Measurement-based care (MBC) is the systematic use of validated clinical assessments to guide treatment decisions and track patient outcomes over time. Research shows that MBC itself is an evidence-based practice—even just screening, retesting, and discussing results with patients improves care quality.

"Measurement-based care is itself an evidence-based practice. Even if we do nothing else other than screen people using measures, follow up with people, retest over time, and have discussions about those results—just the act of having those conversations actually changes and improves people's care."
Dr. Yelena Chorny, Former Chief of Addictions, Homewood Health Center

The HiBoop Difference

HiBoop is the new standard for efficient, measurement-based mental health care.

By combining trusted clinical scales with instant scoring and insights, HiBoop helps clinics improve care, save time, and support better outcomes for patients.

HiBoop clinical portal interface

Measurement-Based Care Has Never Been Easier

Built on a Trusted Foundation

HiBoop offers a secure, growing library of clinically validated assessments. Each is automatically scored and added to the patient's profile—with no manual effort required.

Intelligent by Design

Our proprietary machine learning algorithm analyzes responses in real time. It identifies patterns, flags potential concerns, and recommends only the most relevant assessments based on early indicators.

Thoughtful User Experience

HiBoop works on any device, is easy to navigate, and helps reduce question fatigue to keep patients engaged.

Time

Automated scoring reduces admin work and lets your team focus on people, not paperwork.

Clarity

Profiles highlight the most important patterns early, making it easier to understand each patient's needs.

Outcomes

Tracking makes it possible to see progress, adjust treatment, and support long-term care planning.

Reporting

Get instant, structured patient reports and aggregated clinic-wide data for funding applications.

Familiar

Patients feel seen with assessments that are relevant, easy to complete, and available on any device.

Precision

Visual insights help identify patterns and track symptom changes across multiple domains.

Visual assessment results showing radar graph

See HiBoop in Action

Simple Assessments, Any Device

Patients complete assessments via email, SMS, or QR code on any device. The mobile-first interface includes progress indicators to reduce survey fatigue.

Assessment via QR codeClient mobile experience

Trusted by Mental Health Organizations Across Canada

Canadian Addiction Treatment Centers
"HiBoop has exceeded our expectations with their professionalism and seamless collaboration, making it easy to achieve exactly what we need from the system."
— The Clinical Leadership Team, Canadian Addiction Treatment Centers (CATC)
Clinical outcome report example

Clinical Efficiencies

  • Streamlined clinical workflows with reduced documentation
  • Consistent client assessment at admission, midway (42-day average), and discharge
  • Real-time tracking of symptom changes
  • Enhanced care coordination among multidisciplinary teams

Operational Improvements

  • Rapid client engagement with real-time progress data
  • Strengthened referrer relationships through data-driven reporting
  • Improved client motivation and reduced early treatment departures
  • Early risk identification enabling proactive interventions

Financial Impact

  • Cost containment through early risk detection
  • Better matching of clients to appropriate levels of care
  • Data-driven decision-making to optimize program effectiveness
"I could talk a lot about the efficiencies that have come with HiBoop. I've just been so impressed from day one."
Stacy Ferland, VP Clinical Operations, CATC

InFocus Counselling

InFocus is a neurodivergent virtual clinic providing psychiatric assessments for ADHD and autism, along with specialized clinical services, counseling, and coaching.

"Measurement-based care opens a door or lens into what's potentially going on. The tools help us look beyond the presenting concern and see the whole picture—particularly benefiting racialized individuals and those with language barriers who can express experiences beyond what they might verbally articulate."
Jilleun Tenning, Founder, InFocus

What Leading Clinicians Say About Measurement-Based Care

On MBC Not Restricting Clinical Judgment

"One of the biggest myths is that measurement-based care restricts creativity or flexibility in treatment. MBC really offers the opportunity to start a conversation with your patients about what you're seeing in the measurements—not that it prescribes exactly what you have to do."
Dr. Yelena Chorny

On Workflow Integration

"The biggest hurdle is workflow integration. Administering assessments adds to clinicians' operational duties. You also need a robust interface between measurement-based care tools and electronic medical records. The cultural shift requires training and support for staff to articulate benefits to clients."
Stacy Ferland, CATC

On Comprehensive Patient Understanding

"Without measurement-based care information, clients might leave with just their primary diagnosis, but miss co-occurring things that actually exacerbate their symptoms. If we can work together with comprehensive data, we get more efficacy on treatment and more client-centered support that honors that person's whole mental health profile."
Jilleun Tenning, InFocus

What Separates Organizations That Thrive with MBC from Those That Don't

Expert Insights from Dr. Yelena Chorny

1

Involve Frontline Clinicians from Day One

Don't make all the decisions about measurement-based care implementation at the executive level. Involve frontline clinicians from the beginning so they help define the value for themselves and ensure the workflow integration is seamless.

2

Start Narrow, Then Iterate

Implementation is an iterative process. Start with a narrow focus to build comfort and confidence, then expand from there.

3

Find Your Champions

Start with enthusiastic champions within your organization. Let them develop and learn processes, then leverage that energy to expand adoption across the rest of the team.

"Start narrow, iterate, and go where the energy is."
Dr. Yelena Chorny

Help Lead Canada's Move Toward Faster, More Personalized Mental Health Assessment

HiBoop is committed to helping early partners see success with minimal cost and maximum support.

Rapid Development With You In Mind

Pioneering partners provide direct input to guide development and ensure HiBoop meets real-world needs.

Media & Visibility Opportunities

Early partners may be featured in media outreach, case studies, and industry events—excellent exposure.

Dedicated Support

Each partner is paired with a success manager and receives ongoing access to expert training and resources.

Frequently Asked Questions

How long does it take to implement HiBoop?

Most practices complete onboarding within 1-2 days. Our team helps you configure assessment protocols, train staff, and import patient lists—all included in your subscription.

What assessments does HiBoop support?

We offer a growing library of clinically validated assessments including PHQ-9, GAD-7, PCL-5, AUDIT, ASSIST, ACE, WHO-QOL, and many more. We also support custom questionnaires for specialized programs.

Does HiBoop integrate with our EHR?

EHR integrations are coming soon. In the meantime, HiBoop offers easy data exports in multiple formats (CSV, PDF, Excel) for seamless transfer to your existing systems.

Is HiBoop HIPAA compliant?

Yes. HiBoop is HIPAA, SOC 2, and PIPEDA compliant with enterprise-grade encryption, secure data storage, and comprehensive audit logging.

Can we customize assessment protocols for our specific programs?

Absolutely. As one customer noted: "I like that we're able to customize the tools based on client presentation." You can add screeners, create protocols by patient type, and tailor assessments to your practice needs.

What kind of support do you provide?

New partners are paired with a dedicated success manager and receive ongoing access to expert training, resources, and premium support.

How does HiBoop help with comprehensive patient care beyond our specialty?

HiBoop allows you to screen across multiple domains even if you don't formally diagnose or treat all conditions. This comprehensive view enables better referrals, warm handoffs, and wraparound support for co-occurring conditions.

Does measurement-based care restrict clinical judgment?

No. As Dr. Yelena Chorny notes: "MBC offers the opportunity to start a conversation with your patients about what you're seeing in the measurements—not that it prescribes exactly what you have to do." It enhances clinical decision-making rather than replacing it.