[{"data":1,"prerenderedAt":875},["ShallowReactive",2],{"help-article-en-questions":3,"help-category-en-data":145},{"article":4,"fallback":144},{"id":5,"title":6,"body":7,"category":130,"categoryTitle":131,"description":132,"extension":133,"meta":134,"navigation":135,"path":136,"seo":137,"slug":138,"sourceFile":139,"stem":140,"subcategory":139,"subcategoryTitle":139,"type":141,"updatedAt":142,"__hash__":143},"helpArticles\u002Fhelp\u002Farticles\u002Fquestions.md","I have questions about my report",{"type":8,"value":9,"toc":118},"minimark",[10,14,19,45,49,56,60,67,71,78,82,95,99,107,111],[11,12,13],"p",{},"If something in your HiBoop report looks unexpected, here are answers to the most common questions.",[15,16,18],"h2",{"id":17},"why-are-some-patients-missing-from-my-report","Why are some patients missing from my report?",[20,21,22,31,38],"ul",{},[23,24,25,26,30],"li",{},"The patient may be ",[27,28,29],"strong",{},"archived",", archived patients are excluded from reports by default. Use the patient status filter to include them.",[23,32,33,34,37],{},"The patient may not have any completed assessments within the selected ",[27,35,36],{},"date range",". Try expanding the date range.",[23,39,40,41,44],{},"If you are a Care Provider, you only see patients ",[27,42,43],{},"assigned to you",". Ask an admin to confirm the patient assignment.",[15,46,48],{"id":47},"why-does-the-report-show-fewer-assessments-than-i-expected","Why does the report show fewer assessments than I expected?",[11,50,51,52,55],{},"Only ",[27,53,54],{},"completed"," assessments appear in reports. Assessments that were issued but not completed by the patient, or that were deleted, will not appear.",[15,57,59],{"id":58},"why-does-the-score-look-different-from-what-i-saw-in-the-session","Why does the score look different from what I saw in the session?",[11,61,62,63,66],{},"Reports show the ",[27,64,65],{},"scored total"," based on responses. If the score looks different from what you expected, check whether all questions were completed, partial responses may result in lower scores.",[15,68,70],{"id":69},"can-i-see-historical-data-from-before-a-certain-date","Can I see historical data from before a certain date?",[11,72,73,74,77],{},"Yes. Use the ",[27,75,76],{},"date range filter"," to extend the window back to any date since the patient's first assessment. HiBoop retains all assessment history indefinitely.",[15,79,81],{"id":80},"the-percentage-change-doesnt-look-right-what-should-i-check","The percentage change doesn't look right, what should I check?",[11,83,84,85,88,89,94],{},"The trend percentage compares the current period to the ",[27,86,87],{},"prior equivalent period",". If you recently changed your date range filter, the comparison period shifts accordingly. See ",[90,91,93],"a",{"href":92},"\u002Fhelp\u002Fdata\u002Fpercentages\u002F","What does the percentage mean?"," for details.",[15,96,98],{"id":97},"i-need-a-data-format-that-isnt-csv-what-are-my-options","I need a data format that isn't CSV, what are my options?",[11,100,101,102,106],{},"Currently HiBoop exports in CSV format. If you need JSON, PDF, or a custom format for integration purposes, contact ",[90,103,105],{"href":104},"\u002Fcontact\u002F","HiBoop support"," to discuss your requirements.",[15,108,110],{"id":109},"still-need-help","Still need help?",[11,112,113,114,117],{},"If your report question isn't covered here, reach out via the ",[90,115,116],{"href":104},"Help Center contact form",". Our support team responds within 2 business hours on