[{"data":1,"prerenderedAt":635},["ShallowReactive",2],{"help-article-en-demographics":3,"help-category-en-patients":51},{"article":4,"fallback":50},{"id":5,"title":6,"body":7,"category":37,"categoryTitle":38,"description":39,"extension":40,"meta":41,"navigation":42,"path":43,"seo":44,"slug":45,"sourceFile":39,"stem":46,"subcategory":39,"subcategoryTitle":39,"type":47,"updatedAt":48,"__hash__":49},"helpArticles\u002Fhelp\u002Farticles\u002Fdemographics.md","What demographic information is collected?",{"type":8,"value":9,"toc":33},"minimark",[10,14],[11,12,13],"p",{},"HiBoop collects:",[15,16,17,21,24,27,30],"ul",{},[18,19,20],"li",{},"Name & email",[18,22,23],{},"Job Industry",[18,25,26],{},"Substance use history",[18,28,29],{},"Existing diagnoses",[18,31,32],{},"Current medications",{"title":34,"searchDepth":35,"depth":35,"links":36},"",3,[],"patients","Patient Management",null,"md",{},true,"\u002Fhelp\u002Farticles\u002Fdemographics",{"title":6,"description":39},"demographics","help\u002Farticles\u002Fdemographics","helpArticle","2025-06-24T16:34:55Z","Jkv9yNTHOuMscIbyWb5HisbmqLj6KrhmDVfomYZ32l0",false,[52,128,222,243,257,337,383,456,487],{"id":53,"title":54,"body":55,"category":37,"categoryTitle":38,"description":39,"extension":40,"meta":121,"navigation":42,"path":122,"seo":123,"slug":124,"sourceFile":39,"stem":125,"subcategory":39,"subcategoryTitle":39,"type":47,"updatedAt":126,"__hash__":127},"helpArticles\u002Fhelp\u002Farticles\u002Fadd-patient.md","How do I add a patient to HiBoop?",{"type":8,"value":56,"toc":117},[57,60,65,85,96,106,111],[11,58,59],{},"Once your clinic account is active, adding patients to HiBoop is quick and easy.",[61,62,64],"h2",{"id":63},"steps-to-add-a-patient","Steps to add a patient",[66,67,68,76,82],"ol",{},[18,69,70,71,75],{},"Navigate to the ",[72,73,74],"strong",{},"Patients"," page",[18,77,78,79],{},"Click ",[72,80,81],{},"“Add a Patient”",[18,83,84],{},"Enter:",[15,86,87,90,93],{},[18,88,89],{},"First name",[18,91,92],{},"Last name",[18,94,95],{},"Email address (used for assessment delivery)",[66,97,99],{"start":98},4,[18,100,101,102,105],{},"(Optional) Proceed to ",[72,103,104],{},"issue an assessment"," promptly",[15,107,108],{},[18,109,110],{},"Select a delivery method - Email, in-person via QR code, or clinician view",[112,113,114],"blockquote",{},[11,115,116],{},"Tip: Patients do not need to create an account. They’ll receive a secure link when assessments are delivered via email or QR code.",{"title":34,"searchDepth":35,"depth":35,"links":118},[119],{"id":63,"depth":120,"text":64},2,{},"\u002Fhelp\u002Farticles\u002Fadd-patient",{"title":54,"description":39},"add-patient","help\u002Farticles\u002Fadd-patient","2025-06-26T20:27:14Z","wpIkw08dVJGbJMGk9_lmAiuGB1sZuV9banPgBZpIuic",{"id":129,"title":130,"body":131,"category":37,"categoryTitle":38,"description":39,"extension":40,"meta":215,"navigation":42,"path":216,"seo":217,"slug":218,"sourceFile":39,"stem":219,"subcategory":39,"subcategoryTitle":39,"type":47,"updatedAt":220,"__hash__":221},"helpArticles\u002Fhelp\u002Farticles\u002Fdelivery.md","What delivery methods are available?",{"type":8,"value":132,"toc":212},[133,136,139,144,147,152,155,160,164,171,202,207],[11,134,135],{},"HiBoop supports three flexible options for delivering assessments:",[11,137,138],{},"**Email: **Sends a secure link directly to the patient",[15,140,141],{},[18,142,143],{},"Best for remote\u002Fvirtual clients and follow-up assessments",[11,145,146],{},"**In-person (QR code): **Displays a scannable QR code",[15,148,149],{},[18,150,151],{},"Best for in-clinic use on phone or tablet",[11,153,154],{},"**Clinician Portal: **Clinician completes the assessment with or on behalf of the patient",[15,156,157],{},[18,158,159],{},"Best for assisted care or tech-limited clients",[61,161,163],{"id":162},"previewing-the-patient-experience","Previewing the patient experience",[11,165,166,167,170],{},"For a test patient (marked ",[72,168,169],{},"sandbox"," in your patient list), you can try a schedule yourself before sending it