[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"comparison-qualifacts":3},{"id":4,"title":5,"assessmentSlug":6,"body":7,"canIntegrate":14,"category":15,"competitorBestFor":16,"competitorDescription":15,"competitorLogo":22,"competitorName":23,"competitorPricing":24,"competitorProfile":28,"competitorSize":15,"competitorStrengths":38,"competitorTagline":15,"competitorType":55,"competitorUseCases":56,"description":11,"extension":69,"faqs":70,"features":89,"heroSubtitle":204,"heroTitle":205,"hiboopBestFor":206,"hiboopPricing":215,"hiboopStrengths":219,"hiboopUseCases":239,"hidePricing":95,"integrationText":251,"meta":252,"navigation":14,"path":254,"roi":255,"seo":260,"slug":261,"stem":262,"switchingReasons":263,"__hash__":282},"comparisons\u002Fvs\u002Fqualifacts.md","HiBoop vs Qualifacts (Credible) • MBC Platform vs Behavioral Health EHR 2026","phq-9",{"type":8,"value":9,"toc":10},"minimark",[],{"title":11,"searchDepth":12,"depth":12,"links":13},"",2,[],true,null,[17,18,19,20,21],"Large behavioral health organizations needing a full clinical EHR system of record","Community mental health centers (CMHCs) with complex billing and claims requirements","Organizations requiring medication management and integrated e-prescribing","Multi-program organizations needing scheduling, care coordination, and outcomes within a single platform","IDD and SUD programs with specialized documentation and compliance needs","https:\u002F\u002Flogo.clearbit.com\u002Fqualifacts.com","Qualifacts",{"small":25,"medium":26,"large":27},"$2,500+\u002Fmonth","$5,000-$7,500\u002Fmonth","$10,000+\u002Fmonth (enterprise)",{"founded":29,"headquarters":30,"size":31,"website":32,"logo":22,"certifications":33,"funFact":37},2000,"Nashville, TN","1,000+ organizations, 100,000+ clinicians","https:\u002F\u002Fqualifacts.com",[34,35,36],"ONC Certified Health IT","HIPAA Compliant","SOC 2","Qualifacts acquired Credible Behavioral Health in 2021, combining two of the largest behavioral health EHR platforms in the US under one company - making it one of the dominant systems of record for CMHCs and large behavioral health organizations nationwide.",[39,43,47,51],{"title":40,"description":41,"icon":42},"Complete Behavioral Health EHR","Full clinical documentation, treatment planning, diagnosis management, and clinical notes purpose-built for community behavioral health workflows","ph:clipboard-text-bold",{"title":44,"description":45,"icon":46},"Integrated Billing and RCM","End-to-end revenue cycle management with claims management, insurance eligibility verification, and reimbursement optimization for behavioral health organizations","ph:receipt-bold",{"title":48,"description":49,"icon":50},"Medication Management and e-Prescribing","Integrated medication management, e-prescribing, and pharmacy workflows for organizations providing medication-assisted treatment and psychiatric medication management","ph:pill-bold",{"title":52,"description":53,"icon":54},"Multi-Program Care Coordination","Scheduling, referral management, and care coordination across multiple programs and service lines within a single system of record for large behavioral health organizations","ph:users-three-bold","ehr-platform",[57,61,65],{"title":58,"example":59,"icon":60},"Community Mental Health Centers","CMHCs with complex multi-payer billing, crisis services, outpatient programs, and care coordination needs across a full continuum of behavioral health services","ph:hospital-bold",{"title":62,"example":63,"icon":64},"Large SUD Treatment Organizations","Substance use disorder programs requiring medication-assisted treatment documentation, e-prescribing, group therapy notes, and multi-level care billing","ph:first-aid-bold",{"title":66,"example":67,"icon":68},"IDD Service Providers","Intellectual and developmental disability organizations with specialized documentation requirements, waiver billing, and person-centered planning workflows","ph:hand-heart-bold","md",[71,74,77,80,83,86],{"question":72,"answer":73},"What is Qualifacts and what is it used for?","Qualifacts is one of the largest behavioral health EHR companies in the United States, offering two primary platforms: Credible (focused on community mental health centers and large behavioral health organizations) and CareLogic (a legacy platform serving similar markets). Founded in 2000 and headquartered in Nashville, TN, Qualifacts serves