weekdays.",{"title":119,"searchDepth":120,"depth":120,"links":121},"",3,[122,124,125,126,127,128,129],{"id":17,"depth":123,"text":18},2,{"id":47,"depth":123,"text":48},{"id":58,"depth":123,"text":59},{"id":69,"depth":123,"text":70},{"id":80,"depth":123,"text":81},{"id":97,"depth":123,"text":98},{"id":109,"depth":123,"text":110},"data","Data Management","Common questions and answers about reading and interpreting HiBoop outcome reports.","md",{},true,"\u002Fhelp\u002Farticles\u002Fquestions",{"title":6,"description":132},"questions",null,"help\u002Farticles\u002Fquestions","helpArticle","2025-06-26T00:00:00Z","S0OhnGcPwCgGSV9fIdA5xNJyytf6nCfvQMHup_HC-D0",false,[146,297,471,592,689,759],{"id":147,"title":148,"body":149,"category":130,"categoryTitle":131,"description":290,"extension":133,"meta":291,"navigation":135,"path":292,"seo":293,"slug":294,"sourceFile":139,"stem":295,"subcategory":139,"subcategoryTitle":139,"type":141,"updatedAt":142,"__hash__":296},"helpArticles\u002Fhelp\u002Farticles\u002Favailable-reports.md","What reports are available?",{"type":8,"value":150,"toc":283},[151,154,158,161,181,185,192,212,216,219,223,238,241,265,269],[11,152,153],{},"HiBoop provides several reporting views to help clinicians and administrators monitor patient progress and clinic-wide outcomes.",[15,155,157],{"id":156},"patient-level-reports","Patient-level reports",[11,159,160],{},"Available on each patient's profile, patient-level reports show:",[20,162,163,169,175],{},[23,164,165,168],{},[27,166,167],{},"Score history",", a timeline of all completed assessments with scores and severity labels",[23,170,171,174],{},[27,172,173],{},"Trend charts",", visual graphs showing score changes over time per assessment",[23,176,177,180],{},[27,178,179],{},"Session-by-session comparison",", side-by-side score data across assessment types",[15,182,184],{"id":183},"clinic-level-aggregate-reports","Clinic-level aggregate reports",[11,186,187,188,191],{},"Accessible under ",[27,189,190],{},"Reports"," in the main navigation, aggregate reports show:",[20,193,194,200,206],{},[23,195,196,199],{},[27,197,198],{},"Population outcomes",", average severity distribution across all active patients",[23,201,202,205],{},[27,203,204],{},"Improvement rates",", percentage of patients showing score improvement over a set period",[23,207,208,211],{},[27,209,210],{},"Assessment completion rates",", tracking how consistently patients are completing scheduled assessments",[15,213,215],{"id":214},"assessment-specific-reports","Assessment-specific reports",[11,217,218],{},"Filter any clinic report by a specific assessment (e.g., PHQ-9, GAD-7) to see population-level scoring data for that tool.",[15,220,222],{"id":221},"accessing-reports","Accessing reports",[224,225,226,232,235],"ol",{},[23,227,228,229,231],{},"Click ",[27,230,190],{}," in the left-hand navigation",[23,233,234],{},"Use the date range and filter controls to scope your view",[23,236,237],{},"Click any data point or row to drill down to individual patient data",[11,239,240],{},"See also:",[20,242,243,249,255,259],{},[23,244,245],{},[90,246,248],{"href":247},"\u002Fhelp\u002Fdata\u002Ffilters\u002F","How do the report filters work?",[23,250,251],{},[90,252,254],{"href":253},"\u002Fhelp\u002Fdata\u002Fscope\u002F","Which patients are included on my report?",[23,256,257],{},[90,258,93],{"href":92},[23,260,261],{},[90,262,264],{"href":263},"\u002Fhelp\u002Fdata\u002Fexport\u002F","How to export data",[15,266,268],{"id":267},"why-outcome-reporting-matters","Why outcome reporting matters",[11,270,271,272,279,280],{},"Consistent outcome measurement is the foundation of ",[27,273,274,278],{},[90,275,277],{"href":276},"\u002Fmbc\u002F","Measurement-Based Care"," (MBC)",", the