to real patients.",[66,172,173,176,187,190,196],{},[18,174,175],{},"Open the test patient's schedule.",[18,177,178,179,182,183,186],{},"Next to ",[72,180,181],{},"Delivery Method",", click ",[72,184,185],{},"\"Preview Patient Experience\"",".",[18,188,189],{},"A new tab opens and shows the assessments and forms exactly as the patient would see them.",[18,191,78,192,195],{},[72,193,194],{},"\"Preview patient dashboard\""," to see the patient's results page, filled with sample data.",[18,197,78,198,201],{},[72,199,200],{},"\"Close\""," to return to HiBoop. The answers you entered are saved to the test patient.",[112,203,204],{},[11,205,206],{},"The preview button only appears for test patients, and only after the schedule has been saved.",[112,208,209],{},[11,210,211],{},"All methods are HIPAA\u002FPIPEDA compliant and include automated reminders for email deliveries.",{"title":34,"searchDepth":35,"depth":35,"links":213},[214],{"id":162,"depth":120,"text":163},{},"\u002Fhelp\u002Farticles\u002Fdelivery",{"title":130,"description":39},"delivery","help\u002Farticles\u002Fdelivery","2026-10-05T00:00:00Z","edunM1OM3_MRx_9v3J5-UBGfWdzlfaP0uwrvxiF6rw4",{"id":5,"title":6,"body":223,"category":37,"categoryTitle":38,"description":39,"extension":40,"meta":241,"navigation":42,"path":43,"seo":242,"slug":45,"sourceFile":39,"stem":46,"subcategory":39,"subcategoryTitle":39,"type":47,"updatedAt":48,"__hash__":49},{"type":8,"value":224,"toc":239},[225,227],[11,226,13],{},[15,228,229,231,233,235,237],{},[18,230,20],{},[18,232,23],{},[18,234,26],{},[18,236,29],{},[18,238,32],{},{"title":34,"searchDepth":35,"depth":35,"links":240},[],{},{"title":6,"description":39},{"id":244,"title":245,"body":246,"category":37,"categoryTitle":38,"description":39,"extension":40,"meta":250,"navigation":42,"path":251,"seo":252,"slug":253,"sourceFile":39,"stem":254,"subcategory":39,"subcategoryTitle":39,"type":47,"updatedAt":255,"__hash__":256},"helpArticles\u002Fhelp\u002Farticles\u002Femail-assessment.md","What happens when I send an assessment via email? What is the patient experience like?",{"type":8,"value":247,"toc":248},[],{"title":34,"searchDepth":35,"depth":35,"links":249},[],{},"\u002Fhelp\u002Farticles\u002Femail-assessment",{"title":245,"description":39},"email-assessment","help\u002Farticles\u002Femail-assessment","2025-06-24T16:56:30Z","wzzwWqd99QQ_owjRvLP_4ksOvFy44_7zMXh-OEPze0w",{"id":258,"title":259,"body":260,"category":37,"categoryTitle":38,"description":39,"extension":40,"meta":330,"navigation":42,"path":331,"seo":332,"slug":333,"sourceFile":39,"stem":334,"subcategory":39,"subcategoryTitle":39,"type":47,"updatedAt":335,"__hash__":336},"helpArticles\u002Fhelp\u002Farticles\u002Fissue.md","How do I issue an assessment?",{"type":8,"value":261,"toc":326},[262,265,269,289,293,304,318,323],[11,263,264],{},"You can issue an assessment to any patient, new or existing, right from their profile or during intake.",[61,266,268],{"id":267},"for-new-patients","For new patients",[66,270,271,276,280,283],{},[18,272,273,274,75],{},"Go to the ",[72,275,74],{},[18,277,78,278],{},[72,279,81],{},[18,281,282],{},"Enter their details",[18,284,285,286],{},"Select ",[72,287,288],{},"“Issue an Assessment”",[61,290,292],{"id":291},"for-existing-patients","For existing patients",[66,294,295,301],{},[18,296,297,298],{},"Open the patient’s ",[72,299,300],{},"profile",[18,302,303],{},"Click one of the available schedule types:",[15,305,306,309,312,315],{},[18,307,308],{},"Intake",[18,310,311],{},"Follow-Up",[18,313,314],{},"Discharge",[18,316,317],{},"Create Custom Schedule",[66,319,320],{"start":35},[18,321,322],{},"Customize the assessment settings and delivery method",[11,324,325],{},"When you pick the first assessment, HiBoop fills in the label for you. A patient's first assessment uses your clinic's Intake label, and later ones use your Check-In label. This only happens if your clinic has exactly one label of that type. You can still change