over 1,000 organizations and 100,000 clinicians. It provides a comprehensive behavioral health EHR covering clinical documentation, treatment planning, billing and revenue cycle management, medication management, scheduling, care coordination, and outcomes reporting for CMHCs, SUD programs, IDD organizations, and other large behavioral health providers.",{"question":75,"answer":76},"Does Qualifacts include validated MBC assessments like PHQ-9 and GAD-7?","Qualifacts (Credible\u002FCareLogic) includes standard behavioral health assessments within the EHR, including core tools like PHQ-9 and GAD-7. However, it is not a purpose-built measurement-based care platform. The assessment library is more limited than a dedicated MBC platform, and it lacks the adaptive protocol engine that automatically suggests follow-up assessments based on scores, the per-clinician longitudinal outcome dashboards, and the HEDIS-compatible aggregate reporting that organizations need for value-based care contracts and payer quality programs. For deep MBC workflows, most Qualifacts users add HiBoop as a dedicated MBC layer.",{"question":78,"answer":79},"Can HiBoop work alongside a Qualifacts EHR deployment?","Yes. HiBoop is explicitly designed to work alongside EHR systems like Qualifacts Credible and CareLogic - not to replace them. Qualifacts handles clinical documentation, billing, RCM, and care coordination. HiBoop handles the dedicated MBC workflow: delivering validated assessments to patients via SMS or portal, auto-scoring results, triggering clinical alerts above severity thresholds, and generating population outcome reports. Assessment results from HiBoop export as PDF or HL7 messages to attach to Qualifacts clinical notes, maintaining a unified clinical record without duplicate documentation.",{"question":81,"answer":82},"Why would a behavioral health organization add HiBoop on top of Qualifacts?","Organizations add HiBoop to Qualifacts primarily for four reasons. First, to implement a structured MBC protocol with adaptive assessment logic that Qualifacts does not provide natively. Second, to generate HEDIS-compatible aggregate outcome reports needed for value-based care contracts, CARF accreditation, and Joint Commission surveys. Third, to give clinical supervisors per-clinician outcome dashboards for data-driven supervision and quality improvement. Fourth, to automate assessment delivery to patients via SMS - reducing administrative burden and improving assessment completion rates compared to manual in-session administration in the EHR.",{"question":84,"answer":85},"How does HiBoop compare to Qualifacts for addiction treatment programs?","Qualifacts (Credible\u002FCareLogic) is the system of record for SUD treatment organizations - handling clinical notes, group therapy documentation, medication-assisted treatment workflows, billing, and compliance. HiBoop is the system of engagement for MBC within those programs. HiBoop delivers validated SUD-specific assessments including AUDIT, DAST-10, CAGE-AID, and ASSIST, alongside mental health tools like PHQ-9, GAD-7, and PCL-5 for dual-diagnosis screening. HiBoop's adaptive logic cross-references these instruments to surface comorbidity patterns at intake and track treatment response over time. HiBoop also generates FUA and FUT measure data needed for payer quality reporting in substance use treatment.",{"question":87,"answer":88},"What is the pricing difference between HiBoop and Qualifacts?","Qualifacts (Credible\u002FCareLogic) is enterprise-licensed behavioral health EHR software typically priced at $2,500–$10,000+ per month for mid- to large-sized organizations, depending on program size, number of users, modules selected, and implementation scope. HiBoop is priced as a dedicated MBC layer: $200–500\u002Fmonth for smaller programs (5–10 clinicians) and $500–1,500\u002Fmonth for mid-sized organizations (10–50 clinicians), with custom enterprise pricing for large systems. Because HiBoop adds dedicated MBC capability without replacing the EHR, organizations typically evaluate it as an incremental investment against the VBC quality bonuses and outcome reporting capabilities it enables.",[90,107,121,134,151,165,179,192],{"category":91,"features":92},"Core Focus",[93,98,103],{"name":94,"hiboop":14,"competitor":95,"hiboopNote":96,"competitorNote":97},"Dedicated MBC Protocol