clinical practice of using assessment data to guide and improve treatment decisions. ",[90,281,282],{"href":276},"Learn more about MBC →",{"title":119,"searchDepth":120,"depth":120,"links":284},[285,286,287,288,289],{"id":156,"depth":123,"text":157},{"id":183,"depth":123,"text":184},{"id":214,"depth":123,"text":215},{"id":221,"depth":123,"text":222},{"id":267,"depth":123,"text":268},"Learn about the reporting views available in HiBoop for tracking patient outcomes and clinic-wide trends.",{},"\u002Fhelp\u002Farticles\u002Favailable-reports",{"title":148,"description":290},"available-reports","help\u002Farticles\u002Favailable-reports","84JYF-1j4VjPU7oGiXYpXWbO6tgftImpmAOibmxL4aE",{"id":298,"title":299,"body":300,"category":130,"categoryTitle":131,"description":464,"extension":133,"meta":465,"navigation":135,"path":466,"seo":467,"slug":468,"sourceFile":139,"stem":469,"subcategory":139,"subcategoryTitle":139,"type":141,"updatedAt":142,"__hash__":470},"helpArticles\u002Fhelp\u002Farticles\u002Fexport.md","How do I export data?",{"type":8,"value":301,"toc":458},[302,305,309,330,344,353,357,360,428,432,443,447],[11,303,304],{},"HiBoop supports data exports in CSV format. Exported files include assessment scores, severity labels, dates, and optional patient identifiers.",[15,306,308],{"id":307},"how-to-export","How to export",[224,310,311,317,320,327],{},[23,312,313,314,316],{},"Go to ",[27,315,190],{}," in the main navigation",[23,318,319],{},"Apply any filters to scope the data you want (date range, assessment type, patient group)",[23,321,322,323,326],{},"Click the ",[27,324,325],{},"Export"," button (top-right of the report view)",[23,328,329],{},"Choose your export options:",[20,331,332,338],{},[23,333,334,337],{},[27,335,336],{},"De-identified",", patient names replaced with anonymized IDs (recommended for research)",[23,339,340,343],{},[27,341,342],{},"Identified",", includes patient names and clinic-assigned IDs",[224,345,347],{"start":346},5,[23,348,228,349,352],{},[27,350,351],{},"Download",", a CSV file will be saved to your device",[15,354,356],{"id":355},"whats-included-in-the-export","What's included in the export",[11,358,359],{},"Each row in the exported CSV represents one completed assessment instance. Columns include:",[361,362,363,376],"table",{},[364,365,366],"thead",{},[367,368,369,373],"tr",{},[370,371,372],"th",{},"Column",[370,374,375],{},"Description",[377,378,379,388,396,404,412,420],"tbody",{},[367,380,381,385],{},[382,383,384],"td",{},"Patient ID",[382,386,387],{},"Anonymized or clinic-assigned identifier",[367,389,390,393],{},[382,391,392],{},"Assessment name",[382,394,395],{},"Name of the scale completed",[367,397,398,401],{},[382,399,400],{},"Date completed",[382,402,403],{},"Date and time of completion",[367,405,406,409],{},[382,407,408],{},"Total score",[382,410,411],{},"Numeric score",[367,413,414,417],{},[382,415,416],{},"Severity label",[382,418,419],{},"Clinical severity category (e.g., Mild, Moderate, Severe)",[367,421,422,425],{},[382,423,424],{},"Provider",[382,426,427],{},"Assigned clinician (if applicable)",[15,429,431],{"id":430},"data-access-requirements","Data access requirements",[11,433,434,435,438,439,442],{},"Only users with ",[27,436,437],{},"Clinical Admin"," or ",[27,440,441],{},"Account Admin"," roles can export data. Care Providers and other roles do not have export access by default.",[15,444,446],{"id":445},"notes","Notes",[20,448,449,452,455],{},[23,450,451],{},"Large exports (e.g., multi-year clinic data) may take a moment to generate",[23,453,454],{},"Exported data is a snapshot, it reflects the data at the time of export",[23,456,457],{},"Contact