it.",{"title":34,"searchDepth":35,"depth":35,"links":327},[328,329],{"id":267,"depth":120,"text":268},{"id":291,"depth":120,"text":292},{},"\u002Fhelp\u002Farticles\u002Fissue",{"title":259,"description":39},"issue","help\u002Farticles\u002Fissue","2026-10-12T00:00:00Z","RaXrfvhDz7wXjxIV7Lny-jzBFhZ-maksmEinDxG86K8",{"id":338,"title":339,"body":340,"category":37,"categoryTitle":38,"description":39,"extension":40,"meta":376,"navigation":42,"path":377,"seo":378,"slug":379,"sourceFile":39,"stem":380,"subcategory":39,"subcategoryTitle":39,"type":47,"updatedAt":381,"__hash__":382},"helpArticles\u002Fhelp\u002Farticles\u002Fpatient-profile.md","What information is available on the patient profile?",{"type":8,"value":341,"toc":373},[342,349,353,370],[11,343,344,345,348],{},"The ",[72,346,347],{},"Patient Profile"," in HiBoop is where you can view and manage all patient-specific information, including assessment history and care progress.",[61,350,352],{"id":351},"the-patient-profile-includes","The Patient Profile includes:",[15,354,355,358,361,364,367],{},[18,356,357],{},"Demographic information",[18,359,360],{},"Condition severity scores",[18,362,363],{},"Assessment results over time",[18,365,366],{},"Access to individual question responses",[18,368,369],{},"Program schedules and delivery status",[11,371,372],{},"This page serves as your go-to source for monitoring patient engagement, reviewing data, and preparing for sessions or documentation.",{"title":34,"searchDepth":35,"depth":35,"links":374},[375],{"id":351,"depth":120,"text":352},{},"\u002Fhelp\u002Farticles\u002Fpatient-profile",{"title":339,"description":39},"patient-profile","help\u002Farticles\u002Fpatient-profile","2025-06-30T17:54:44Z","IQrbXtz7iuDIAbcsLgIl-iSXwdGniuEvi5bl9bBEBH0",{"id":384,"title":385,"body":386,"category":37,"categoryTitle":38,"description":39,"extension":40,"meta":449,"navigation":42,"path":450,"seo":451,"slug":452,"sourceFile":39,"stem":453,"subcategory":39,"subcategoryTitle":39,"type":47,"updatedAt":454,"__hash__":455},"helpArticles\u002Fhelp\u002Farticles\u002Frequire.md","How do I make an assessment required?",{"type":8,"value":387,"toc":445},[388,395,399,419,423,440],[11,389,390,391,394],{},"When issuing an assessment in HiBoop, you have the option to mark it as ",[72,392,393],{},"required",". Required assessments are tools that will always be delivered to the patient at that point in care, regardless of their prescreen responses or symptom presentation.",[61,396,398],{"id":397},"when-to-use-this-feature","When to use this feature",[15,400,401,407,413],{},[18,402,403,404],{},"Your clinic has a ",[72,405,406],{},"standardized intake protocol",[18,408,409,410],{},"You need a specific assessment for ",[72,411,412],{},"insurance, funding, or compliance",[18,414,415,416],{},"You want to ",[72,417,418],{},"ensure consistency across clinicians or programs",[61,420,422],{"id":421},"how-to-make-an-assessment-required","How to make an assessment required",[66,424,425,430,437],{},[18,426,273,427,429],{},[72,428,347],{}," and select the schedule (Intake, Check In, Discharge) that you would like to edit",[18,431,432,433,436],{},"Under ",[72,434,435],{},"Required Assessments",", select the assessment(s) you want to always include",[18,438,439],{},"Save the schedule",[112,441,442],{},[11,443,444],{},"Tip: We recommend using required assessments sparingly. HiBoop’s recommendation algorithm is designed to personalize assessment selection based on prescreen results. Overusing required tools may increase patient burden or reduce assessment efficiency.",{"title":34,"searchDepth":35,"depth":35,"links":446},[447,448],{"id":397,"depth":120,"text":398},{"id":421,"depth":120,"text":422},{},"\u002Fhelp\u002Farticles\u002Frequire",{"title":385,"description":39},"require","help\u002Farticles\u002Frequire","2025-06-30T17:53:16Z","CKDWFojPD-hPUBtyKDaelhizE-djozCD-Ayba0Xpk-Q",{"id":457,"title":458,"body":459,"category":37,"categoryTitle":38,"description":39,"extension":40,"meta":480,"navigation":42,"path":481,"seo":482,"slug":483,"sourceFile":39,"stem":484,"subcategory":39,"subcategoryTitle":39,"type":47,"updatedAt":485,"__hash__":486},"helpArticles\u002Fhelp\u002Farticles\u002Fschedule.md","How