Engine",false,"Purpose-built adaptive assessment workflows with comorbidity detection","Basic assessment forms within EHR; not a dedicated MBC platform",{"name":99,"hiboop":14,"competitor":100,"hiboopNote":101,"competitorNote":102},"Measurement-Based Care (MBC) Protocols","partial","Protocol-driven, adaptive workflows that accelerate clinical decision-making","Outcomes measurement within EHR; limited protocol automation",{"name":104,"hiboop":14,"competitor":100,"hiboopNote":105,"competitorNote":106},"Outcome Measurement & Longitudinal Trending","Automated PHQ-9, GAD-7, AUDIT trends with per-clinician dashboards","Outcomes reporting available; lacks per-clinician dashboard depth",{"category":108,"features":109},"Clinical Documentation",[110,113,115,117,119],{"name":111,"hiboop":95,"competitor":14,"competitorNote":112},"Electronic Health Records (EHR)","Full behavioral health EHR with clinical notes, treatment plans, diagnoses",{"name":114,"hiboop":95,"competitor":14},"Clinical Notes & Documentation",{"name":116,"hiboop":95,"competitor":14},"Treatment Plan Management",{"name":118,"hiboop":95,"competitor":14},"Medication Management and e-Prescribing (EPCS)",{"name":120,"hiboop":95,"competitor":14},"Group Therapy Documentation",{"category":122,"features":123},"Practice & Revenue Management",[124,126,128,130,132],{"name":125,"hiboop":95,"competitor":14},"Appointment Scheduling",{"name":127,"hiboop":95,"competitor":14},"Billing & Claims Management",{"name":129,"hiboop":95,"competitor":14},"Revenue Cycle Management (RCM)",{"name":131,"hiboop":95,"competitor":14},"Insurance Eligibility Verification",{"name":133,"hiboop":95,"competitor":14},"Care Coordination & Referral Management",{"category":135,"features":136},"Assessment Library & Clinical Tools",[137,143,145,147,149],{"name":138,"hiboop":139,"hiboopNote":140,"competitor":141,"competitorNote":142},"Total Validated Assessments","badge:50+ Tools","badge-primary","badge:Standard EHR Tools","badge-secondary",{"name":144,"hiboop":14,"competitor":14},"Core Tools (PHQ-9, GAD-7, PCL-5, AUDIT, DAST-10)",{"name":146,"hiboop":14,"competitor":14},"Automated Scoring & Clinical Cutoffs",{"name":148,"hiboop":14,"competitor":14},"Longitudinal Outcome Tracking",{"name":150,"hiboop":14,"competitor":95},"Adaptive Diagnostic Logic",{"category":152,"features":153},"Clinical Intelligence",[154,157,159,161,163],{"name":150,"hiboop":14,"competitor":95,"hiboopNote":155,"competitorNote":156},"Auto-suggests follow-up assessments based on cross-instrument scoring","No adaptive protocol engine",{"name":158,"hiboop":14,"competitor":95},"Per-Clinician Outcome Dashboards",{"name":160,"hiboop":14,"competitor":95},"Comorbidity Pattern Detection",{"name":162,"hiboop":14,"competitor":100},"Clinical Alert Thresholds (e.g., PHQ-9 ≥ 15)",{"name":164,"hiboop":14,"competitor":95},"Provisional Diagnosis Suggestions",{"category":166,"features":167},"Value-Based Care & Reporting",[168,170,175,177],{"name":169,"hiboop":14,"competitor":14},"Aggregate Outcome Reports",{"name":171,"hiboop":172,"hiboopNote":173,"competitor":174,"competitorNote":142},"HEDIS\u002FMIPS Quality Measures","badge:Customizable","badge-success","badge:Standard",{"name":176,"hiboop":14,"competitor":14},"Program-Level Outcome Tracking",{"name":178,"hiboop":14,"competitor":14},"Export Formats (CSV, PDF, HL7)",{"category":180,"features":181},"Integration & Technology",[182,186,188,190],{"name":183,"hiboop":184,"hiboopNote":173,"competitor":185,"competitorNote":142},"HL7\u002FFHIR Open API Access","badge:Comprehensive","badge:Available",{"name":187,"hiboop":14,"competitor":14},"API Access for Custom Integration",{"name":189,"hiboop":14,"competitor":14},"Patient Portal (Web + Mobile)",{"name":191,"hiboop":14,"competitor":14},"SMS\u002FEmail Reminders",{"category":193,"features":194},"Compliance & Security",[195,196,198,199,200,202],{"name":35,"hiboop":14,"competitor":14},{"name":197,"hiboop":14,"competitor":14},"BAA Available",{"name":34,"hiboop":95,"competitor":14},{"name":36,"hiboop":14,"competitor":14},{"name":201,"hiboop":14,"competitor":14},"Audit Logging",{"name":203,"hiboop":14,"competitor":14},"Role-Based Access Controls","Qualifacts - the company behind Credible and CareLogic - is one of the largest behavioral health EHR platforms in the US, serving CMHCs, SUD programs, and IDD organizations. HiBoop is a dedicated measurement-based care platform that