support if you need a data export format other than CSV",{"title":119,"searchDepth":120,"depth":120,"links":459},[460,461,462,463],{"id":307,"depth":123,"text":308},{"id":355,"depth":123,"text":356},{"id":430,"depth":123,"text":431},{"id":445,"depth":123,"text":446},"Learn how to export patient outcome data from HiBoop as a CSV file for use in external reporting or research.",{},"\u002Fhelp\u002Farticles\u002Fexport",{"title":299,"description":464},"export","help\u002Farticles\u002Fexport","Yz6lfPbLaEa9CY-QWDxzyrnRRaDL9KqtxaD1xhT2KKY",{"id":472,"title":248,"body":473,"category":130,"categoryTitle":131,"description":585,"extension":133,"meta":586,"navigation":135,"path":587,"seo":588,"slug":589,"sourceFile":139,"stem":590,"subcategory":139,"subcategoryTitle":139,"type":141,"updatedAt":142,"__hash__":591},"helpArticles\u002Fhelp\u002Farticles\u002Ffilters.md",{"type":8,"value":474,"toc":575},[475,478,482,487,498,502,505,509,512,516,519,539,543,564,568],[11,476,477],{},"HiBoop's report filters allow you to scope your clinic data to the exact population or time period you want to analyze. Filters appear at the top of all clinic-level report views.",[15,479,481],{"id":480},"available-filters","Available filters",[483,484,486],"h3",{"id":485},"date-range","Date range",[11,488,489,490,493,494,497],{},"Select a ",[27,491,492],{},"start date"," and ",[27,495,496],{},"end date"," to limit the report to assessments completed within that window. Common presets include Last 30 days, Last 90 days, Last 6 months, and Last year.",[483,499,501],{"id":500},"assessment-type","Assessment type",[11,503,504],{},"Filter by a specific scale (e.g., PHQ-9, GAD-7, PCL-5) to see data only for that tool across your patient population.",[483,506,508],{"id":507},"provider-clinician","Provider \u002F clinician",[11,510,511],{},"Admins can filter reports to see data for a specific clinician's patient panel. Useful for performance reviews or individual caseload analysis.",[483,513,515],{"id":514},"patient-status","Patient status",[11,517,518],{},"Choose between:",[20,520,521,527,533],{},[23,522,523,526],{},[27,524,525],{},"Active"," (default), patients currently in care",[23,528,529,532],{},[27,530,531],{},"Archived",", patients no longer active",[23,534,535,538],{},[27,536,537],{},"All",", both active and archived patients",[15,540,542],{"id":541},"applying-filters","Applying filters",[224,544,545,551,554,557],{},[23,546,547,548,550],{},"Open the ",[27,549,190],{}," section from the main navigation",[23,552,553],{},"Use the filter controls at the top of the page",[23,555,556],{},"Filters apply promptly, the report data updates in real time",[23,558,559,560,563],{},"To reset filters, click ",[27,561,562],{},"Clear filters"," or reload the page",[15,565,567],{"id":566},"saved-views","Saved views",[11,569,570,571,574],{},"Frequently used filter combinations can be saved as report views for quick access. Click ",[27,572,573],{},"Save view"," after configuring your filters to name and store the configuration.",{"title":119,"searchDepth":120,"depth":120,"links":576},[577,583,584],{"id":480,"depth":123,"text":481,"children":578},[579,580,581,582],{"id":485,"depth":120,"text":486},{"id":500,"depth":120,"text":501},{"id":507,"depth":120,"text":508},{"id":514,"depth":120,"text":515},{"id":541,"depth":123,"text":542},{"id":566,"depth":123,"text":567},"Learn how to use HiBoop's report filter controls to narrow down your data by date, patient group, clinician, and assessment