[{"data":1,"prerenderedAt":113},["ShallowReactive",2],{"help-article-en-login-issues":3,"help-category-en-support":38},{"article":4,"fallback":37},{"id":5,"title":6,"body":7,"category":24,"categoryTitle":25,"description":26,"extension":27,"meta":28,"navigation":29,"path":30,"seo":31,"slug":32,"sourceFile":26,"stem":33,"subcategory":26,"subcategoryTitle":26,"type":34,"updatedAt":35,"__hash__":36},"helpArticles\u002Fhelp\u002Farticles\u002Flogin-issues.md","What should I do if I experience login issues?",{"type":8,"value":9,"toc":20},"minimark",[10],[11,12,13,14,19],"p",{},"If you’re having trouble logging in, try these steps:\nSwitch browsers – Try logging in with a different browser. If one works better than another, let us know so we can improve compatibility.\nStill having trouble? Reach out to your Customer Success Manager or contact us at ",[15,16,18],"a",{"href":17},"mailto:support@hiboop.com","support@hiboop.com"," for assistance.",{"title":21,"searchDepth":22,"depth":22,"links":23},"",3,[],"support","Technical Support",null,"md",{},true,"\u002Fhelp\u002Farticles\u002Flogin-issues",{"title":6,"description":26},"login-issues","help\u002Farticles\u002Flogin-issues","helpArticle","2025-06-24T16:52:42Z","9W_Vv10pjp6D_tQEy5ghHJg9kuAnarXoTFaWqdNN44c",false,[39,56,67,90],{"id":40,"title":41,"body":42,"category":24,"categoryTitle":25,"description":26,"extension":27,"meta":49,"navigation":29,"path":50,"seo":51,"slug":52,"sourceFile":26,"stem":53,"subcategory":26,"subcategoryTitle":26,"type":34,"updatedAt":54,"__hash__":55},"helpArticles\u002Fhelp\u002Farticles\u002Fbrowsers.md","What browsers and devices are supported?",{"type":8,"value":43,"toc":47},[44],[11,45,46],{},"HiBoop is a web-based application that works on any device (desktop, tablet, or mobile) and supports all modern web browsers as long as you have an internet connection.",{"title":21,"searchDepth":22,"depth":22,"links":48},[],{},"\u002Fhelp\u002Farticles\u002Fbrowsers",{"title":41,"description":26},"browsers","help\u002Farticles\u002Fbrowsers","2025-06-24T16:54:19Z","x-A8Zzm81n3EPoNNoLg6MGina-reciENSJFQ12TNwUY",{"id":5,"title":6,"body":57,"category":24,"categoryTitle":25,"description":26,"extension":27,"meta":65,"navigation":29,"path":30,"seo":66,"slug":32,"sourceFile":26,"stem":33,"subcategory":26,"subcategoryTitle":26,"type":34,"updatedAt":35,"__hash__":36},{"type":8,"value":58,"toc":63},[59],[11,60,13,61,19],{},[15,62,18],{"href":17},{"title":21,"searchDepth":22,"depth":22,"links":64},[],{},{"title":6,"description":26},{"id":68,"title":69,"body":70,"category":24,"categoryTitle":25,"description":26,"extension":27,"meta":83,"navigation":29,"path":84,"seo":85,"slug":86,"sourceFile":26,"stem":87,"subcategory":26,"subcategoryTitle":26,"type":34,"updatedAt":88,"__hash__":89},"helpArticles\u002Fhelp\u002Farticles\u002Foffline.md","My internet dropped, do you have offline mode?",{"type":8,"value":71,"toc":81},[72,75],[11,73,74],{},"Yes. If your internet connection drops while completing an assessment, offline mode will activate automatically. Patients can continue answering questions until the form ends, and all responses will be saved once the connection is restored.",[11,76,77],{},[78,79,80],"span",{},"Insert what is saved during offline mode",{"title":21,"searchDepth":22,"depth":22,"links":82},[],{},"\u002Fhelp\u002Farticles\u002Foffline",{"title":69,"description":26},"offline","help\u002Farticles\u002Foffline","2025-06-24T16:55:30Z","_u7QF-9cXygAsCIK8SizgYH4_BTx7gE24QXHIG130bQ",{"id":91,"title":92,"body":93,"category":24,"categoryTitle":25,"description":26,"extension":27,"meta":106,"navigation":29,"path":107,"seo":108,"slug":109,"sourceFile":26,"stem":110,"subcategory":26,"subcategoryTitle":26,"type":34,"updatedAt":111,"__hash__":112},"helpArticles\u002Fhelp\u002Farticles\u002Freport-bug.md","How do I report a bug or issue?",{"type":8,"value":94,"toc":104},[95,101],[11,96,97,98,100],{},"If you encounter a bug or technical issue, please email us at ",[15,99,18],{"href":17}," with the following details:\nA description of the issue\nScreenshots (if possible)",[11,102,103],{},"We’re a small team, and we’ll get back to you as soon as we can.",{"title":21,"searchDepth":22,"depth":22,"links":105},[],{},"\u002Fhelp\u002Farticles\u002Freport-bug",{"title":92,"description":26},"report-bug","help\u002Farticles\u002Freport-bug","2025-06-24T16:53:29Z","RhpWz8GXlf2hxsUE95HXAfbVerbnB8YIIOxYg5iVAQQ",1791793992318]