delivers 50+ validated assessments, automated outcome tracking, and value-based care reporting that works alongside any EHR, including Qualifacts.","HiBoop vs Qualifacts (Credible): Platform Comparison 2026",[207,208,209,210,211,212,213,214],"You need \u003Cstrong>robust HL7\u002FFHIR Open API Access\u003C\u002Fstrong> with Epic, Cerner, Netsmart, or Kipu","You want \u003Cstrong>50+ validated assessment library\u003C\u002Fstrong> with comprehensive condition coverage","You need \u003Cstrong>granular clinical alert configuration\u003C\u002Fstrong> (custom thresholds, escalation rules)","You prioritize \u003Cstrong>customizable HEDIS\u002FMIPS reporting\u003C\u002Fstrong> with detailed quality measures","You already run \u003Cstrong>Qualifacts (Credible or CareLogic)\u003C\u002Fstrong> and want to add dedicated MBC without replacing your EHR","Your organization needs \u003Cstrong>HEDIS-compatible outcome reports\u003C\u002Fstrong> for VBC contracts, CARF, or Joint Commission accreditation","You want \u003Cstrong>adaptive comorbidity detection\u003C\u002Fstrong> that cross-references PHQ-9, GAD-7, PCL-5, AUDIT, and other tools automatically","Your SUD or CMHC program needs \u003Cstrong>per-clinician outcome dashboards\u003C\u002Fstrong> to support clinical supervision and quality improvement",{"small":216,"medium":217,"large":218},"$200-500\u002Fmo","$500-1,500\u002Fmo","$2,000-5,000\u002Fmo",[220,224,228,231,235],{"icon":221,"title":222,"description":223},"ph:plugs-connected","SOC 2 Type II Audited Open API Access","HiBoop's HL7\u002FFHIR integration capabilities are comprehensive, supporting bidirectional data sync with Epic, Cerner, Netsmart, and Kipu. Critical for large health systems and clinics with complex technical environments.",{"icon":225,"title":226,"description":227},"ph:list-checks","Extensive Assessment Library","With 50+ validated tools including specialty assessments (BDI-II, MDQ, CAGE-AID, World Health Organization-QOL), HiBoop covers more clinical conditions and research scenarios. Ideal for multi-program clinics with diverse patient populations.",{"title":150,"description":229,"icon":230},"Automatically cross-references scores across PHQ-9, GAD-7, PCL-5, AUDIT, and other instruments to surface comorbidity patterns and suggest clinically relevant follow-up assessments","ph:brain-bold",{"title":232,"description":233,"icon":234},"Value-Based Care Reporting","HEDIS-compatible aggregate outcome data, FUA\u002FFUT measure tracking, and population health dashboards for quality-based payment programs and payer reporting","ph:currency-dollar-bold",{"title":236,"description":237,"icon":238},"EHR-Agnostic Architecture","Works alongside Qualifacts (Credible\u002FCareLogic) or any other EHR via HL7\u002FFHIR - no replacement of existing clinical infrastructure required","ph:plugs-connected-bold",[240,244,248],{"title":241,"example":242,"icon":243},"CMHC and SUD Programs Adding MBC","Large behavioral health organizations already on Qualifacts Credible that need a dedicated MBC layer for validated assessment delivery, automated scoring, and population outcome reporting","ph:buildings-bold",{"title":245,"example":246,"icon":247},"Value-Based Care Contracts","Organizations tracking HEDIS FUA\u002FFUT measures, depression remission rates, and SUD treatment engagement metrics for payer quality programs and VBC contract reporting","ph:chart-line-bold",{"title":249,"example":250,"icon":230},"Dual-Diagnosis and SUD Outcome Tracking","Addiction treatment programs using PHQ-9, GAD-7, AUDIT, DAST-10, and PCL-5 in adaptive workflows to detect comorbid mental health conditions and track treatment response over time","\n\t\t\u003Cp>\u003Cstrong>Yes.\u003C\u002Fstrong> HiBoop is designed to work alongside Qualifacts (Credible or CareLogic) - not to replace it. Many behavioral health organizations use both in tandem:\u003C\u002Fp>\n\t\t\u003Cul>\n\t\t\t\u003Cli>\u003Cstrong>Qualifacts (Credible\u002FCareLogic)\u003C\u002Fstrong> serves as the system of record for clinical documentation, treatment plans, billing, RCM, medication management, scheduling, and care coordination.\u003C\u002Fli>\n\t\t\t\u003Cli>\u003Cstrong>HiBoop\u003C\u002Fstrong> serves as the system of engagement for measurement-based care - delivering validated assessments to patients, auto-scoring results, triggering clinical alerts, and tracking outcomes longitudinally.