type.",{},"\u002Fhelp\u002Farticles\u002Ffilters",{"title":248,"description":585},"filters","help\u002Farticles\u002Ffilters","KCo88ic2vL7c_6XgIs0HCXKxKgYhEVwf2Jz7OUTJov8",{"id":593,"title":93,"body":594,"category":130,"categoryTitle":131,"description":682,"extension":133,"meta":683,"navigation":135,"path":684,"seo":685,"slug":686,"sourceFile":139,"stem":687,"subcategory":139,"subcategoryTitle":139,"type":141,"updatedAt":142,"__hash__":688},"helpArticles\u002Fhelp\u002Farticles\u002Fpercentages.md",{"type":8,"value":595,"toc":676},[596,599,603,610,630,633,637,644,651,655,662,666,669],[11,597,598],{},"Percentage values appear in several places in HiBoop's reporting views. Here's what each means.",[15,600,602],{"id":601},"severity-distribution-percentages","Severity distribution percentages",[11,604,605,606,609],{},"In clinic-level reports, percentages show the ",[27,607,608],{},"proportion of patients currently in each severity category"," for a given assessment. For example:",[20,611,612,618],{},[23,613,614,617],{},[27,615,616],{},"42% Minimal",", 42% of patients who completed the PHQ-9 scored in the Minimal severity range",[23,619,620,623,624,623,627],{},[27,621,622],{},"28% Mild",", ",[27,625,626],{},"18% Moderate",[27,628,629],{},"12% Moderately Severe \u002F Severe",[11,631,632],{},"These percentages are calculated from all patients included in the current filtered view.",[15,634,636],{"id":635},"change-percentages-trend-indicators","Change percentages (trend indicators)",[11,638,639,640,643],{},"Trend indicators show the ",[27,641,642],{},"percentage change in mean score"," between two time periods (e.g., current month vs. previous month). A negative percentage indicates improvement (lower score), while a positive percentage indicates worsening symptoms on average.",[11,645,646,647,650],{},"Example: ",[27,648,649],{},"−14%"," next to PHQ-9 means the average score across your patient population decreased by 14% compared to the prior period.",[15,652,654],{"id":653},"patient-level-improvement-rate","Patient-level improvement rate",[11,656,657,658,661],{},"In aggregate reports, HiBoop shows the ",[27,659,660],{},"percentage of patients who showed a clinically meaningful improvement"," (typically defined as a 5-point or 50% reduction in score from intake to most recent assessment).",[15,663,665],{"id":664},"why-percentages-rather-than-raw-numbers","Why percentages rather than raw numbers?",[11,667,668],{},"Percentages normalize across different clinic sizes and time periods, making it easier to compare trends across cohorts or over time regardless of how many patients you have in care.",[11,670,671,672,675],{},"For more on interpreting reports, see ",[90,673,6],{"href":674},"\u002Fhelp\u002Fdata\u002Fquestions\u002F",".",{"title":119,"searchDepth":120,"depth":120,"links":677},[678,679,680,681],{"id":601,"depth":123,"text":602},{"id":635,"depth":123,"text":636},{"id":653,"depth":123,"text":654},{"id":664,"depth":123,"text":665},"Understand how percentage values are calculated in HiBoop reports and what they tell you about patient outcomes.",{},"\u002Fhelp\u002Farticles\u002Fpercentages",{"title":93,"description":682},"percentages","help\u002Farticles\u002Fpercentages","jZwOgeLufn9PfZwHFL10oMgCdUZOfDlGRuhjd1fObLw",{"id":5,"title":6,"body":690,"category":130,"categoryTitle":131,"description":132,"extension":133,"meta":757,"navigation":135,"path":136,"seo":758,"slug":138,"sourceFile":139,"stem":140,"subcategory":139,"subcategoryTitle":139,"type":141,"updatedAt":142,"__hash__":143},{"type":8,"value":691,"toc":748},[692,694,696,710,712,716,718,722,724,728,730,736,738,742,744],[11,693,13],{},[15,695,18],{"id":17},[20,697,698,702,706],{},[23,699,25,700,30],{},[27,701,29],{},[23,703,33,704,37],{},[27,705,36],{},[23,707,40,708,44],{},[27,709