Clinic Management
How do staff accept their invitation and create a password?
It’s simple! When a staff member is added to HiBoop, they will receive an email invitation with a link to create their account. They’ll just need to set a password to complete the setup.
How do I remove a staff member?
To remove a staff member:
- Go to the Team page.
- Click the three dots on the far right of the staff member’s name.
- Select "Remove" to revoke their access.
Staff Permissions
My team did not receive the invitation via email, where is it?
If the invitation email hasn’t arrived, try the following:
✔ Check junk/spam folders – Sometimes emails are filtered incorrectly.
✔ Confirm the @hiboop domain is marked as safe – Your internal IT team may need to whitelist it.
✔ Still not receiving it? Contact us at [email protected], and we’ll help!
How do I update my clinic information?
Clinic admins can update clinic details by:
- Signing in to their HiBoop admin account.
- Clicking their name in the bottom left menu.
- Selecting "Clinic" from the menu.
From there, admins can edit the clinic name, address, and primary email address.
How do I add new staff?
Admins can manage staff by:
- Accessing Clinic Settings from the bottom left menu.
- Navigating to the "Team" page.
- Adding new staff members or removing existing ones.