\u003C\u002Fli>\n\t\t\u003C\u002Ful>\n\t\t\u003Cp>HiBoop integrates with Qualifacts via HL7\u002FFHIR:\u003C\u002Fp>\n\t\t\u003Cul>\n\t\t\t\u003Cli>Assessment results from HiBoop export as structured PDF or HL7 messages to attach directly to Qualifacts clinical notes\u003C\u002Fli>\n\t\t\t\u003Cli>Patient demographics and encounter data sync from Qualifacts to HiBoop to eliminate duplicate data entry\u003C\u002Fli>\n\t\t\t\u003Cli>Aggregate outcome data from HiBoop feeds into population health and quality reporting workflows\u003C\u002Fli>\n\t\t\u003C\u002Ful>\n\t\t\u003Cp>\u003Cstrong>Key distinction:\u003C\u002Fstrong> Qualifacts is the system of record for clinical documentation and billing. HiBoop is the system of engagement for measurement-based care - delivering validated assessments to patients, tracking outcomes over time, and generating the evidence-based quality data that VBC contracts and accreditation bodies require.\u003C\u002Fp>\n\t\n",{"metaTitle":5,"metaDescription":253},"HiBoop vs Qualifacts (Credible\u002FCareLogic): compare dedicated MBC with validated assessments and outcome tracking against a full behavioral health EHR. Find the right fit for your organization.","\u002Fvs\u002Fqualifacts",{"timeSavedPerWeek":256,"additionalRevenue":257,"patientThroughputIncrease":258,"manualWorkReduction":259},"5-8 hours","$40,000-$120,000\u002Fyear from VBC bonuses","20-25% more assessments completed","75% reduction in manual scoring and charting",{"title":5,"description":11},"qualifacts","vs\u002Fqualifacts",[264,268,273,278],{"title":94,"problem":265,"solution":266,"outcome":267},"Qualifacts (Credible\u002FCareLogic) includes basic outcomes measurement within the EHR, but it is not a purpose-built MBC platform. Assessment delivery, adaptive protocol logic, and longitudinal outcome tracking are secondary to the system's core clinical documentation and billing workflows.","HiBoop is built from the ground up for measurement-based care. It delivers 50+ validated assessments directly to patients via SMS or portal, automatically scores results against clinical cutoffs, and tracks outcomes longitudinally - without requiring any changes to your existing Qualifacts workflow.","Standardized, validated outcome data available for every patient encounter",{"title":269,"problem":270,"solution":271,"outcome":272},"Adaptive Comorbidity Detection Across All Conditions","Qualifacts supports standard behavioral health assessments within the EHR, but clinicians must manually select and administer instruments. There is no adaptive logic that cross-references results across tools to surface comorbidity patterns automatically.","HiBoop's Adaptive Diagnostic Logic cross-references PHQ-9, GAD-7, PCL-5, AUDIT, DAST-10, and other instruments in real time - automatically suggesting follow-up assessments when comorbidity signals appear, reducing missed secondary diagnoses at intake.","Faster comorbidity detection and more complete dual-diagnosis documentation at intake",{"title":274,"problem":275,"solution":276,"outcome":277},"Value-Based Care and HEDIS Reporting","Qualifacts provides operational and billing reporting aligned with its EHR workflow, but HEDIS-compatible aggregate outcome reports, FUA\u002FFUT measure tracking, and payer-facing quality dashboards are not core features of its platform.","HiBoop generates HEDIS-compatible population outcome reports, FUA\u002FFUT measure data, and aggregate program dashboards - providing the quality evidence needed for value-based care contracts, CARF accreditation surveys, and Joint Commission reporting.","$40,000–$120,000\u002Fyear in additional VBC contract revenue for qualifying organizations",{"title":158,"problem":279,"solution":280,"outcome":281},"Qualifacts provides program-level and administrative reporting, but individual clinician outcome dashboards showing patient trajectory, caseload severity, and treatment response rates are not a native feature of its EHR model.","HiBoop provides per-clinician dashboards showing each clinician's patient outcomes across time - enabling clinical supervisors to benchmark performance, identify patients at risk of deterioration, and support evidence-based treatment adjustments in supervision.","Data-driven clinical supervision and earlier identification of patients not responding to treatment","AkoCbp98el5-ijGSDIF1Mkwa3CtTAJRSLxJCMn6bx4w"]