do I schedule an assessment for the future?",{"type":8,"value":460,"toc":478},[461,464,472],[11,462,463],{},"When issuing an assessment from the Patient Profile, select a future date in the Assessment Details section.",[15,465,466,469],{},[18,467,468],{},"If email is selected as the delivery method, the assessment will be sent automatically on that date.",[18,470,471],{},"If in-person (QR code) or clinician portal is selected, the provider must administer the assessment manually.",[11,473,474],{},[475,476,477],"em",{},"A calendar feature will soon be available to help track upcoming assessments.",{"title":34,"searchDepth":35,"depth":35,"links":479},[],{},"\u002Fhelp\u002Farticles\u002Fschedule",{"title":458,"description":39},"schedule","help\u002Farticles\u002Fschedule","2025-05-21T18:17:21Z","aEon8Mxj42KgzAGzSkGxoRjurzgBn7kw8wvn9eU30lk",{"id":488,"title":489,"body":490,"category":37,"categoryTitle":38,"description":39,"extension":40,"meta":628,"navigation":42,"path":629,"seo":630,"slug":631,"sourceFile":39,"stem":632,"subcategory":39,"subcategoryTitle":39,"type":47,"updatedAt":633,"__hash__":634},"helpArticles\u002Fhelp\u002Farticles\u002Fschedules.md","What are 'Schedules' and 'Programs' in HiBoop?",{"type":8,"value":491,"toc":621},[492,498,502,531,536,539,542,546,572,586,590,597,601],[11,493,494,495,497],{},"A ",[72,496,483],{}," acts as a structured care plan for patient assessments across time.",[61,499,501],{"id":500},"types-of-schedules","Types of schedules",[15,503,504,509,514,519,525],{},[18,505,506,508],{},[72,507,308],{}," – Initial assessment before treatment",[18,510,511,513],{},[72,512,311],{}," – Ongoing check-ins during care",[18,515,516,518],{},[72,517,314],{}," – End-of-treatment measurement",[18,520,521,524],{},[72,522,523],{},"Post-Care"," – Optional follow-up (e.g., 1 month later)",[18,526,527,530],{},[72,528,529],{},"Custom"," – Build your own schedule from scratch",[112,532,533],{},[11,534,535],{},"Schedules help standardize care and simplify progress tracking across time points.",[61,537,458],{"id":538},"how-do-i-schedule-an-assessment-for-the-future",[11,540,541],{},"Future-dated assessments can be scheduled in just a few clicks.",[61,543,545],{"id":544},"steps","Steps:",[66,547,548,552,555,565],{},[18,549,273,550],{},[72,551,347],{},[18,553,554],{},"Click on a schedule type or “Create Schedule”",[18,556,557,558,561,562],{},"In ",[72,559,560],{},"Assessment Details",", select a ",[72,563,564],{},"future date",[18,566,567,568,571],{},"Choose your ",[72,569,570],{},"delivery method",":",[15,573,574,580],{},[18,575,576,579],{},[72,577,578],{},"Email",": Assessment is sent automatically on the selected date",[18,581,582,585],{},[72,583,584],{},"In-Person or Clinician Portal",": Requires manual launch by provider",[61,587,589],{"id":588},"can-i-create-a-multi-step-program","Can I create a multi-step program?",[11,591,592,593,596],{},"Yes. You can create ",[72,594,595],{},"programs"," to structure recurring assessments over time.",[61,598,600],{"id":599},"how-to-build-a-program","How to build a program",[66,602,603,609,615,618],{},[18,604,605,606],{},"Choose how many times the patient should be assessed\n",[475,607,608],{},"Example: 7x over 6 weeks (intake, 5 weekly check-ins, discharge, follow-up)",[18,610,611,612],{},"Define time intervals between assessments\n",[475,613,614],{},"Weekly, biweekly, custom dates",[18,616,617],{},"Select your preferred assessments and delivery methods",[18,619,620],{},"Save and apply to patients as needed",{"title":34,"searchDepth":35,"depth":35,"links":622},[623,624,625,626,627],{"id":500,"depth":120,"text":501},{"id":538,"depth":120,"text":458},{"id":544,"depth":120,"text":545},{"id":588,"depth":120,"text":589},{"id":599,"depth":120,"text":600},{},"\u002Fhelp\u002Farticles\u002Fschedules",{"title":489,"description":39},"schedules","help\u002Farticles\u002Fschedules","2025-06-26T20:14:37Z","bGw_L_3Ci1BswbiW3RiTetlPB88AI4B8WPVYPpIdSTs",1793176524435]