,43],{},[15,711,48],{"id":47},[11,713,51,714,55],{},[27,715,54],{},[15,717,59],{"id":58},[11,719,62,720,66],{},[27,721,65],{},[15,723,70],{"id":69},[11,725,73,726,77],{},[27,727,76],{},[15,729,81],{"id":80},[11,731,84,732,88,734,94],{},[27,733,87],{},[90,735,93],{"href":92},[15,737,98],{"id":97},[11,739,101,740,106],{},[90,741,105],{"href":104},[15,743,110],{"id":109},[11,745,113,746,117],{},[90,747,116],{"href":104},{"title":119,"searchDepth":120,"depth":120,"links":749},[750,751,752,753,754,755,756],{"id":17,"depth":123,"text":18},{"id":47,"depth":123,"text":48},{"id":58,"depth":123,"text":59},{"id":69,"depth":123,"text":70},{"id":80,"depth":123,"text":81},{"id":97,"depth":123,"text":98},{"id":109,"depth":123,"text":110},{},{"title":6,"description":132},{"id":760,"title":254,"body":761,"category":130,"categoryTitle":131,"description":868,"extension":133,"meta":869,"navigation":135,"path":870,"seo":871,"slug":872,"sourceFile":139,"stem":873,"subcategory":139,"subcategoryTitle":139,"type":141,"updatedAt":142,"__hash__":874},"helpArticles\u002Fhelp\u002Farticles\u002Fscope.md",{"type":8,"value":762,"toc":862},[763,770,774,777,795,799,810,814,821,825,828,856],[11,764,765,766,769],{},"HiBoop's clinic-level reports include patients based on the filters you've applied. By default, the report includes all ",[27,767,768],{},"active patients"," who have at least one completed assessment within the selected date range.",[15,771,773],{"id":772},"default-inclusion-criteria","Default inclusion criteria",[11,775,776],{},"A patient appears in the report if:",[20,778,779,785,792],{},[23,780,781,782,784],{},"Their account status is ",[27,783,525],{}," (not archived)",[23,786,787,788,791],{},"They have at least one ",[27,789,790],{},"completed assessment"," within the selected date range",[23,793,794],{},"They are assigned to your clinic (admins see all patients; providers see only their assigned patients)",[15,796,798],{"id":797},"archived-patients","Archived patients",[11,800,801,802,805,806,438,808,675],{},"Archived patients are ",[27,803,804],{},"excluded by default",". To include archived patients in a report, use the patient status filter and select ",[27,807,531],{},[27,809,537],{},[15,811,813],{"id":812},"provider-specific-views","Provider-specific views",[11,815,816,817,820],{},"If you are logged in as a ",[27,818,819],{},"Care Provider"," (not an admin), the report only shows your directly assigned patients. Admins with the appropriate role see the full clinic roster.",[15,822,824],{"id":823},"adjusting-filters","Adjusting filters",[11,826,827],{},"Use the filter panel at the top of any report to:",[20,829,830,836,843,850],{},[23,831,832,833,835],{},"Change the ",[27,834,36],{}," to include more or fewer assessment periods",[23,837,838,839,842],{},"Filter by ",[27,840,841],{},"clinician\u002Fprovider"," to see data for a specific team member's patients",[23,844,845,846,849],{},"Toggle ",[27,847,848],{},"archived patient"," visibility",[23,851,838,852,855],{},[27,853,854],{},"assessment type"," to narrow results to a specific scale",[11,857,858,859,861],{},"See ",[90,860,248],{"href":247}," for more detail.",{"title":119,"searchDepth":120,"depth":120,"links":863},[864,865,866,867],{"id":772,"depth":123,"text":773},{"id":797,"depth":123,"text":798},{"id":812,"depth":123,"text":813},{"id":823,"depth":123,"text":824},"Understand which patients appear in HiBoop's aggregate and clinic-level reports, and how to adjust filters.",{},"\u002Fhelp\u002Farticles\u002Fscope",{"title":254,"description":868},"scope","help\u002Farticles\u002Fscope","8e_mI6eDSPNvALJwHObITRoH9Ptx6wUd7C0ere5loKk",1791793992632]